Reviews
Mr. JD Helped me out a whole lot. Thank you guys so much.
Mr. JD Helped me out a whole lot. Thank you guys so much. Even with the little credit I do have, he did everything he could to put me in something that I liked!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My car has been with them since June 1, 2022.
My car has been with them since June 1, 2022. I was 13th in line to get it diagnosed for engine recalls. As of September 13, 2022, I am now 8th. So over three months without a vehicle for something that Hyundai recalled!! The only updates I receive are when I call. The phone service from the service department is kind and informative however - three months!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership and car sales man!
Great dealership and car sales man! We will definitely come back for future purchases. 10/10 recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy with the sale crew, happy Financials, Justin
Happy with the sale crew, happy Financials, Justin overall just a good experience. Would recommend to someone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Calvin Harvey was a pleasure to work with getting me
Calvin Harvey was a pleasure to work with getting me approved for a car. He’s the best! Explained all the steps we were going through and all the functions of my new vehicle. I highly recommend working with Calvin if you get the chance. He is very personable and sincere. He made purchasing a car pleasurable. Thank you, Calvin for all your work and the great conversations. It was a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience!
I received wonderful service from the entire staff. Pancho was great to work with, and Calvin took great care in showing me all of the features of my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Seamless experience start to finish
We bought a 2023 Palisade from the Allen Samuels team in Jackson. Very friendly and down to earth staff. Pancho was as knowledgeable and inviting as they come at the sales desk, Calvin walked us through all the bells and whistles of our new Palisade and Tayler made easy work of the financing portion. Everyone had a smile on their face and we were in and out in under an hour. Great job, thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our experience with Alan Samuel Hyundai was good from
Our experience with Alan Samuel Hyundai was good from start to finish. We called to inquire about availability of a car that was in transit, got good information and made a deposit. We traveled from out of state to pick it up and had a great experience. Poncho, Calvin, and Tayler we’re all very helpful. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Calvin is very patient and kind.
Calvin is very patient and kind. Made me very comfortable and helped me find the perfect car!! If you ever get to work with him you won’t be disappointed!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I inquired about a car on your site.
I inquired about a car on your site. I left my phone number and all the information I needed. I left my email as well. I did receive an email asking how my experience was, but NO ONE HAS EVER gotten in touch with me. NO ONE has given me a single but off information. We looked elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car