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Jenkins Hyundai of Jacksonville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Hyundai of Jacksonville from DealerRater.

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Hyundal

I was very pleased with the dealership they were very considerate I got my payment to we are at 8 needed be a listen to everything I had to say and agreed with everything I had to say I think I thank them for everything that they do they did for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Requested service performed

My car was delivered on time with the services performed as requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your patronage and feedback!

Mr. Marcus Hill, Customer

Gregg Pennington, my salesman, was exceptional regarding knowledge, demeanor, responsiveness and overall service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are delighted to know our team provided you with a 5-star experience! Thank you for your business and the positive review!

Outstanding Experiance and Customer Service

I was in the Market for a new car so we stopped in at Jenkins to look at the Genesis G80 and were impressed with the car and the quality. Our salesman Steadman was very knowledgeable about the car and we did a test drive. Once my wife decided that she wanted the G80 their sales manager Victor Das came in to see us. This team worked very hard to earn our business. We were able to agree on a deal and I would really like to thank Steadman, Victor and Rob Cook for their professionalism an hospitality. Not only were they able to work our deal but they were also able to get my Son and Daughter in Law a GREAT DEAL!!!!! on a new Palisade that they had been wanting for a long time. If you want an exceptional sales experience I would highly recommend Jenkins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ericka, thank you so much for the great review! Our team works very hard to provide the best service possible, so we are very happy to see that reflected during your recent experience with us. We appreciate your business!

Recall on 2019 Tucson

It was an excellent experience. Service on my car was started on the exact appointment time that was scheduled. Everyone in the facility was very attentive , caring and kind. I waited for the work to be done, and it was completed within the time period that they had advised me it would take. This is a great facility which I enjoy coming to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know that we gave you a 5-star experience! We appreciate your business!

Service

Shaun was very professional and efficient in getting the maintenance and repairs completed. As I chose to wait while my car was serviced, the estimated time and repair cost was shorter which made me very happy. The lounge area was very clean and well stocked with beverage and snacks. I highly recommend Jenkins for your automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for allowing us to maintain your vehicle! We appreciate your high marks for our Service Department!

Tire rotation and car wash

Savanna got me checked in quickly and I waited in the customer lounge and was ready to go in an hour and a half.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Jenkins Hyundai

Quick and professional service at a reasonable price.my go to place for service from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

Love, Love my new Tucson from Jenkins Hyundai!

I recently had to return a vehicle I had leased and it was intention to buy my leased vehicle, but after arriving at Jenkins I decided why not look at a new car. I am so glad I did. From the get go, Jenkins was friendly, helpful and so glad Raymond, who I was to turn my lease into, called Beth my sales representative over to help us. Beth sat down, asked me what I liked in a vehicle, my budget, and got to know me and then proceeded to walk the lot for what I would like. She brought me several cars and each time I would find something I didn't like or wasn't for me. She was more than happy to keep looking, and kept telling me we will find the right vehicle for you... then she pulled up in "the one" Tucson that I absolutely feel in love with. Beth worked her magic and got me a SUPER, UNBELIEVABLE deal! I turned in my lease and drove out in a brand new 2021 Tucson! I highly recommend Jenkins for your next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Trudy, thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us! We appreciate your business!

Great Service!!

The Service manager Alan was wonderful. The whole process of getting my car inspected was easy and a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the opportunity to maintain your vehicle! Thank you for your review!