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Gates of Elkhart

(250 reviews)
Visit Gates of Elkhart
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(888) 811-5907 (888) 811-5907

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kevin and the service staff do outstanding work.

Kevin and the service staff do outstanding work. Very happy with their efforts. Word word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It good service and fast service didn’t have to wait long

It good service and fast service didn’t have to wait long thanks for the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have not used Elkhart dealership.

I have not used Elkhart dealership. I purchased my car in Mishawaka Gates. The salesman, Jim, was super. Got me what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleased with the service and attention to detail.

Pleased with the service and attention to detail. Always greeted with a smile and hello.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gates only did what was needed.

Gates only did what was needed. Did not push a lot of recommendations on me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The group of people working at Gates service departed are

The group of people working at Gates service departed are wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always kind and respectful and honest. If the only thing you need is an oil change, you can’t beat $55 for full synthetic and your in and out in less than hour. If you make an appointment. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer service.

Good customer service. Very professional and very polite. I was pretty much in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic friendly and always feel like they are honest

Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and efficient.

Very professional and efficient. Everything is very clean and organized. There bathrooms are very clean also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The tech didn't type in the correct mileage on my summary

The tech didn't type in the correct mileage on my summary report or rotated my tires that I paid for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.