Northside Honda

had my new 2026 passport in for a complete service done alexa is the greatest service advisor ever she is a honda encyclopedia knows everything about my vehicle norhside honda needs to be very grateful to have alexa there she actually needs to be there 6 days a week because they are closed on sundays but she is the absolute best service provider in the entire dealership now another Gem at this dealership who works for alexa is Brian the Gem mechanic He is an amazing person but knows everything about your honda vehicle this automotive combination of alexa and brian they have the greatest customer service in the state of Texas

Agradecida con la vendedora Yorlenys Zambrano por ayudarme a conseguir un excelente auto y trato. Si vienes a 9100 San Pedro buscala a ella que es la mejor de todas

Noah Morales is very professional! Will continue to use him exclusively for all service issues!

I did my purchase with Yorle and I recommend her since she was with me during the whole process and she was really kind and supportive about the purchase of my car. She was very explanatory, thank you Yorle.

La señora yorle Zambrano es una pésima Vendedora oportunista y mentirosa decepcionada totalmente de esa vendedora

Quick response and easy scheduling Check everything and honestly review before starting work on car

I purchased my car from Honda in 2025 and have had nothing but a great experience each time I came in for my scheduled maintenance. They are quick, customer oriented and friendly.

They treated us well and gave us a reasonable deal and Joel was very helpful.

I was assisted by Sales Rep named Bianca Thomas. She was very aggressive, I asked to see different car models and she only showed me one and pushed it on me. She was not concerned with what I wanted but what she was getting out of the sale. She turned out to be dishonest. I did buy the car after hours of pressure. I put down a big chuck of money for it. when I left with the car, I looked in the glove compartment and found the sales sticker displayed on the window of the car shriveled up with a much lower price then it was sold to me. She had torn it off and hid it. 3 WEEKS later the car went out on me and would not start. My husband had to check it and took the battery out and took it to get checked and it was no good. I called the dealership to speak to her and the manager about them replacing it since I had paid a huge amount of money for the car. They refused saying the battery did not have a long-term life on it. I spoke the the the sales Manager Dursun Isci and He too was not budging saying that they had worked with me on the price ( which was not a real discount) and he was not concerned with the fact that I had just bought the car and he refused to replace the battery. Not concerned with customer service or my satisfaction with them. The receptionist Connie in the front was not friendly at all when I asked about meeting with the Mr. Gomez the financial person when I needed to speak to him and she said he was to busy. I am so upset with the personal at this dealership and their dishonesty and unfairness. My advice don't buy from them ever. I will report it to BBB.

Northside Honda did an excellent job with my recent service appointment. My service Advisor, Joel, was knowledgeable and made it a good experience.