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Jaguar Land Rover Riverside

(487 reviews)
Visit Jaguar Land Rover Riverside
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (951) 643-7576 (951) 643-7576
Used (951) 643-7968 (951) 643-7968
Service (951) 643-7499 (951) 643-7499

Reviews

(487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Riverside from DealerRater.

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My purchase from Heath Friedman at your Riverside

My purchase from Heath Friedman at your Riverside Dealership for a new Range Rover, was absolutely exceptional. I traveled from Rancho Santa Fe, Ca. and it was worth the distance. to drive there. I have never experienced such an enjoyable, exceptionally helpful experience. Heath was amazingly knowledgeable with a great deal of common sense, which greatly helped me with all the decisions and selections I needed to make. Sean Greene who assisted me with completing all my final paperwork and additional items I decided to purchase, was also just amazing. They both did everything possible to make sure I was a happy customer. They both surpassed any expectations I might have had...and then some, I could not be more pleased with my purchase and the experience!!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Barbara, for sharing your exceptional experience with Heath Friedman and Sean Greene! We're thrilled to hear that your trip from Rancho Santa Fe was worth the distance and that both Heath and Sean went above and beyond to ensure your satisfaction. At Jaguar Land Rover Riverside, we pride ourselves on delivering top-tier service, and it’s wonderful to know that we exceeded your expectations. Congratulations on your new Range Rover, and we’re here for anything you need in the future! Enjoy your new vehicle!

My Service experience was simple .

My Service experience was simple . All of our needs were addressed and I was kept well informed.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Adrienne, for your feedback! We're glad to hear that your service experience was smooth and that all of your needs were addressed. Keeping you well-informed is always our priority. We look forward to serving you again in the future!

Easy to deal with.

Easy to deal with. Drove from Chula Vista to Riverside and they had everything ready once we arrived.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for choosing Jaguar Land Rover Riverside! We’re thrilled to hear that your experience was easy and seamless. It’s great to know that everything was ready for you when you arrived after driving from Chula Vista. We appreciate you making the trip to work with us and look forward to serving you again in the future. Safe travels!

Service takes too long!

Service takes too long! It’s a one week minimum every time my Range Rover goes to this service center! Hire more people please!

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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your honest feedback. We sincerely apologize for the extended service times you've experienced. We understand how frustrating it can be when your vehicle is in the shop for an extended period, and we appreciate your patience. Your suggestion to hire more staff is valuable, and we are continually working to improve our service efficiency. Please know that your concerns are being taken seriously, and we’re committed to providing a better experience in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Morgan and the service team are always amazing!

Morgan and the service team are always amazing! I appreciate the care and concern shown for me and my vehicle.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're delighted to hear that Morgan and the service team consistently provide you with amazing care and concern for both you and your vehicle. Your satisfaction is our top priority, and we're glad to know that you feel well taken care of. We look forward to continuing to serve you and your Range Rover with the same level of excellence. Safe travels!

I want to thank the team members at Jaguar Land Rover

I want to thank the team members at Jaguar Land Rover Riverside with providing me with an exceptional experience. The pride, thought fullness, and attention to detail is beyond my expectation.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your kind words! We’re thrilled to hear that your experience at Jaguar Land Rover Riverside exceeded your expectations. Our team takes great pride in providing thoughtful service with attention to every detail, and it’s wonderful to know that this made your experience exceptional. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

All was painless, and quite pleasant.

All was painless, and quite pleasant. Anyone I dealt with was friendly and helpful. Thank you all.

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  • Overall experience 5.0
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Dealer response

Thank you for choosing Jaguar Land Rover Riverside! We're delighted to hear that your experience was painless and pleasant, and that our team was friendly and helpful throughout the process. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

the fact that we drove down from NorCal says quite a bit

the fact that we drove down from NorCal says quite a bit in my opinion. From the first engagement through the moment we drove off the lot, the experience was top notch. we'll be back for our next one!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for making the trip down from NorCal to work with us at Jaguar Land Rover Riverside! We're thrilled to hear that your experience was top-notch from start to finish. Your trust and willingness to travel such a distance mean the world to us. We look forward to welcoming you back for your next vehicle purchase. Safe travels and enjoy your new ride!

Excellent service.

Excellent service. Brought my LRD 110 for an oil change & multi point inspection. Ivan set up a Lyft for me as it would be a 2-2.5 hour wait. Defender was ready in less than 2 hours.

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  • Overall experience 5.0
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Dealer response

Thank you for your great feedback! We’re thrilled to hear that Ivan ensured a smooth and efficient experience for you. It’s wonderful to know that your Defender was ready ahead of schedule. We appreciate you choosing us for your service needs and look forward to assisting you again in the future!

Recent visit to have ceramic coating applied to my car.

Recent visit to have ceramic coating applied to my car. The car looks fantastic and the staff at the deal were so nice as I sat and waited for it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you, Pam, for your kind words! We’re thrilled to hear that your ceramic coating service went so well and that your car looks fantastic. We’re also glad that our team made your wait comfortable. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy the shine of your newly coated car!