Elite Pre-Owned Auto

Close to get to, good hours, if you need gas, it's located behind a gas station.

I purchased a 2009 Jeep Patriot, May 9th, 2022, The owner, Eddie Cloughtman & partner Mikey D both knowingly sold me the Jeep with it having a fully rotted front frame & muffler and never told me. The vehicle was never gone through by there mechanic, as I was assured it would be by Eddie the owner of the dealership. I've had several numeriois & serious issues with this car from day 1. Ive been yelled at, screamed at, sworn at, mocked, made fun & hung up on. EDDIE offered to fix the Jeep, never did then EDDIE offered to sell it for me, never did he's had it for over 4 months & won't give me any info I'm afraid to go near him or the "dealership" everything is a lie & scam the pictures of the front of his place isn't even his place It's in a strip joint parking lot in the back of a gas station the "office" is dirty & looks like it's a basement in the garage. He accused me of putting 30k on it when after I actually got to drive it after 3 months I had to take it off thy road. EDDIE & the Mike D guy totally ignored every request for my $7400 back starting 3 days after EDDIE dropped it off at my house, yelling to call & remind him the next week cos he'll forget that "This thing needs to get into my shop, brakes are gone, don't drive it"! The real reviews so many other people have gone through the same as I have. I don't understand how he's allowed to be in business! I think people are afraid to deal with him! I am!! I'm going to lose my home of 30+ years because I can't work with not having any transportation and EDDIE knows that!

Mikey D and Ashley at Elite Preowned auto really make the process simple. If you have a budget and need a reliable vehicle, they can make it happen. Thier knowledge of vehicles and ability to get financing options is great. When other finance offices turn you away because of credit issues they are able to help without judgement. If you need to find a safe vehicle that fits your budget, I recommend Elite Preowned auto in Peabody. Specifically ask for Mikey D or Ashley they will treat you like family.

If at first a Lie Works, Lie Lie again. I tell Mike that Im an hour away and wanted to see F-150 He's like you need to come and look, I get there and they cant find it go figure. He then. tells me about an employees truck that they have and we come to an agreement on. I tell him, it sounds like there is an exhaust leak? He says oh no we go through these vehicles from Top to bottom. "Not" After purchasing the owner tries and pass of the sale as an As Is Sale which is not true nor was it in the paperwork because they cant sell it as is. Then when I have the truck looked at locally the exhaust was needing replacement from Catalytic converter back, the muffler had a hole in it and pipes were broken. I figured I would try and avoid driving all the way back and said I would pay for half of the repair at $550, mike said the owner needed approve and I had to chase them down. The repair work was a week later so there was plenty of time to resolve. I said I would go there to have them repair if necessary . Then the owner says oh' that car was sold as is? lol. Then after arguing I agreed he only needed to pay $200 and I would cover the rest. Now he had plenty of time to call payment in to repair shop but he did not and then told me he lost his debit card. 2 days later same excuse. Now its the day of the repair and still no payment. Finally the repair was done and I paid. He said again how sorry he was (NOT) and would mail me a check that day guaranteed from Andover to an address in state at my house. Did not happen. If substance of words does not matter to you these are your people. $200 I warned him I would leave reviews and that it would not be worth $200 and obviously he did not care. This the substance of my words is spot on. Maybe once in a while if they sell a car that doesn't reveal any issues and they get lucky, som one may be able to sing their praises. Stay Clear of Them, you have been warned!

I wish I read the reviews here! This was one of the worst experiences I've had in a while. Ed and Mike seemed so nice. Gave my son a 30 day warranty with used LEMON they sold him. It didn't pass inspection. They kept it for over 3 WEEKS to fix the manifold. Then complained at how much it cost to fix. The DAY we got it back we told him the engine light was on. They delayed in having it looked at. The mechanic said it was a spark plug, the engine blew the next day. They said they'd replace the engine(definitely not a worthwhile job) then changed their minds and said they'd replace the car. They didn't do either. They offered a $1500 car to replace the $5400 they charged for the first LEMON. I was advised by multiple mechanics not to accept it. Regarding the first car, Ed the owner , said " WE SHOULD HAVE NEVER SOLD HIM THAT PIECE OF xxxx". He said he'd give us the money back. He called me today YELLING and SCREAMING. Trying to intimidate my poor young son. He said he doesn't have the money and if I don't take down the reviews we're not getting the money. Talk about a low life shady snake oil salesman!

