Reviews
I had a great experience from the first phone call to
I had a great experience from the first phone call to delivery even a month later if I have a question it’s answered quickly. Couldn’t have had a better buying experience!
I had a great experience from the first phone call to
I had a great experience from the first phone call to delivery even a month later if I have a question it’s answered quickly. Couldn’t have had a better buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff are professional, ethical and fair to do
The staff are professional, ethical and fair to do business with. The delivery went well and the hybrid Forrester is a terrific product. They are responsive to questions and requests. The only negative is that I purchased the auto one month ago and still have not received the permanent registration (understandable given the volume of cars they sell, and the sloth-like pace of NYS-DMV).
The staff are professional, ethical and fair to do
The staff are professional, ethical and fair to do business with. The delivery went well and the hybrid Forrester is a terrific product. They are responsive to questions and requests. The only negative is that I purchased the auto one month ago and still have not received the permanent registration (understandable given the volume of cars they sell, and the sloth-like pace of NYS-DMV).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership with fantastic people.
Great dealership with fantastic people. I've bought 2 Outbacks and 1 Leagacy from Vince over the last 7 years and will certainly buy again in the future
Great dealership with fantastic people.
Great dealership with fantastic people. I've bought 2 Outbacks and 1 Leagacy from Vince over the last 7 years and will certainly buy again in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Their cars are the best out there, and the people are
Their cars are the best out there, and the people are great to work with! They work with you and your budget.
Their cars are the best out there, and the people are
Their cars are the best out there, and the people are great to work with! They work with you and your budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Van Bortel Subaru of Rochester made it easy for me to buy
Van Bortel Subaru of Rochester made it easy for me to buy a new crosstrek. The transaction was professional. I was never rushed. Everything went smooth. I will buy from them again.
Van Bortel Subaru of Rochester made it easy for me to buy
Van Bortel Subaru of Rochester made it easy for me to buy a new crosstrek. The transaction was professional. I was never rushed. Everything went smooth. I will buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic!
Fantastic! The entire car purchasing experience was the best one my wife and I have ever had! Chris, Drew and Ken were friendly, courteous, and extremely helpful in making our Subaru Forester purchase a pleasant one for both of us.
Fantastic!
Fantastic! The entire car purchasing experience was the best one my wife and I have ever had! Chris, Drew and Ken were friendly, courteous, and extremely helpful in making our Subaru Forester purchase a pleasant one for both of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership great people!
Great dealership great people! It was a very easy car buying experience. 10/10 stars
Great dealership great people!
Great dealership great people! It was a very easy car buying experience. 10/10 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second Subaru Forester purchase with Vince at
This is my second Subaru Forester purchase with Vince at Van Bortel. Both times have been a great experience! Vince is knowledgeable and very quick to respond to any questions. After the purchase, the appointments with the LOVE staff to go over all the electronic features was extremely helpful.
This is my second Subaru Forester purchase with Vince at
This is my second Subaru Forester purchase with Vince at Van Bortel. Both times have been a great experience! Vince is knowledgeable and very quick to respond to any questions. After the purchase, the appointments with the LOVE staff to go over all the electronic features was extremely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
These people really do things right.
These people really do things right. They are remarkedly upfront and their follow-through is outsta,\.
These people really do things right.
These people really do things right. They are remarkedly upfront and their follow-through is outsta,\.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A total pleasure. You people are outstanding.
I am a senior and over the years I have purchased many
I am a senior and over the years I have purchased many new automobiles, but never did I have a better buying experience than I did at Van Bortel Subaru. My salesperson, Shawn Pies, was the best salesperson anyone could ask for. He gave me a fair price and answered all my questions. In fact, all the people having to do with my purchase were the best at their jobs and easy to work with.
I am a senior and over the years I have purchased many
I am a senior and over the years I have purchased many new automobiles, but never did I have a better buying experience than I did at Van Bortel Subaru. My salesperson, Shawn Pies, was the best salesperson anyone could ask for. He gave me a fair price and answered all my questions. In fact, all the people having to do with my purchase were the best at their jobs and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car