Reviews
Write a reviewHaving bought over a dozen new GM vehicles so far in my
Having bought over a dozen new GM vehicles so far in my life Salt Lake valley Chevy was by far the easiest, least stressful and fair dealership I've ever had the pleasure of dealing with. All Of my needs and concerns were accounted for and I feel like I recieved an extremely good deal on our new truck. Fantastic customer service. Thank you Doug Webb for going above and beyond to get our deal done.
Having bought over a dozen new GM vehicles so far in my
Having bought over a dozen new GM vehicles so far in my life Salt Lake valley Chevy was by far the easiest, least stressful and fair dealership I've ever had the pleasure of dealing with. All Of my needs and concerns were accounted for and I feel like I recieved an extremely good deal on our new truck. Fantastic customer service. Thank you Doug Webb for going above and beyond to get our deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Salt Lake Valley Chevrolet for your recent purchase! We are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we are delighted that you found our team to be easy to work with and fair. We appreciate your kind words about Doug's exceptional customer service. We look forward to assisting you in the future and hope you enjoy your new truck! The Management Team at Salt Lake Valley Chevrolet, (801) 969-8221
Got a used jeep from them after couple months car started
Got a used jeep from them after couple months car started skipping took it back in and they fixed it said they just replaced the coil packs . Well months later to the date same skipping came back only to find out it’s the head gasket and that they just patched it instead of fixing it. Do not buy used cars from here they don’t fix it correctly and do not warranty there work .
Got a used jeep from them after couple months car started
Got a used jeep from them after couple months car started skipping took it back in and they fixed it said they just replaced the coil packs . Well months later to the date same skipping came back only to find out it’s the head gasket and that they just patched it instead of fixing it. Do not buy used cars from here they don’t fix it correctly and do not warranty there work .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
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Made an appt for oil change a week in advance.
Made an appt for oil change a week in advance. My vehicle yes not a Chevy and I specifically asked to make sure they had the oil filter in stock as I have experienced this problem with this dealership before. I was told it was on order and would be here the next day. I've been waiting 2.5 hours and was just told they had to order the filter and it just arrived. 3 hours for an oil change is unacceptable. Will not be a return customer.
Made an appt for oil change a week in advance.
Made an appt for oil change a week in advance. My vehicle yes not a Chevy and I specifically asked to make sure they had the oil filter in stock as I have experienced this problem with this dealership before. I was told it was on order and would be here the next day. I've been waiting 2.5 hours and was just told they had to order the filter and it just arrived. 3 hours for an oil change is unacceptable. Will not be a return customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Vicki, thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Salt Lake Valley Chevrolet Team
Run for the hills
This company is a Joke! They messed up on a vehicle repair after it was involved in an accident. The missed over $4500 in repairs that a new trusted dealership fixed. On top of that, there repairs were faulty which caused the transmission to fail. After taking them to court, we got a judgement for the new transmission repairs and the rental charges during the time of the repair. Shane Keyvani, who is the owner is avoiding paying the judgement to us. We have sent numerous emails, calls and other forms of communication we can get. He refuses to pay the debit owed to us. This company is shady as xxxx!
Run for the hills
This company is a Joke! They messed up on a vehicle repair after it was involved in an accident. The missed over $4500 in repairs that a new trusted dealership fixed. On top of that, there repairs were faulty which caused the transmission to fail. After taking them to court, we got a judgement for the new transmission repairs and the rental charges during the time of the repair. Shane Keyvani, who is the owner is avoiding paying the judgement to us. We have sent numerous emails, calls and other forms of communication we can get. He refuses to pay the debit owed to us. This company is shady as xxxx!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Salt Lake Valley Chevrolet, the best dealership in
I have been a customer for about 12 years. The dealership has sold me 2 compact cars. One truck and a 2016 Chev Equnox. This car has been my favorite. This dealer is the best in the State. I have all repairs and maintenance done there. They are superbly courteous to customers and do excellent work. I always get my vehicle back when promised and the have always done the work I have requested. I will continue to purchase my vehicles from Salt Lake Valley Chevrolet. Thank you from a very satisfied customer Sincerely. Stan Parkin
Salt Lake Valley Chevrolet, the best dealership in
I have been a customer for about 12 years. The dealership has sold me 2 compact cars. One truck and a 2016 Chev Equnox. This car has been my favorite. This dealer is the best in the State. I have all repairs and maintenance done there. They are superbly courteous to customers and do excellent work. I always get my vehicle back when promised and the have always done the work I have requested. I will continue to purchase my vehicles from Salt Lake Valley Chevrolet. Thank you from a very satisfied customer Sincerely. Stan Parkin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Salt Lake Valley Chevrolet Team
Ask and ye shall receive. They have what you need
Worked with Tyson on texting. Found just what I was looking for. Went to dealership to look at it and as soon as I walked in he welcomed me using my name. They were very helpful and very knowledgeable. I couldn’t ask for a better experience.