If you want to buy a "throughly inspected' car with 30 days guarantee and have the engine blow up in 40 days- go right ahead. They will laugh at you, say the car is out of guarantee and that xxxx happens. Look at my panel. Nobody should have a panel like this after 40 days. Also, nobody should have to pay 3k to fix a car they just got. Totally scam ish. Do not recommend. If you are a single woman do yourself a favor and go elsewhere.

I read the reviews of multiple used car dealers prior to my purchase here, thinking I had done my homework. The Google reviews seemed to be the best compared to most. Please don’t let these reviews fool you as they had myself! Read my story below. I’m currently processing complaints with the BBB and Attorney General. My husband and I purchase a used vehicle from this dealer. Shortly after our purchase we found out the vehicle was never put through a used car check inspection prior to delivery. We paid a third party shop ourselves to inspect the vehicle, only to find out the truck had unsafe breaks, a leaking tire, an evap leak code triggering a check engine light and never even had an oil change. Knowing now that this dealer sold me a vehicle with unsafe breaks while my child was present, knowing he’d be in the vehicle, I was extremely upset! I contacted the owner who first acted as if he had no idea who I was, only to get into a heated argument where he was screaming at me, telling me had had to do nothing and ended with him calling me a xxxxx. Minutes after our call ended he called me back to apologize. He had arranged to provide a loaner car and have the car serviced/repaired. He assured me he would bring it to a different mechanic since this one had not done as they said and check the vehicle, after I voiced my concern with it going back there. Since we were aware of the shop which supposedly serviced the vehicle originally, as we had went there to test drive the vehicle prior to the purchase, I went by only to find he had lied and took the truck back there anyways. The rear breaks were replaced and the oil was changed. He told me he took a gas cap off another used truck on the lot and applied it to our truck, hoping this would take care of the check engine light. Upset because I was requesting such documentation, he agreed to write me a letter stating he would do all further necessary needed repairs to fix the check engine light issue. The light came on three more times. He provided loaner vehicles each time which was helpful however this was an issue he was to take care of. The first time he bought a new gas cap saying this should hopefully solve the issue as the other one provided to fix the very first sign of the light, was used. We now had a rejection sticker on the vehicle due to the light. The second time he provided an invoice of repairs to fix an evap leak code supposedly causing the check engine light. The third time, he took the vehicle, cleared the code and had an inspection sticker put on himself and gave the vehicle back, stating we were all set. I had already paid a shop for the rejection sticker and was within the 60 days to get a sticker at no additional cost, once repaired. I didn’t want a sticker through a cleared code. I didn’t want to be told I was all set by clearing a code. I wanted the original issue of the check engine light repaired as I was assured it would be. How many times do I go back only to be mislead and pushed away with temporary “repairs” of clearing a light which has since been back on? I’m beside myself that this is the service provided to a family looking for a reliable, safe vehicle for daily use getting to and from work and taking care of our child. I don’t think I’m asking for too much! The 3rd time back after the initial complaint our airbag light came on too which he also just had cleared and is back on as well!

I can not say enough great things about the owner Eddie! He went above and beyond to make sure I was happy. There were a few incidents that happened but he made sure to go out of his way to get me an amazing deal and that I’m a satisfied customer. He worked with me and kept me updated on the entire buying/trade process the whole way. Even stayed late on a Friday night!!! He cares about his customers and I know I will continue to go there for any car purchases in the future!!!! Anyone I know looking to buy a car I will always recommend they go see him! It’s the little things that count especially when your buying a vehicle and he will help you from beginning to end!!!!