Reviews
Taylor Ford staff are always very accommodating and
Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a child seat out of her own car to help us make a decision on which vehicle to purchase to make sure the child seat would fit comfortably. Top notch quality people!!!!
Taylor Ford staff are always very accommodating and
Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a child seat out of her own car to help us make a decision on which vehicle to purchase to make sure the child seat would fit comfortably. Top notch quality people!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re thrilled to hear that Nidal (Nick) and Caitlyn went above and beyond to make your experience such a positive one. At Taylor Ford of Manteno in Manteno Illinois, we take pride in having a team that genuinely cares about helping customers find the right vehicle for their needs. We truly appreciate your kind words and look forward to assisting you again in the future!
Jim made this car deal so easy .
Jim made this car deal so easy . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours .
Jim made this car deal so easy .
Jim made this car deal so easy . I will be going back to Taylor Ford for my next vehicle. No pressure to buy and didn’t take hours .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re thrilled to hear that Jim made your car-buying experience quick and stress-free. At Taylor Ford of Manteno, we pride ourselves on providing a no-pressure environment and efficient service for every customer. We truly appreciate your support and look forward to helping you again when you're ready for your next vehicle!
These guys go above and beyond every time!
These guys go above and beyond every time! Can’t say enough! I can’t remember the last time I had to wait at the dealership. They will pick my car up and return it every time.
These guys go above and beyond every time!
These guys go above and beyond every time! Can’t say enough! I can’t remember the last time I had to wait at the dealership. They will pick my car up and return it every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for choosing Taylor Ford of Manteno in Manteno, Illinois. We are thrilled to hear that our team consistently goes above and beyond to make your experience convenient and hassle-free. Providing vehicle pickup and return service is just one way we strive to take the stress out of maintenance for our valued customers. We look forward to serving you again soon!
Friendly service very helpful and understand the language
Friendly service very helpful and understand the language of a woman explaining a problem with the car. You could use more chairs and be more comfortable ones .. Next time I'll check out about drinks and snacks to make sure I'll have something if my sugar drops .
Friendly service very helpful and understand the language
Friendly service very helpful and understand the language of a woman explaining a problem with the car. You could use more chairs and be more comfortable ones .. Next time I'll check out about drinks and snacks to make sure I'll have something if my sugar drops .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and helpful feedback. We're so glad to hear that you felt understood and supported by our team at Taylor Ford of Manteno in Manteno Illinois. We always strive to make every customer feel comfortable and heard, and it's great to know that came through during your visit. We also appreciate your suggestions about the seating and having more amenities available while you wait. Your input helps us improve the overall experience, and we will definitely take it into consideration. We look forward to seeing you again!
My experience at Taylor Ford in Manteno Illinois was very
My experience at Taylor Ford in Manteno Illinois was very nice and relaxing. Everyone was nice.
My experience at Taylor Ford in Manteno Illinois was very
My experience at Taylor Ford in Manteno Illinois was very nice and relaxing. Everyone was nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Taylor Ford of Manteno in Manteno Illinois! We are so glad to hear that your visit was nice and relaxing and that our team made you feel welcome. Providing a comfortable and friendly environment is important to us. We truly appreciate your support and hope to see you again soon.
Nick was a pleasure to work with.
Nick was a pleasure to work with. From ordering a new Explorer, to delivery he was very helpful every step of the way !
Nick was a pleasure to work with.
Nick was a pleasure to work with. From ordering a new Explorer, to delivery he was very helpful every step of the way !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We’re thrilled to hear that Nick made your experience ordering and receiving your new Explorer a smooth and enjoyable process. At Taylor Ford of Manteno in Manteno Illinois, we take pride in providing helpful and attentive service from start to finish. We appreciate your business and look forward to seeing you again in the future!
I was solicited by the dealership to have my car serviced
I was solicited by the dealership to have my car serviced for a recall. They came out to my home and did the job in 45 minutes.
I was solicited by the dealership to have my car serviced
I was solicited by the dealership to have my car serviced for a recall. They came out to my home and did the job in 45 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience! We’re glad to hear that the recall service was quick and convenient. At Taylor Ford of Manteno in Manteno Illinois, we’re committed to making vehicle maintenance as easy and stress-free as possible. We appreciate you choosing us and hope to assist you again in the future.
Perfect Perfect, Finnally fixed a original factory
Perfect Perfect, Finnally fixed a original factory defective evaporator core and sensor. Other dealerships failed this in the past 16 months
Perfect Perfect, Finnally fixed a original factory
Perfect Perfect, Finnally fixed a original factory defective evaporator core and sensor. Other dealerships failed this in the past 16 months
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and the 10 out of 10 rating! We’re so glad our team at Taylor Ford of Manteno in Manteno, Illinois, was finally able to resolve the factory evaporator core and sensor issue for you. It means a lot to hear that we succeeded where others fell short. Your recommendation truly means the world to us. If you ever need anything in the future, we're here to help!
Cant thank you enough for your sevice. Recommended and rated a 10.
Everytime the Service Dept.
Everytime the Service Dept. Joel & Tucker are extremely professional and very friendly!! The porters did an amazing job cleaning my car!!
Everytime the Service Dept.
Everytime the Service Dept. Joel & Tucker are extremely professional and very friendly!! The porters did an amazing job cleaning my car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that Joel and Tucker in the service department continue to provide you with professional and friendly service. We’ll be sure to pass along your kind words to them, as well as to our porter team for doing such a great job cleaning your car. We truly appreciate your support and look forward to seeing you again at Taylor Ford of Manteno in Manteno Illinois!
Professional service and good selection.
Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and personable.....
Professional service and good selection.
Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and personable.....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued support and loyalty. We truly appreciate you choosing Taylor Ford of Manteno for your fourth vehicle purchase. It means a lot to know that our communication, vehicle selection, and service department have consistently met your expectations. We are proud to serve the Manteno community and look forward to helping with anything you need in the future. Thanks again for being part of the Taylor Ford of Manteno family!