Ask and ye shall receive. They have what you need
Worked with Tyson on texting. Found just what I was looking for. Went to dealership to look at it and as soon as I walked in he welcomed me using my name. They were very helpful and very knowledgeable. I couldn’t ask for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Salt Lake Valley Chevrolet Team
The reception employees were quick to respond to my
The reception employees were quick to respond to my service needs and kept in touch the entire time I was waiting. I stepped away to grab a bite close by the service center and received frequent messages updating me and asking if I had any questions or concerns. I would recommend their help to anyone looking for great service.
The reception employees were quick to respond to my
The reception employees were quick to respond to my service needs and kept in touch the entire time I was waiting. I stepped away to grab a bite close by the service center and received frequent messages updating me and asking if I had any questions or concerns. I would recommend their help to anyone looking for great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Salt Lake Valley Chevrolet Team
Recently, I had to take my 2020 Chevrolet Malibu in
Recently, I had to take my 2020 Chevrolet Malibu in because the check engine light came on. I didn’t think they could get it fixed so quick but they did an excellent job it’s fixed so I’m back up and running again and I really do appreciate the great job that the team in the shop has always done. salt lake Valley Chevrolet does a great job every time I bring my car in for service or whatever I need to have done to my vehicle. I miss Gus Paulos Chevrolet, but Salt Lake Valley Chevrolet is living up the name that Gus Paulos started. I bought my 2020 Malibu from Salt Lake Valley Chevrolet. Because they are a name you can trust.
Recently, I had to take my 2020 Chevrolet Malibu in
Recently, I had to take my 2020 Chevrolet Malibu in because the check engine light came on. I didn’t think they could get it fixed so quick but they did an excellent job it’s fixed so I’m back up and running again and I really do appreciate the great job that the team in the shop has always done. salt lake Valley Chevrolet does a great job every time I bring my car in for service or whatever I need to have done to my vehicle. I miss Gus Paulos Chevrolet, but Salt Lake Valley Chevrolet is living up the name that Gus Paulos started. I bought my 2020 Malibu from Salt Lake Valley Chevrolet. Because they are a name you can trust.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Salt Lake Valley Chevrolet Team
Oil Change
Scheduled a Maintenace Oil Change for my 2020 Chevrolet Silverado. Arrived asked for the 3 time oil pricing. The Technician set it up. The oil change and tire rotation was quick and in an expected manner. This is a great place to get your vehicles oil changed.
Oil Change
Scheduled a Maintenace Oil Change for my 2020 Chevrolet Silverado. Arrived asked for the 3 time oil pricing. The Technician set it up. The oil change and tire rotation was quick and in an expected manner. This is a great place to get your vehicles oil changed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Salt Lake Valley Chevrolet Team
Great dealership and fantastic service and repair
This dealership has awesome service and repair. The mechanic did a superior job. Got us back on the road fast. They were truly a blessing. Their #1 in our book. The community is really lucky to have a excellent dealership like this one. Thank you all so much.
Great dealership and fantastic service and repair
This dealership has awesome service and repair. The mechanic did a superior job. Got us back on the road fast. They were truly a blessing. Their #1 in our book. The community is really lucky to have a excellent dealership like this one. Thank you all so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Salt Lake Valley Chevrolet Team