Allen Samuels of Jackson

Excellent, Awesome, Incredible! I went in for a quote and left with a 2020. OMGOOOOSH, it was so fast and easy. I will tell everyone I know looking for... a car to look for Calvin Harvey! Outstanding

The people of this dealership have been so nice to me. While I'm a very picky person, they were still able to help me find a car that I liked. I just wanted... to say thank you.

Our Dodge diesel pick up broke down (def pump went out) on our vacation from Missouri to the Smoky Mountains. Richie and Josh at Allen Samuels in Jackson,... TN worked efficiently to get parts and get our truck fixed including completing a couple of recalls unrelated to the def pump repair. We were very pleased with the service from this dealership and would highly recommend them!

We came to Allen Samuel's to look for a SUV and we received the very best service from our salesperson, Kimberley Edwards. She greeted us immediately upon... pulling into the lot. She was very nice and even though she was new at sales, she either knew or could find the answers to our questions. Our experience with everyone involved in the purchase of our new SUV was great. Special thank you to Lawrence Stewart for informing us on all the extras that this SUV has. David and Debbie S.

Calvin Harvey took his time on making sure I got the best deal possible and did not stop until I was 100% satisfied with the purchase of my brand new 2019... Jeep Grand Cherokee. Calvin was the most patient and professional salesperson I've ever worked with. I will be sending plenty of my friends and family his way!! I couldn't be happier with my car buying experience.

I told Tayler what I wanted and what I needed to pat and she listened which is rare. I appreciate her effort and kindness and also the help of Chase as... well, Overall Tayler worked very very hard for me and I appreciate it. The over all experience was phenomenal!

If I could rate this dealership a 0 I would. My husband and I drove 300 miles to pick up a vehicle we had already planned on buying. My husband spoke to... Jeramie and negotiated the price and setup financing. We put a deposit down of $500. When we got there, the vehicle was nothing like they described online or over the phone. The tread on the tires were completely worn out, a huge crack on the dash and a dent in the ferrying. Jeramie was very argumentative, but said we would receive our deposit back. After a few days, my husband called and spoke to Everett and he was argumentative right out of the gate. My husband mentioned hiring a lawyer to get our money back. Everett then said he was a former army ranger and threatened physical violence towards my husband. We all work hard for our money and if I can prevent this from happening to someone else, then I would feel better about our outcome.

I came to Allen Samuel's looking for a SUV or crossover because I had outgrown my car; immediately upon pulling up on the lot, Mr. Harvey was walking out... towards my vehicle, and very nicely offered his assistance. We went through the ins and outs of what I was looking for, he has definitely helped me get my 2020 SUV!

Calvin was very helpful and went out of his way to make the sale happen. I would suggest using Calvin to buy your next vehicle. He is very friendly and... dedicated to helping his customers get the vehicle they want. He is the only salesman there that I would use.

I was looking for a specific vehicle and drove to Jackson for it. The salesman knew I was coming in from out of town but failed to let me know of the damage... to the car. The general manager was condescending and has yet to fulfill his promise of having the car buffed and polished. He rarely returns phone calls. Would not recommend this dealership, or plan to return.