A.I. Monroe Auto Sales

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Inventory

See all 61 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2019.

Reviews

2.2
(16 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

STAY AWAY FROM A.I.

Purchased a car from A.I. I didn't even make it home with the vehicle and I was having issues. I contacted Ron that day. He told me he would help with repair costs but then he stopped responding to my text and calls. I tried for weeks and got nothing! Ron is not honest with his dealings and as you read other reviews you will notice he does not have good business ethics.

1.0

BUYER BEWARE!

My 17 yr old daughter bought her first car from A-I Monroe. It stopped running after driving it only approx. 100 miles to get it to home. We called and told Ron about the problem. This is his text to us "I always help my customers when they have issues with their cars right away. So trust me is all I can tell you....I will definitely honor helping you out as long as your check clears." The check cleared, and then we were no longer able to get Ron to communicate with us through text or phone calls. The BBB even had a hard time getting him to respond. It took several weeks and several notifications from them to get him to respond. Use extreme caution when purchasing from this dealership, or better yet, just don't. Ron isn't true to his word, and his lack of honor says it all.

5.0

Great

Easy deals. Most cars in good condition and low miles etc. They keep up in bringuna in bewar cans thats a big plus for me.

1.0

Fraud Dealership

Bought the carfax for the vehicle I was going to buy from this dealership and they’re a scam do the same! And you’ll know the truth

4.0

Ask for J. If you see a car they have and want it,

Ask for J. If you see a car they have and want it, go check out it out before you judge them based off of some bad reviews. Not sure if they are under new management or what. But looked at a car, and they provided great service. They were up front, honest, provided the car fax on spot, and also stated if we wanted to take the cars we were looking at to get inspected we could totally do that and even provided those shop names and the costs. We almost didn't go just because of the bad reviews but I wanted to give them a chance and see for myself.

1.0

Spend the money and go to a different dealer

Honestly go somewhere else and save yourself the headache. Terrible business. I was interested in a car and everyone at the dealership is so rude, the cars are all filthy and rebuilt titles, and overall just an atrocious “business”.

1.0

Not at interested in customer service.

I was looking to buy a car from them but they said they couldn’t be bothered to drive the car a 1/4 mile to a mechanic for a pre-purchase inspection. Would’ve taken less time than going for a test drive with me … if they can’t be bothered you shouldn’t bother giving them your business.

1.0

Missing ethics

Found a car we were interested over the Internet. Dealer would not respond to email - why provide an email link then? No negotiation on price. At least they just flat out stated they wouldn't budge. Told them we wanted to buy the car, but were going to get a pre-purchase inspection. When the inspectors contacted the dealer, they said the car was "pending sale," but it wasn't us! Maybe they were worried about what the inspectors might find? They sold the car out from under us. They didn't care that we were planning to buy it, they cared only about selling it as fast as possible. On our blacklist now.

5.0

Excellent service and vehicle was as advertised.

The staff is very friendly and the vehicles are priced fairly below other dealers. No dealer fees was a nice touch too. They also don't work on commission so there isn't pressure to purchase.

1.0

Poor Customer Response

I was interested in a Volvo S60. Sent several emails to this dealer and requested information and pictures and received no courteous response what so ever. They don't seem to be interested in serving you at all.

Read all 16 reviews