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Baltimore Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

ust bought a car from Tom at Baltimore Automotive Group. I was leery because I had a very bad experience with the only previous purchase I made with an independent dealer. This was completely different. Tom was available and responsive to me throughout the process and worked a good deal for me. He is also being helpful in assisting with selling my old car. The staff was all very friendly. They obtained all needed information and had paperwork ready to sign upon my arrival after my loan approval, and I was able to drive off in my new vehicle about 15 minutes after arriving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and clean cars

I was looking for a BMW 328i xdrive for about 4 months at a good price and that was in good shape and i found the perfect vehicle at this dealership. I was able to acquire a 2016 BMW 328i xdrive without any difficulty from Baltimore Auto Group as Tom Markides truly is a great salesman. He was very easy to talk to over the phone and was not difficult in negotiating a price that would fit for the both of us. I recommend this car dealership strongly as they truly have highest quality of cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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