Reviews
Dealer was ready for my needs right away and kept me
Dealer was ready for my needs right away and kept me informed through the whole process during and after repairs and potential items that may need attended to
Dealer was ready for my needs right away and kept me
Dealer was ready for my needs right away and kept me informed through the whole process during and after repairs and potential items that may need attended to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
An amazing experience from the moment I walked into the
An amazing experience from the moment I walked into the dealership—everyone was incredibly welcoming, especially Abdel. The entire Porsche team provided exceptional service, making the whole visit truly memorable. The atmosphere, professionalism, and attention to detail reflect the excellence you expect from Porsche
An amazing experience from the moment I walked into the
An amazing experience from the moment I walked into the dealership—everyone was incredibly welcoming, especially Abdel. The entire Porsche team provided exceptional service, making the whole visit truly memorable. The atmosphere, professionalism, and attention to detail reflect the excellence you expect from Porsche
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Transparent and clear communication.
Transparent and clear communication. Professional from start to finish. All team members were knowledgeable and prepared in every way.
Transparent and clear communication.
Transparent and clear communication. Professional from start to finish. All team members were knowledgeable and prepared in every way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They take such good care of me, very accommodating and
They take such good care of me, very accommodating and professional . My car went in for its 30,000 maintenance and it drives like I just purchased it new ! I highly recommend this dealership.
They take such good care of me, very accommodating and
They take such good care of me, very accommodating and professional . My car went in for its 30,000 maintenance and it drives like I just purchased it new ! I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with my recent service experience I was
Very satisfied with my recent service experience I was provided a loaner which made the process much easier and was provided with good communication by the service department
Very satisfied with my recent service experience I was
Very satisfied with my recent service experience I was provided a loaner which made the process much easier and was provided with good communication by the service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Took my 2023 Cayenne in to Faulkner Porsche for scheduled
Took my 2023 Cayenne in to Faulkner Porsche for scheduled service. I had requested a loaner and kudos to them as they gave me a Macan to use. The routine service including oil, filter, and brake fluid flush, all of which seemed to go well. They ordered a plastic trim part for me and said it would be in within a few days and they would call me. It?s been 20 days and I haven?t heard a peep. In addition, I had complained that the auto-up feature on the driver?s window was not working properly. I pointed out that I had reindexed it a dozen times and it didn?t help, and the window appeared to be sticking or binding going up. It was returned to me still not working properly.
Took my 2023 Cayenne in to Faulkner Porsche for scheduled
Took my 2023 Cayenne in to Faulkner Porsche for scheduled service. I had requested a loaner and kudos to them as they gave me a Macan to use. The routine service including oil, filter, and brake fluid flush, all of which seemed to go well. They ordered a plastic trim part for me and said it would be in within a few days and they would call me. It?s been 20 days and I haven?t heard a peep. In addition, I had complained that the auto-up feature on the driver?s window was not working properly. I pointed out that I had reindexed it a dozen times and it didn?t help, and the window appeared to be sticking or binding going up. It was returned to me still not working properly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (717) 590-8710 and we will do our best to make this better.
Flawless service dept.
Flawless service dept. Swapped tires, performed an alignment , Porsche GT4RS was returned in immaculate condition. Fair pricing on tires. Detailed video chronicling service was sent prior to picking up .
Flawless service dept.
Flawless service dept. Swapped tires, performed an alignment , Porsche GT4RS was returned in immaculate condition. Fair pricing on tires. Detailed video chronicling service was sent prior to picking up .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Adam and technician were very knowledgeable and Jessica
Adam and technician were very knowledgeable and Jessica and Millie were very helpful. Dealership lounge was nice and enjoyed shuttle service to my home. Overall a pleasant experience.
Adam and technician were very knowledgeable and Jessica
Adam and technician were very knowledgeable and Jessica and Millie were very helpful. Dealership lounge was nice and enjoyed shuttle service to my home. Overall a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Sold my used car to Faulkner.
Sold my used car to Faulkner. Brought another car in for Pa inspection. Work was completed in less than an hour and was back on the road. Excellent service by all!
Sold my used car to Faulkner.
Sold my used car to Faulkner. Brought another car in for Pa inspection. Work was completed in less than an hour and was back on the road. Excellent service by all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edward, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased my first new car in 1971 which was a Pontiac
I purchased my first new car in 1971 which was a Pontiac Firebird, . Since then I have purchased many cars including a Saab, a couple Mercedes, Cadillacs, Range Rovers,, Jaguars, BMW's. and this is my third Porsche.I have purchased cars not only in the US but Europe as well. I can honestly say the purchase at Mechanicsburg Porsche was most seamless and enjoyable experience I ever experienced. Starting with Nic the General Manager, Eldar who provided a remote tour of the car I eventually bought, and the driver, Chris, who delivered the Cayenne to my house in Northern Virginia and took back the Range River to Pa. Everything was totally professional including a great price.
I purchased my first new car in 1971 which was a Pontiac
I purchased my first new car in 1971 which was a Pontiac Firebird, . Since then I have purchased many cars including a Saab, a couple Mercedes, Cadillacs, Range Rovers,, Jaguars, BMW's. and this is my third Porsche.I have purchased cars not only in the US but Europe as well. I can honestly say the purchase at Mechanicsburg Porsche was most seamless and enjoyable experience I ever experienced. Starting with Nic the General Manager, Eldar who provided a remote tour of the car I eventually bought, and the driver, Chris, who delivered the Cayenne to my house in Northern Virginia and took back the Range River to Pa. Everything was totally professional including a great price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car