Larry H. Miller Ford Mesa

Had a door latch on my car that needed fixing. Mel was very helpful and efficient. He got a me a free uber ride home and back and I really appreciated that!

Every one was extremely friendly and helpful even though they were very busy. They got back to me with answers quickly, I'm happy with my service.

Service department is rude. Waited and waited for someone to give me statice on car.

Timely , efficient, and pleasant. Great customer service, clean waiting area and a job well done!!

They did everything they could to trouble shoot the issue I was having with my air conditioning unit. The service advisor was very prompt with informing me of the vehicle progress.

Mel did an awesome job taking care of my warranty problem I had. Kept me up to date the whole time and truck was done when Mel said it would be. Thank you for a great service experience.

Service was done in a timely manner as explained on the scheduled day and time.

I had a fantastic experience working with Mel! From start to finish, Mel was incredibly helpful, compassionate, and professional. They took the time to truly understand my needs and made the entire process smooth and stress-free. What stood out most was how consistent and clear Mel was with communication—keeping me updated every step of the way and always making sure I felt supported. Mel went above and beyond to ensure I had a positive experience, and their genuine care really showed. If you’re looking for someone trustworthy and attentive at the dealership, I highly recommend working with Mel!

The intake line moved quickly and I was informed of everything that was happening with my service all promised and completed

They had my car for two days but didn't have the tech time to diagnose the problem with the A/C only blowing cold to the driver side. I also wanted them to check the battery but they didn't have time to do that either. I needed my car this weekend so I came and got it. Nothing was fixed. I scheduled again for next week hoping they will have time to diagnose and fix the A/C. It is 108 degrees here in AZ. You would think they would have more A/C techs! I tried to get a hold of the rep texting him but he took over an hour to respond.