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Allen Samuels Chrysler Dodge Jeep Ram of Jackson

(480 reviews)
Visit Allen Samuels Chrysler Dodge Jeep Ram of Jackson
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (731) 256-9950 (731) 256-9950
Used (731) 256-0775 (731) 256-0775
Service (731) 256-0814 (731) 256-0814

Reviews

(480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep Ram of Jackson from DealerRater.

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Mr. JD Helped me out a whole lot. Thank you guys so much.

Mr. JD Helped me out a whole lot. Thank you guys so much. Even with the little credit I do have, he did everything he could to put me in something that I liked!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My car has been with them since June 1, 2022.

My car has been with them since June 1, 2022. I was 13th in line to get it diagnosed for engine recalls. As of September 13, 2022, I am now 8th. So over three months without a vehicle for something that Hyundai recalled!! The only updates I receive are when I call. The phone service from the service department is kind and informative however - three months!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership and car sales man!

Great dealership and car sales man! We will definitely come back for future purchases. 10/10 recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Happy with the sale crew, happy Financials, Justin

Happy with the sale crew, happy Financials, Justin overall just a good experience. Would recommend to someone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Calvin Harvey was a pleasure to work with getting me

Calvin Harvey was a pleasure to work with getting me approved for a car. He’s the best! Explained all the steps we were going through and all the functions of my new vehicle. I highly recommend working with Calvin if you get the chance. He is very personable and sincere. He made purchasing a car pleasurable. Thank you, Calvin for all your work and the great conversations. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Experience!

I received wonderful service from the entire staff. Pancho was great to work with, and Calvin took great care in showing me all of the features of my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seamless experience start to finish

We bought a 2023 Palisade from the Allen Samuels team in Jackson. Very friendly and down to earth staff. Pancho was as knowledgeable and inviting as they come at the sales desk, Calvin walked us through all the bells and whistles of our new Palisade and Tayler made easy work of the financing portion. Everyone had a smile on their face and we were in and out in under an hour. Great job, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our experience with Alan Samuel Hyundai was good from

Our experience with Alan Samuel Hyundai was good from start to finish. We called to inquire about availability of a car that was in transit, got good information and made a deposit. We traveled from out of state to pick it up and had a great experience. Poncho, Calvin, and Tayler we’re all very helpful. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Calvin is very patient and kind.

Calvin is very patient and kind. Made me very comfortable and helped me find the perfect car!! If you ever get to work with him you won’t be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I inquired about a car on your site.

I inquired about a car on your site. I left my phone number and all the information I needed. I left my email as well. I did receive an email asking how my experience was, but NO ONE HAS EVER gotten in touch with me. NO ONE has given me a single but off information. We looked elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.