Northside Honda

Great purchasing experience with Richard! He provided a lot information. We appreciated his transparency and patience. I would refer other family members to Richard if they are purchasing a Honda.

Great purchasing experience! Richard provided a lot of information and was very transparent and patient throughout the process. I will be referring other family members to work with him in the future if they are looking for a Honda.

Top notch service. I love my new Honda. The right dealership at the right time.

Don’t waste your time or money. See link for full story: https://www.google.com/maps/contrib/102367952329934937383/reviews?hl=en-US

This location has always provided great services. Mark takes care of everything I need and makes sure the jobs are completed!

Thanks to Mark and the Honda service department I had a most excellent , professional and efficient experience. I would indeed recommend this service center - and Mark!

Lacye my service advisor is outstanding. Anytime I text her letting her know I need to bring my car in she responds fast. Then she'll get me an appointments asap. When I arrive she gets my car in fast. I bring both my Hondas to her when they need service. I was bringing my CRV to the dealership I bought it at, but Gillman Honda service department is horrible. I will keep bringing both my vehicles to Lacye when I need service.

Mark Hannawi went over and above the call of duty. He was professional knowledgeable and friendly. I will recommend Northside Honda and especially Mark to my family and friends. Great job Mark you exceed the bar. Nice work!

Subject: Serious Safety Oversight - Service on May 24, 2025 I'm writing to express my deep disappointment and concern regarding the service I received at North Side Honda on May 24, 2025 at 10:15 AM. I brought my vehicle in for service, which included a multi-point inspection. At no time was I informed of any issues with my tires. Later that day, I suffered a tire blowout on the highway, which could have easily resulted in a serious accident. I immediately took my vehicle to Big O Tires to replace the blown tire and have the others inspected -- only to be informed that all my tires were dangerously worn, with tread measurements of 2-3/32", well below safe levels. When I contacted Bill, the service manager at North Side Honda, he told me he was "doing me a service" by replacing one tire and offering a free alignment. He also claimed that other shops wouldn't have done even that. Frankly, that response was both dismissive and alarming. I work in the collision repair industry, where our number one priority is customer safety. To see a dealership service department disregard such a critical issue is unacceptable. A proper inspection should have flagged these tires immediately. I trusted your team with my vehicle's safety and was let down. This matter deserves serious attention. I would appreciate follow-up from management to understand how this happened and what corrective action will be taken to ensure this doesn't happen to another customer.

Have used North Side Honda for all the maintenance work on my daughters 2016 Honda Fit.All the work done is top notch and the Service personnel has been very knowledgeable on what has been needed to keep her car safe and well maintained,