Reviews
Always great service from the dealership. Reid does an...
Always great service from the dealership. Reid does an outstanding job as I am sure all the service advisors do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill.hayes, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Alex E Miller literally loves him would give him a...
Alex E Miller literally loves him would give him a million stars he was so helpful throughout the entire process we loves him so much! Yay!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Haywood_mv, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
I like that they aren't as pushy as they were a few years...
I like that they aren't as pushy as they were a few years ago. Now they only really do what you tell them to do. I had a coupon and the person checking me in told me to hang onto it. Then when I received my bill the coupon was not included. I had to wait while they refigured the bill. One customer service rep checked me in but another one checked me out and did not relay the coupon to the person taking over my account. The bill was still higher than it should have been by a few dollars but I decided to just pay it and get out of there. Had to go find an employee to move a car so I could get out because they had blocked me. But all in all, they are so much better than they used to be.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Sis2! If you have any further questions, please give us a call. We're always happy to help!
Great service, got a good deal on my trade, fantastic...
Great service, got a good deal on my trade, fantastic service from Jackie and Donald. I will definitely send any of my friends interested in new or used cars to them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Egallowaystudio, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!
Neil Williams works very hard to make purchasing a...
Neil Williams works very hard to make purchasing a vehicle as smoothly as possible. He does what it takes to work hard for the customer. I recommend him to anyone needing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cathypetty5, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!
Thank you
Unbelievable customer service provided by Brain and...
Unbelievable customer service provided by Brain and Micheal. They stuck to their word and was able to get me in my very first vehicle. I cannot thank you enough for my 2021 Toyota Camry XSE. I will refer you all to my friends and family. Thank you for everything!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jalen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
I like the dealership and I like the service but I just...
I like the dealership and I like the service but I just wish that they were a little bit quicker. The wait is at least two hours. at least.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Senitrasyas, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
Reid, Always provides Excellent Service to me on All of...
Reid, Always provides Excellent Service to me on All of my Toyota Vehicles, Outstanding Service Rep, Very Very Knowledgeable on All Toyota Products hands down, Recommend he be promoted to a Senior Level Service Manager ASAP. Thank You Reid.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments keep us motivated and working hard for all our guests, Cribbrobert17! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!
I love the environment they are so friendly!! They are...
I love the environment they are so friendly!! They are patient and very nice! I love the fact that I wasn’t rushed into buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to read such wonderful comments about your recent experience with us, Ross.tanisha79! Thanks again for your business! Take care!
Brian was very helpful and knowledgeable about my new...
Brian was very helpful and knowledgeable about my new RAV4
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Katieshultes, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!