Reviews
Had oil change and another car maintenance item done.
Had oil change and another car maintenance item done. Excellent service a short wait to get work done
Had oil change and another car maintenance item done.
Had oil change and another car maintenance item done. Excellent service a short wait to get work done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was excellent.
Service was excellent. They went over everything- what inspection found, what needed immediate attention and what was suggested but optional at this time. All my questions were answered directly and in language I could understand. I recommend this dealership wholeheartedly.
Service was excellent.
Service was excellent. They went over everything- what inspection found, what needed immediate attention and what was suggested but optional at this time. All my questions were answered directly and in language I could understand. I recommend this dealership wholeheartedly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our buying experience was great!
Our buying experience was great! From our initial phone contact with Jorge Rivera, who went out of his way to provide complete information, answering all of our questions & sending us a walk around video of the vehicle, with our visit to the location every staff personnel we encountered were professional, courteous, no pressure & a pleasant buying experience! Highly recommend!
Our buying experience was great!
Our buying experience was great! From our initial phone contact with Jorge Rivera, who went out of his way to provide complete information, answering all of our questions & sending us a walk around video of the vehicle, with our visit to the location every staff personnel we encountered were professional, courteous, no pressure & a pleasant buying experience! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pam, we are so grateful for your kind words! It's fantastic to hear that Jorge and the rest of our team went above and beyond to assist you. Thank you for recommending Ourisman Honda of Tysons Corner! Enjoy your new vehicle!
It was my first time taking my vehicle for service.
It was my first time taking my vehicle for service. Everyone was pleasant and answered my questions to my satisfaction.
It was my first time taking my vehicle for service.
It was my first time taking my vehicle for service. Everyone was pleasant and answered my questions to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Colleen, thank you for sharing your experience! We are happy to hear our teamwork left a great impression. See you next time! -The Ourisman Honda of Tysons Corner Team
Very disappointed with my recent service.
Very disappointed with my recent service. I had to ask three times what would be done for the 12,000-mile service, and no one asked if I’d be waiting or dropping off. That mistake cost me $39 for an Uber. On top of that, I was charged an extra 3% fee, and past service advice might have contradicted my SUV’s manual. I’ll be taking my business to another Honda dealership.
Very disappointed with my recent service.
Very disappointed with my recent service. I had to ask three times what would be done for the 12,000-mile service, and no one asked if I’d be waiting or dropping off. That mistake cost me $39 for an Uber. On top of that, I was charged an extra 3% fee, and past service advice might have contradicted my SUV’s manual. I’ll be taking my business to another Honda dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ricardo, I'm sorry to hear about your experience and the inconvenience it caused. We strive for clear communication and transparency with our services, so it's concerning to know we fell short here. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Ryan Parton - Service Director - ryan.parton@ourisman.com
The appointment went smoothly.
The appointment went smoothly. Victor was the person that helped me throughout the whole process. He answered and explained all the questions I had about the maintenance of the car very well and made the experience very easy.
The appointment went smoothly.
The appointment went smoothly. Victor was the person that helped me throughout the whole process. He answered and explained all the questions I had about the maintenance of the car very well and made the experience very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elmer, we're happy to hear Victor made your car maintenance experience smooth and informative. Thank you for choosing Ourisman Honda of Tysons Corner and for sharing your feedback!
For my first time at this dealer, everything went very
For my first time at this dealer, everything went very smoothly. And very professional . I
For my first time at this dealer, everything went very
For my first time at this dealer, everything went very smoothly. And very professional . I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aydee, thank you for choosing us! We'll see you next time. Safe travels! - The Ourisman Honda of Tysons Corner Team
Team was amazing.
Team was amazing. I brought my car in for a recall issue and they did a full review of the vehicle to make sure other issues were identified. Their pricing was surprisingly competitive. Customer service was to of this line. Will certainly consider them in future.
Team was amazing.
Team was amazing. I brought my car in for a recall issue and they did a full review of the vehicle to make sure other issues were identified. Their pricing was surprisingly competitive. Customer service was to of this line. Will certainly consider them in future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, thank you for sharing your experience with our team! Ourisman Honda of Tysons Corner Service Center is happy to help with all your vehicle needs.
I have been a customer of this dealership for almost 20
I have been a customer of this dealership for almost 20 years. My last service, as always, was excellent. Mr. Escobar was professional, clear and on time. They did an excellent job of checking my car, making appropriate recommendations, and doing the necessary repairs in a timely fashion.
I have been a customer of this dealership for almost 20
I have been a customer of this dealership for almost 20 years. My last service, as always, was excellent. Mr. Escobar was professional, clear and on time. They did an excellent job of checking my car, making appropriate recommendations, and doing the necessary repairs in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pirooz, we truly value your loyalty and trust in our team! We're so grateful for your kind words and hoping to serve you for another 20 years! Thank you for your business and for choosing Ourisman Honda of Tysons Corner!
Everyone at the dealership was courteous and helpful.
Everyone at the dealership was courteous and helpful. JP was very polite, responsive, straightforward, and easy to work with.
Everyone at the dealership was courteous and helpful.
Everyone at the dealership was courteous and helpful. JP was very polite, responsive, straightforward, and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with JP and our team! We hope to see you again at Ourisman Honda of Tysons Corner! Safe travels!