Reviews
Kevin and the service staff do outstanding work.
Kevin and the service staff do outstanding work. Very happy with their efforts. Word word
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It good service and fast service didn’t have to wait long
It good service and fast service didn’t have to wait long thanks for the service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have not used Elkhart dealership.
I have not used Elkhart dealership. I purchased my car in Mishawaka Gates. The salesman, Jim, was super. Got me what I needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleased with the service and attention to detail.
Pleased with the service and attention to detail. Always greeted with a smile and hello.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gates only did what was needed.
Gates only did what was needed. Did not push a lot of recommendations on me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The group of people working at Gates service departed are
The group of people working at Gates service departed are wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always kind and respectful and honest. If the only thing you need is an oil change, you can’t beat $55 for full synthetic and your in and out in less than hour. If you make an appointment. I would definitely recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service.
Good customer service. Very professional and very polite. I was pretty much in and out
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fantastic friendly and always feel like they are honest
Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and efficient.
Very professional and efficient. Everything is very clean and organized. There bathrooms are very clean also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The tech didn't type in the correct mileage on my summary
The tech didn't type in the correct mileage on my summary report or rotated my tires that I paid for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair