J&M Imports

We recently bought a 2016 VW Jetta for our teenage son. Lee was very kind and helpful. He did not pressure us at all and went out of his way to help us find a place nearby to get a prepurchase inspection completed on the weekend. The inspection showed that the car needed an alignment, which J&M agreed to take care of. Lee also got us a great deal on new window tint. The purchase process was quick and easy. We waited a couple months after purchasing to write this review and we are very happy with the car.

Todd still works here after multiple complaints of sexual harassment. Horrible experience going here, wouldn’t recommend.

I called and was greeted by the rudest salesperson I have ever seen. I figured maybe he was having a bad day so I went to see the car in person on Wednesday and boy was I surprised. The guy there named " Ace " was very aggressive and condescending. By far the rudest salesperson ever. He started cussing at me and said " buy a car or leave " who says that ? Totally unprofessional. We left and bought a car down the street where we were treated with respect. This place is a joke and Ace is a wanna be bully.

I called and was greeted by the rudest salesperson I have ever seen. I figured maybe he was having a bad day so I went to see the car in person on Wednesday and boy was I surprised. The guy there named " Ace " was very aggressive and condescending. By far the rudest salesperson ever. He started cussing at me and said " buy a car or leave " who says that ? Totally unprofessional. We left and bought a car down the street where we were treated with respect. This place is a joke and Ace is a wanna be bully.

Lipstick on a pig !!! Be VERY, VERY careful and don't believe a word of the description for any vehicle on the lot. Wasted 3 hours of my time and 150 miles of round trip driving. Fool me once...

I was sold a vehicle that does not have working signal lights, headlights, doesn’t lock and cannot read tire pressure among other things. The vehicle was advertised in good condition and things that we were not able to see during the day have come up at night and I believe that Lee Knew these things and still neglected to consider my safety and sold me the car anyway. They do not provide great quality and I would advise you to go with someone else is this would be a bottom of the barrel chop shop type of establishment and I should’ve known better because when we were speaking with Lee, he told us that he had a crazy woman and her husband that were unsatisfied with their car recently and the gentleman was trying to return it, and the police had to get involved… looking back that was a MAJOR RED FLAG cause here I am with a lemon courtesy of J&M!

I was sold a vehicle that does not have working signal lights, headlights, doesn’t lock and cannot read tire pressure among other things. The vehicle was advertised in good condition and things that we were not able to see during the day have come up at night and I believe that Lee Knew these things and still neglected to consider my safety and sold me the car anyway. They do not provide great quality and I would advise you to go with someone else is this would be a bottom of the barrel chop shop type of establishment and I should’ve known better because when we were speaking with Lee, he told us that he had a crazy woman and her husband that were unsatisfied with their car recently and the gentleman was trying to return it, and the police had to get involved… looking back that was a MAJOR RED FLAG cause here I am with a lemon courtesy of J&M!

Scammers. Online it says specifically that I could do monthly payments and what I would be paying for it but when I message the seller, they said that I can’t do monthly payments. I have to pay in full but online it says I can so it’s a huge misleading scam.

The check engine light came on within 9 days of the sale and has come on 3 more times since. I highly recommend purchasing elsewhere. I wish I had!

My wife and daughter went there to buy a car and had to bring the car back for a brake light. When my daughter, who is 19 years old, got home she found a note from an employee that works at the lot.Apparently Todd, the employee , gave the note to another employee to put in her car. So 2 xxxxxxx employees are involved. Todd then sent her pictures of his genitalia and told her what he wanted to do her. My wife and daughter told me that Todd appears to be over 40 years old. I wonder what else is going on at this place ???? I will say that the salesman and owner were very nice and professional, but the damage was already done. How very unprofessional, for a father to have to deal with this. I plan on contacting the BBB, Adot, Az independent dealers association, and the state attorney general. I urge anyone that experienced anything similar to contact those organizations. This should not be happening.