Riverside Nissan

Salesman was great, the Kick was great and was ready to try and make a deal for a lease. The numbers came back way higher than online. Almost double for the monthly payment with a lower down payment. I told this to him so he said I'll get my manager and see what we can do. Which I hate. It means they were trying to get more and I hate haggling but I understand that's the way it works. Manager came over and I explained everything and he said well the internet site doesn't include the taxes and fees. And I said it did, it asked for my location, they are pretty much lying about the cost on the website. He said, "well you have to be able to read", got up and walked away. So I did do. I drove to Route 17 S Nissan. Told them I didn't need to waste anybody's time and asked to see their best price on the same exact vehicle. It was about $100 less. Not sure what's going on at Riverside but as long as my insurance payment comes through, they lost a sale as I will be buying from Route 17S. I do feel bad for the salesman, he was a nice guy, answered all my questions and lost a sale because of his manager. The new salesman will get the commission and all he had to do was print out a piece of paper. I'll see if I can edit a picture of the new car if everything works out, insurance wise.

The best experience being it was my first time buying a car. I appreciate everyone, from the manager Travis to the sales experience to the finance department. They were patient with me and understanding about what I wanted. Everything went smoothly and I was in and out of the dealership in a reasonable time. I recommend Riverside Nissan to anyone looking to buy a car and experience amazing costumer service.

Amazing place, always taking care of the customer and treating you like family, Love them!

Had a great experience with the purchase of my new rogue. Ryan was a big help along with management Travis, Tony, and Miguel. Will for sure recommend to my friends and family

Travis the General Manger doesn’t have people skills! Tells me not to call the dealership because he doesn’t feel like talking to me! I asked him to find out about all weather mats he tells me to get aftermarket mats! He hangs the phone up on you when he doesn’t want to talk to you! I don’t think he deserves to be the general manager of the store.

Ryan Lewis was a very considerate and professional sales person. The financial department Was very polite and professional as well. The dealership is always very clean and welcoming. I would recommend people to the Riverside dealership. Thank you.

What makes a difference in sales is the customer service and care. I have to give 5 stars to Tony, the sales manger. He is the main reason why i decided to get my car from this dealership. Professional and caring!!

Vehicle was fine. Sales department is horrible. After a month of waiting for plates(temps expired) I went to the dealership. They screwed up the registration and claimed they didn't have a title yet. When I complained loudly, they suddenly found the title but it is listed as a replacement title. They charged a $785.00 documents fee but now I am left to go to DMV to fix everything. Save yourself some aggravation. Don't shop here they're sketchy at best.

Over 4 hours to run a battery test and render key fob not working. Refused to make it right. Battery with 20% battery life left not replaced.

I went to Riverside Nissan and was attended to by Steven. On that occasion I didn`t get us the car I wanted. After some time, I went back to buy the car there due to the excellent service provided by Steve and his manager Miguel. I congratulate you on your attention and kindness that motivated me to buy the car from them.