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Allen Samuels of Jackson

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 2:00 PM

Allen Samuels of Jackson Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2019

"Right on the bypass, right on the price! Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, Mitsubis

...

hi and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs. Our service departments service all makes and models, but we specialize in our company brands. We may be new in Jackson, but we've been making friends in the car business for over 50 years. We are located on the 45 Bypass and our entrance is the same as the one to St. Mary's Catholic Church."

"Right on the Bypass, Right on the Price! Allen Samuels of Jackson is Your Friend in the Car Business"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
239 lifetime reviews. Includes reviews of Allen Samuels of Jackson from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2019

    Excellent, Awesome, Incredible! I went in for a quote and left with a 2020. OMGOOOOSH, it was so fast and easy. I will tell everyone I know looking for... a car to look for Calvin Harvey! Outstanding

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Calvin Harvey

    Sales

    (4.9) 14 reviews

    Gianni Ladaga

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    November 24, 2019

    The people of this dealership have been so nice to me. While I'm a very picky person, they were still able to help me find a car that I liked. I just wanted... to say thank you.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful to hear, Julia! We want to say thank you to you as well for trusting us to help you find that perfect car!


    Worked with:
    Calvin Harvey

    Sales

    (4.9) 14 reviews

  • October 9, 2019

    Our Dodge diesel pick up broke down (def pump went out) on our vacation from Missouri to the Smoky Mountains. Richie and Josh at Allen Samuels in Jackson,... TN worked efficiently to get parts and get our truck fixed including completing a couple of recalls unrelated to the def pump repair. We were very pleased with the service from this dealership and would highly recommend them!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! So glad we were able to get you fixed up and back on your way!

  • 5.0 out of 5
    November 22, 2019

    We came to Allen Samuel's to look for a SUV and we received the very best service from our salesperson, Kimberley Edwards. She greeted us immediately upon... pulling into the lot. She was very nice and even though she was new at sales, she either knew or could find the answers to our questions. Our experience with everyone involved in the purchase of our new SUV was great. Special thank you to Lawrence Stewart for informing us on all the extras that this SUV has. David and Debbie S.

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind word about Kimberley and Lawrence! Sounds like you had a great experience and that was built on a willingness to be hel...pful while being honest and open in communication. We truly appreciate the review!


    Worked with:
    Kimberley Edwards

    Sales

    (5.0) 5 reviews

    Lawrence Stewart

    Sales

    NOT RATED

  • 5.0 out of 5
    October 17, 2019

    Calvin Harvey took his time on making sure I got the best deal possible and did not stop until I was 100% satisfied with the purchase of my brand new 2019... Jeep Grand Cherokee. Calvin was the most patient and professional salesperson I've ever worked with. I will be sending plenty of my friends and family his way!! I couldn't be happier with my car buying experience.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for letting us and everyone know what a great experience you had at Allen Samuels of Jackson with Calvin. We couldn't be happier to he...ar it!


    Worked with:
    Calvin Harvey

    Sales

    (4.9) 14 reviews

  • 5.0 out of 5
    September 27, 2019

    I told Tayler what I wanted and what I needed to pat and she listened which is rare. I appreciate her effort and kindness and also the help of Chase as... well, Overall Tayler worked very very hard for me and I appreciate it. The over all experience was phenomenal!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lloyd, thanks so much for the positive review and for the kind words about your experience with Tayler. So glad we could help you out with what your w...ere looking for and that the experience was "phenomenal." That's why our motto is "Come by, Let's be Friends."


    Worked with:
    Tayler Beasley

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    September 26, 2019

    If I could rate this dealership a 0 I would. My husband and I drove 300 miles to pick up a vehicle we had already planned on buying. My husband spoke to... Jeramie and negotiated the price and setup financing. We put a deposit down of $500. When we got there, the vehicle was nothing like they described online or over the phone. The tread on the tires were completely worn out, a huge crack on the dash and a dent in the ferrying. Jeramie was very argumentative, but said we would receive our deposit back. After a few days, my husband called and spoke to Everett and he was argumentative right out of the gate. My husband mentioned hiring a lawyer to get our money back. Everett then said he was a former army ranger and threatened physical violence towards my husband. We all work hard for our money and if I can prevent this from happening to someone else, then I would feel better about our outcome.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carmen, I want to let you know that Everett, the one you spoke with, is no longer employed with our company. Please email me at bvailes@asag.net if th...ere are still unresolved issues that we can help to set right. We are sorry for your experience and we would like to offer you our sincerest apology for the the unprofessional way in which our former GSM treated you. I can assure you it is in no way reflective of the way in which we strive to do business.


    Worked with:
    Jeramie Slater

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 23, 2019

    I came to Allen Samuel's looking for a SUV or crossover because I had outgrown my car; immediately upon pulling up on the lot, Mr. Harvey was walking out... towards my vehicle, and very nicely offered his assistance. We went through the ins and outs of what I was looking for, he has definitely helped me get my 2020 SUV!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful, we are so glad to hear you had such a nice experience with Mr. Calvin Harvey at our dealership! Glad we were able to help you get into the ...vehicle you wanted!


    Worked with:
    Calvin Harvey

    Sales

    (4.9) 14 reviews

  • 4.0 out of 5
    September 15, 2019

    Calvin was very helpful and went out of his way to make the sale happen. I would suggest using Calvin to buy your next vehicle. He is very friendly and... dedicated to helping his customers get the vehicle they want. He is the only salesman there that I would use.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Calvin Harvey

    Sales

    (4.9) 14 reviews

  • 2.0 out of 5
    July 25, 2019

    I was looking for a specific vehicle and drove to Jackson for it. The salesman knew I was coming in from out of town but failed to let me know of the damage... to the car. The general manager was condescending and has yet to fulfill his promise of having the car buffed and polished. He rarely returns phone calls. Would not recommend this dealership, or plan to return.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Pappis

    Sales Consultant

    NOT RATED

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