Reviews
The gentleman at the service desk was ok.
The gentleman at the service desk was ok. Answering my questions and letting me know what service is needed. So on the other hand we gave the oil changer or (technician) The reason why this rating was he spilt oil on the engine, smell it burn off. Done it, use a rag. Dripped on my front bumper. The most disturbing is he left my right front tire at 24 pounds and did not replace cap.i can only assume that he was distracted, glad it wasn't a vett!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Martin, We apologize for the experience you had with us. Our goal is to have a positive memorable experience for our customers. We missed the mark here. I would love to speak with you in more detail about what happened. I was trying to find your contact information and I cannot narrow it down by your username. Can you call me directly at 203-493-5815? My apologies, Kevin Galante Service Manager 203-493-5815
I’ve been going to Executive for a couple years and I
I’ve been going to Executive for a couple years and I think they do good quality work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Mark here at Executive Chevrolet. Kevin Galante Service Manager
I have know Shaun for a long time and he is a man of
I have know Shaun for a long time and he is a man of integrity and honor and I would trust him to sell cars to my family. He is one of the few people that you can trust in the automotive industry whether you work for him or buying a car from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your kind words! I appreciate your very thoughtful comments. Let me know if you ever need anything. - Shaun
Mark was professional and knowledgeable the service was
Mark was professional and knowledgeable the service was done in a timely manner and very satisfactory.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager
I called a week in advance for a recall.
I called a week in advance for a recall. The rep assured me the part will be there and ready. Drop the Van Saturday afternoon to have it ready for Monday afternoon. I had to called 3 times to find out what was going on. Was told someone will update me in 30 minutes. No call Called again was told it will be ready. Called again. No the part was "defective" it won't be ready until tomorrow Tuesday. I had to pick it up and drop it off next week. My rate is 1 out of 10
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the experience you had. This situation is certainly not ideal. This was not the type of experience we want our customers to have. We will certainly get this corrected ASAP. I would like to personally introduce myself and apologize when you come in next week. I look forward to meeting you next week. I look forward to getting your vehicle repaired. Thank you, Shaun Woodward General Manager
Excellent service on time answering all questions.
Excellent service on time answering all questions. Not a long wait for service to be completed pleasant people working there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager
Mark was very friendly and personable.
Mark was very friendly and personable. He came across as an expert and knew the solutions to all my troubles. Overall, a very smooth and efficient transaction. This is my first time coming to this particular dealership, and now it will be my primary service center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager
Already wrote a review .
Already wrote a review . last service experience was excellent. Estimates were accurate. Wait time exceptional .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager
They stand behind their work.
They stand behind their work. The people at Executive Chevrolet can work wonders on your car, work you can trust.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Henry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager
Very friendly and informative staff, willing to answer
Very friendly and informative staff, willing to answer any technical questions about my vehicle. Comfortable seating along with coffee and snacks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hector, Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager