Reviews
Alexia is the best service advisor. She is very friendly and helpful. Thank you for everything.
Alexia is the best service advisor. She is very friendly and helpful. Thank you for everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our team. We're glad you had a positive experience at Northside Honda. We appreciate your feedback.
No straight forward or honest about anything. The issue is that the same people are great but the finance people are not so. To make matters worse if you rate the finance people bad it affects the sales person’s bonuses and pay. You are forced to rate the overall experience as a 10 just so the sales person receives their bonuses. Crooked finance departmen.
No straight forward or honest about anything. The issue is that the same people are great but the finance people are not so. To make matters worse if you rate the finance people bad it affects the sales person’s bonuses and pay. You are forced to rate the overall experience as a 10 just so the sales person receives their bonuses. Crooked finance departmen.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
We had such a great experience. Richard was so helpful and courteous during our car buying experience. We originally planned on getting a used car, but he helped us find a great deal on a new one.
We had such a great experience. Richard was so helpful and courteous during our car buying experience. We originally planned on getting a used car, but he helped us find a great deal on a new one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Northside Honda. We're glad you found a deal that worked for you. We appreciate your feedback.
Not the dealership the employee he is the best of the best in customer service he is a 10 star
Not the dealership the employee he is the best of the best in customer service he is a 10 star
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for recognizing our team member's effort. We appreciate your feedback at Northside Honda.
I bought my car in for a battery check. Had an 11 o’clock appt. Finally after 3-1/2 hours was determined I needed a new battery. Finally after 4 hours of waiting my car was ready. Terrible service on their part. Other customers were not happy about the amount of time to have their vehicles serviced.
I bought my car in for a battery check. Had an 11 o’clock appt. Finally after 3-1/2 hours was determined I needed a new battery. Finally after 4 hours of waiting my car was ready. Terrible service on their part. Other customers were not happy about the amount of time to have their vehicles serviced.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
She always gets whatever you need done! I would give her a raise!!! When i've taken it in she's friendly, sympathetic, straight up, doesn't try to get you to do more than what you need! Always available put me in a loaner or a lyft to get me to work or home! i know these guys don't have the best job because they deal with peoples car problems...she makes it look easy! Thank you Alexa for being the best at what you do.
She always gets whatever you need done! I would give her a raise!!! When i've taken it in she's friendly, sympathetic, straight up, doesn't try to get you to do more than what you need! Always available put me in a loaner or a lyft to get me to work or home! i know these guys don't have the best job because they deal with peoples car problems...she makes it look easy! Thank you Alexa for being the best at what you do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience, my process was smooth and he carefully explained the process and what was needed.
Wonderful experience, my process was smooth and he carefully explained the process and what was needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Alexa is great! She’s knowledgeable, quick to help, and is the only service advisor we trust with our vehicles.
Alexa is great! She’s knowledgeable, quick to help, and is the only service advisor we trust with our vehicles.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Really helpful and pleasant. Make you feel like you are dealing with a friend and make you feel comfortable around him.
Really helpful and pleasant. Make you feel like you are dealing with a friend and make you feel comfortable around him.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad our team made you feel comfortable during your visit. Please reach out if you have any concerns.
Always courteous and professional staff in the service department. Thank you Noah for your assistance.
Always courteous and professional staff in the service department. Thank you Noah for your assistance.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our service department. We appreciate your feedback at Northside Honda.