Thumbs Up Motors

I came over here to buy my daughter a car because she needed one, we looked at a few cars and then finally, we bought one. But when we drove the car home and tried to lock the door, it would not work, nor did was it able to go inside the keyhole. They told me that they had done an oil change, but they did not at all. The car was also in an accident more than once and we were not informed this until a few days after we bought the car, and they would not let us return it.(by the owner) I know a lot about cars and this place is a place I would NEVER recommend getting a car from. Every car bought here must been seen very thoroughly.

You're already at risk buying a used vehicle from a place like this. I was fine with that because I was forced to replace my 2006 Jeep Commander because of an accident (and there was nothing wrong with my Jeep). I wanted another one just like the one I had. The photo of the Jeep they had for sale was heavily filtered as if it was like new. When I arrived after a two and a half hour drive, the vehicle did not look as good as the photo (take a look at the filtered photos versus the non-filtered photos after I purchased it). At the moment, I was cool with that until I turn the vehicle on for a test drive and noticed the loud clicking noise from the air conditioner and smell of burnt oil. However, the main purpose of this review is because of the lack of honesty I received. Although the finance manager wouldn't budge on the price per the condition of the vehicle, I agreed to purchase the Jeep if Thumbs Up Motors would fix the valve cover gasket oil leaks and the air conditioning issue. I payed all but$1200 and agreed to pay in full as long as they fix the issues they agreed to. After traveling 2 1/2 hrs. back to T.U.M. for the repairs on January 5th, they claimed to have fixed the oil leak and stated that they found the air conditioning issue and had to order the part to be shipped to my home. They showed me how to put the part on, so I was cool with it after doing some research when I got back home. After making several calls to Thumbs Up Motors, the finance manager stated to me (each time) that they ordered the part and I should have it soon. The dates were actually January 12th, 16th, 23rd, and 29th. I made the last payment on February 7th. The last call I made to them regarding the part was February 12th. To this day May 5th, 2021, I've never received the order. Now, I'm forking out more money to make repairs that they agreed to fix. I'm a man of honesty and customer service and to not get what was promised to me is a violation. Therefore, I had to seek legal action. So if you are a new buyer looking for a used car from this place, don't suffer buyers remorse like me. Although it's your choice, you have been warned because I told you so.

I went on a Friday night. Not really sure what I was looking for, but I saw a cute little Nissan Versa near the front. Test drove it, loved it. It had everything I needed in a car. Nothing fancy, no frills, just a good, reliable car. I was quite pleased with the whole process. They explained everything, which made the process less terrifying. I was almost able to pay the whole amount that night, they financed the rest, which was super easy. If you're planning on buying a good used car, I HIGHLY recommend these guys!!! The only down side to my whole experience, the car only came with one key. It broke inside the car lock that same night at home. So I had to pay a locksmith $350 for two new keys. But that won't keep me from buying from them again. I'm going this weekend to look for my 16 yr old daughter a car.

Bought a used car 2 weeks ago and now the transmission is out. Looking back I should have went somewhere else after dude insisted I pay the whole $3000 debit cause credit card payments can be stopped...

I would rather walk in Georgia heat than ever walk into this business again. I test drove a car ride smoothly. A few days later car broke down. I then call and ask if they can at least help me they said I will have to get a tow truck and drive it back to the shop mind I am 3hrs away. Finally got the car back to the shop after having so many issues. End up trading it in because they weren’t trying to work with me. I signed the paperwork and bought the next vehicle as if I didn’t learn my listen. Drove this used other car back 3hr for the check engine light come on at this point, I am like it’s whatever the car drives I going try to have my mechanic fix it. So I was on time with all my payments and until recently (aka COVID) again the car isn’t working and I am trying to fix all the nonsense with it, so my wife and I just don’t even drive it because it has so much headache. Oil leak, fuel problem, car shakes, etc. So now basically we are paying for a car that we don’t use Because it has so many issues. Recently they hang up the phone numerous times with me and denied my payment because I was behind on my payments mind I am still offering to pay, Something even though we don’t use the car because it’s been having issues since day one.

SAVE YOUR MONEY !! AVOID AND BUY A USED CAR FROM A HONEST BUSINESS. THE NEGATIVE REVIEWS ARE REAL . I purchased a vehicle from this dealership about 2-1/2 months ago. After owning the car for less the 3-MONTHS it is not drivable. They sold me a car knowing the problem which I discovered after speaking with the salesmen. THIS DEALERSHIP BUYS BEATERS FROM THE AUCTIONS HAS THE CARS PAINTED AND RESOLD. There is no customer service follow-up after you complain. READ THE REVIEWS STAY FAR AWAY FROM THESE CRIMINALS. I plan to complain to the BBB ,CONSUMER AFFAIRS AND SOME OTHER AVALAIBLE RESOURCES FOR THE CONSUMERS.

I really loved the fast and friendly service thank you Shamir!!! I would recommend to anyone in the surrounding counties. Go shop with Thumbs up Motors

They suck. Do not buy a car from here. Their mechanic doesn’t know how to properly fix a car and they are completely unwilling to help you after your problems arise. Their customer service is terrible and I even had one guy hang up on me. They make it seem like you’re buying a great car and they’ll do anything they can to get you a good deal and help make sure you’re happy while you’re buying the car but once you buy it and drive it off the lot you’re screwed and they go from good to TERRIBLE!

The car did not even last me 600 miles before the transmission going (I test drove it and pushed it also to see if it was okay and it was but turns out the issue arises when it's been driven longer, a good way to hide a problem). I have my suspicions the seller knew of the issue but did not warn me of it (because let's be honest he was getting a sale out of me and sold it to me 'as is'), so from trying to believe the good in people, I have had a terrible experience. I have also reached out multiple times to see if they would be willing to help but no help has come from anywhere. Accruing more and more costs leaves a very sour taste in my mouth.

Good customer service and good reasonable prices plus they were customer friendly I bought a Mazda 3 for a great price with good mileage and it was a quick process purchasing the car