Reviews
Ironically it's been about a year since my last horrible
Ironically it's been about a year since my last horrible experience here. Thought i would give then another chance. Again did pre approval online to again have no one reach out. Not only that but stopped by the dealership to be ignored by a older gentleman washing vehicles and a lady who the older gentleman said she knew the owners. No hi no anything. Felt extremely unwelcome. Prices seem high but that's everywhere. Unfortunately I do hold companies that promote themselves as a Christian business to a higher standard because they put that higher standard on themselves. So as last time I will continue to tell people to take their business and money elsewhere. Truly frustrating and sad. There won't be a 3rd time is a charm
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought nice truck but they didn't let me know truck had
Bought nice truck but they didn't let me know truck had electric issues..cost me over $1000 to get fixed after a couple months..now its still got issues they didn't tell me about..now I gotta take it in to get 4×4 fixed again ..not sure how much it s gonna cost me this time..make sure you check the ride carefully when you buy from here...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Know how to sell the car.
Know how to sell the car. But they don't know how to work on the car. With so called warranty. Have brake problems and there mechanic thought it was rattling plastic. They said there so called tech is 105 an hour.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We visited to look at the 2009 Toyota Camry, and it did
We visited to look at the 2009 Toyota Camry, and it did not go as planned. When we test drive the vehicle the check engine light was on and the car was making questionable noises. When we brought the check engine light to the attention of the employees they said they had no idea (even though he’s the one that got in the car to pull the car up for us.) It just seemed sketchy and off, and they also hadn’t gotten inspections done on it yet. They asked me to put 200 down and they would take it for inspections, but it seemed off so i didn’t do it.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello there, We apologize for the experience that you had when taking the 2009 Toyota Camry for the test drive. We're extremely sorry that you had to face such difficulties, and that our staff couldn’t make you feel secure to continue with the purchase. Issues with the quality of our vehicles is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great quality! We would love the opportunity to discuss your experience in more detail. Please contact our Solutions Team. Here at G-Inspired Automall, one of our main focuses is to provide an excellent experience to our customers and if something went wrong, we will take action and see what we can do to turn it around. Thank you so much for your feedback and time! GIA Customer Solutions Team Voice & Text: (309) 713-1020 Fax: (309) 713-1086 Email: info@ginspiredautomall.com
G-Inspired had an excellent selection of vehicles.
G-Inspired had an excellent selection of vehicles. Ola and his staff were efficient and had great advice within the purchasing process. We have referred others to G-Inspired. In the future, we would return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ola’s a great guy. Very friendly and very helpful. He...
Ola’s a great guy. Very friendly and very helpful. He helped me personally find the right car . It was a great 👍 deal and I will certainly return there when I am ready for another car . He is definitely the best place to go for a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Olakunle was very helpful, very friendly and very...
Olakunle was very helpful, very friendly and very responsive and accommodating. So pleased with our experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Salesman brought the car around that I was to test drive,...
Salesman brought the car around that I was to test drive, had the drivers door open for me to get in, walked me out to the car and then informed me that the car was sold on line. What was the point of all of that?
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Fair pricing, very up front about the cost and the...
Fair pricing, very up front about the cost and the vehicle itself. Carfax is available online and Ola was kind and helpful through the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honest and helpful
I came prepared. Researched car listings. Ola was patient and thorough, and gave me all the numbers up front so I could make an informed decision. It is obvious to me that integrity is the foundation of this dealership. I drove home feeling safe and satisfied. No buyers remorse. Highly recommend G-Inspired. Sincerely. Thanks Ola!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase