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Allen Samuels Chrysler Dodge Jeep Ram of Jackson

(470 reviews)
Visit Allen Samuels Chrysler Dodge Jeep Ram of Jackson
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (731) 256-9950 (731) 256-9950
Used (731) 256-0775 (731) 256-0775
Service (731) 256-0814 (731) 256-0814

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep Ram of Jackson from DealerRater.

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Calvin was great to work with.

Calvin was great to work with. Very knowledgeable about the vehicle we were wanting to purchase and made the process easy.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Dot, Thank you for sharing your kind words! We’re so pleased to hear that Tina went above and beyond to make you feel comfortable and well taken care of. It’s fantastic that her efforts left such a positive impression, and we truly appreciate your recommendation to others. We look forward to serving you again in the future! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

Very professional when it comes to selling cars and a

Very professional when it comes to selling cars and a vehicle of your choice I’m very impressed with the sales reps and financial side that this dealership gave me

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Branden, Thank you for the wonderful feedback! We’re delighted to hear that our sales and finance teams provided you with a professional and impressive experience. Making sure you find the perfect vehicle while delivering top-notch service is always our goal. We truly appreciate your business and trust in us, and we look forward to assisting you again in the future! Best regards, Brandon Gray General Manager Allen Samuels of Jackso

Calvin was very helpful.

Calvin was very helpful. I found a perfect car for me in my budget. Didn’t push me into anything I wasn’t interested in seeing. I appreciate that.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Krista, Thank you for taking the time to share your experience! We’re so glad to hear that Calvin was helpful in finding the perfect car for you and respected your needs and budget throughout the process. Providing a no-pressure, customer-focused experience is exactly what we strive for, and I’m thrilled Calvin delivered that for you. We appreciate your trust in us and look forward to helping you again in the future. Enjoy your new car! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

Absolutely fantastic experience, it was so easy and

Absolutely fantastic experience, it was so easy and quick! Thank you for making it happen!! Tina is WONDERFUL.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Kasey, Thank you for the fantastic feedback! We’re thrilled to hear that you had such an easy and quick experience with us. Tina truly is WONDERFUL, and we’re so glad she made everything happen smoothly for you. We appreciate your business and kind words, and we’re always here if you need anything in the future. Enjoy your new vehicle! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

Mr Calvin Harvey was very courteous and professional

Mr Calvin Harvey was very courteous and professional about what I wanted in a vehicle. If I need any car needs I will call Mr. Harvey to assist me in the near future.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hey Tim, Thank you for sharing your experience! We’re delighted to hear that Mr. Calvin Harvey provided courteous and professional service while helping you find exactly what you wanted in a vehicle. It’s wonderful to know he earned your trust for any future car needs. We appreciate your business and look forward to serving you again soon! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

While out looking for a new vehicle I stopped at Serra

While out looking for a new vehicle I stopped at Serra Chevorlet first. The guy I found in the parking lot didnt seem like he really wanted to help. Came here and thanks to Ms Tina Jones I drive away with Jeep Gladiator Freedom. She was great to deal with and has wonderful customer service. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Tnitgirl, Thank you for taking the time to share your experience! We’re so glad you stopped by and that Ms. Tina Jones provided the excellent customer service you deserve. Helping you drive away in your Jeep Gladiator Freedom was truly her pleasure, and we’re thrilled to hear how happy you are with your experience. We appreciate your recommendation and look forward to being here for any of your future vehicle needs. Enjoy your new Gladiator! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

Consumer response

Great Customer Service! I will be a returning customer.

Tina was an excellent sales woman!

Tina was an excellent sales woman! We appreciate everything that she has done for us!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Tracy, Thank you for your kind words! We’re so glad to hear that Tina provided you with excellent service and made your experience a great one. We truly appreciate your business and the trust you placed in us. If there’s ever anything else you need, don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Brandon Gray General Manager Allen Samuels of Jackson

They are simply the best they work very hard to make my

They are simply the best they work very hard to make my experience special and wanted me to comeback

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe Whitaker was great to work with on our search for a

Joe Whitaker was great to work with on our search for a new vehicle. He was always available to quickly answer questions and/or give me out the door pricing quotes, in addition to keeping in constant contact with me until we decided on which vehicle we wanted to purchase. If Joe was unavailable for any reason, Josh Ott was able to assist us as well. Both gentlemen were very open and went above and beyond to make our experience a great one. Cory Andrews was also great to work with during the financing portion of the process. In the process of shopping for a vehicle, we went to multiple dealerships. Allen Samuels Hyundai was BY FAR the most willing to work with us on pricing. When buying a Hyundai vehicle, I will not shop anywhere else. besides Allen Samuels Hyundai of Jackson.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you to Tina Mosier for a wonderful purchasing

Thank you to Tina Mosier for a wonderful purchasing experience! It was stress-free and easy to help us get into our new vehicle. And the various Allen Samuels office staff made finalizing the purchase simple. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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