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Klamath Falls Toyota

(831 reviews)
Visit Klamath Falls Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:30pm
Sunday 10:00am–6:00pm Closed

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New (541) 210-9657 (541) 210-9657
Used (541) 227-5729 (541) 227-5729
Service (541) 210-8702 (541) 210-8702

Inventory

See all 267 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2019.
Our dealership thrives on our values and standards. We strive to be the Best in Town by creating exceptional experiences and "Wow" moments with every interaction. Our entire tam works at finding ways to say "Yes" to all of our guests' automotive needs. Aside from offering a great selection of critically acclaimed new Toyota models we also keep an extensive catalogue of used cars in Klamath Falls on hand. What's more our auto financing gurus are ready to turn you from a shopper to owner on your terms. That means finding a car loan and Toyota lease that you're comfortable with.
Visit us at www.klamathfallstoyota.com!

Service center

Phone number (541) 210-8702

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–5:30pm
Sunday
Closed

Meet our employees

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Klamath Falls Toyota from DealerRater.

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Too many surveys and very poor customer service and

Too many surveys and very poor customer service and getting me my DMV title to my new truck. Plus, they were not upfront in reviewing the costs of the final deal.

Too many surveys and very poor customer service and

Too many surveys and very poor customer service and getting me my DMV title to my new truck. Plus, they were not upfront in reviewing the costs of the final deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Amazing experience from start to finish.

Amazing experience from start to finish. Friendly, professional, and helpful staff from both the sales and service team. Highly recommend. Thanks Toyota!

Amazing experience from start to finish.

Amazing experience from start to finish. Friendly, professional, and helpful staff from both the sales and service team. Highly recommend. Thanks Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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Very friendly, helped right away.

Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff.

Very friendly, helped right away.

Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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Toyota trucks have changed over the last 10 years, I went

Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product

Toyota trucks have changed over the last 10 years, I went

Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a good experience at Klamath Falls Toyota.

I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted for a price I was happy with. She made the whole process quick and simple. No back and forth haggling.😍

I had a good experience at Klamath Falls Toyota.

I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted for a price I was happy with. She made the whole process quick and simple. No back and forth haggling.😍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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Friendly, professional, quick responses, went out of

Friendly, professional, quick responses, went out of their way to get everything done in a timely manner while meeting our needs and exceeded our expectations

Friendly, professional, quick responses, went out of

Friendly, professional, quick responses, went out of their way to get everything done in a timely manner while meeting our needs and exceeded our expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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They did a good job and let me know what all was wrong

They did a good job and let me know what all was wrong with my car. But it took to long. I was told 1 hour and 45 min. And it took over 3 hours.

They did a good job and let me know what all was wrong

They did a good job and let me know what all was wrong with my car. But it took to long. I was told 1 hour and 45 min. And it took over 3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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Everyone was very personable and very professional.

Everyone was very personable and very professional. Donnie who I dealt with was very knowledgeable and very helpful with the situation. The work was done well in a timely manner. I'm very appreciative

Everyone was very personable and very professional.

Everyone was very personable and very professional. Donnie who I dealt with was very knowledgeable and very helpful with the situation. The work was done well in a timely manner. I'm very appreciative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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calls not returned from service provider when requested.

calls not returned from service provider when requested. vast differences in estimates from 2 different service writers

calls not returned from service provider when requested.

calls not returned from service provider when requested. vast differences in estimates from 2 different service writers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Don, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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Quick and easy process!

Quick and easy process! The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it done

Quick and easy process!

Quick and easy process! The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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