Reviews
Write a reviewWe enjoy having Derek Etcher as our advisor. He listens...
We enjoy having Derek Etcher as our advisor. He listens and answers all questions. He does not pressure us and is most pleasant handling all aspects of our purchases. We have one complaint about the 2021 Hyundai SantaFe, we are not happy that a spare tire is not included in this model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of the staff at Lauria were amazing to work with!...
All of the staff at Lauria were amazing to work with! Derek is and continues to be very helpful! My new Hyundai Palisade was delivered clean and it is a joy to own.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my daughter her first car with Paul Smith at...
Bought my daughter her first car with Paul Smith at Lauria Hyundai. He was honest and easy to deal with and I had fun with his dry humor. Had an issue with an accessory missing on delivery but he got that taken care of right away and even dropped it at my house. Now have a car from each Lauria dealership and I love them both.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and great all round team at this dealership...
Very friendly and great all round team at this dealership always felt comfortable going in. I definitely will always use these guys on my future vehicle purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauria Hyundai is a amazing dealership they go above and...
Lauria Hyundai is a amazing dealership they go above and beyond in the service department and sales department to make sure you leave there satisfied . Derek Etcher is the best sales representative anywhere he’s professional polite he takes the time to make sure your happy and make the best decision with your new vehicle. That all stems from his honesty, knowledge of the vehicles and over all comfort you feel with him knowing he’s there for you every step of the way in the process. If I could give him a 6 out of 5 I would. To me this dealership is the best in Canada I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have had 2 great experiences at Lauria Hyundai in Port...
I have had 2 great experiences at Lauria Hyundai in Port Hope. I love the Santa Fe! I have bought two there now and after someone hitting my first one, they were the best to deal with on my trade in. There were some issues with the carfax and they helped me navigate it to get it corrected and gave me a great trade in price. I also took my daughter there to purchase her car from Derek. Gave her a great rate and price. I am always happy to send people to Derek as i found he was great to explain everything and he has done great follow up me. I get help from with a phone call if I have an issue. Prompt service too! The vehicle is amazing and Derek Etcher is the man!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have now bought 3 new vehicles from Derek. His...
We have now bought 3 new vehicles from Derek. His professionalism and warm friendly hospitality makes it such a great and easy experience when purchasing from him. His knowledge about every single different vehicle is unparalleled! I would recommend Derek to anyone and everyone. Thanks again Derek!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derek Etcher was my first encounter with a car salesman....
Derek Etcher was my first encounter with a car salesman. Buying a car from Lauria Hyundai was a fantastic experience. Derek was able to work around my schedule and help get me into a car very smoothly. If your looking for a new or used car I highly recommend him. You will most likely leave with a vehicle that best suits you- as well as knowledge about the vehicle. Thanks again Derek!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Derek and the team at Lauria Hyundai consistently go...
Derek and the team at Lauria Hyundai consistently go above and beyond with the service they provide to their customers. As a first time “NEW” car buyer Derek made the whole experience top notch. Due to being new to the credit world I had a hard time getting financing until Yvonne stepped in. She knew what I wanted and get me there! If you are in the market I promise you won’t be let down here. I will ONLY deal with Lauria Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derek took his time to find right fit for my family and...
Derek took his time to find right fit for my family and was the best sales guy I’ve ever dealt with no pressure actually listened to my wants and needs and found the right vehicle my wife is so happy with this vehicle she’s over the moon thanks again for the great service you’d be foolish not to go see Derek for you new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car