Skip to main content

Jim Ellis Toyota of McDonough

(8,881 reviews)
Visit Jim Ellis Toyota of McDonough
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 938-9804 (866) 938-9804
Used (877) 569-0052 (877) 569-0052
Service (866) 529-1601 (866) 529-1601

Reviews

(8,881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Toyota of McDonough from DealerRater.

Want to share your experience with this dealership?

Write a review

El señor Carlos Diaz me presto una excelente atencion y

El señor Carlos Diaz me presto una excelente atencion y pude conseguir el carro que yo queria gracias por todo señor carlos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Muchas gracias por compartir tu experiencia. Nos alegra saber que el señor Carlos Diaz te brindó una excelente atención y que pudiste conseguir el carro que querías. Apreciamos que hayas elegido Jim Ellis Toyota de McDonough. ¡Estamos para ayudarte siempre!

Not aggressive.

Not aggressive. Helpful. Honest. Easy. Alexis Williams sold us a 2025 4Runner. We came to window shop but we have been talking about getting a 4Runner for years. My car was getting old. Alexis was low key and easy to work with. She just let us see what we were interested in. She took a car off the showroom and now we're leaving with it. Alexis and everyone else we dealt with were very friendly and I can see why this dealership has such high ratings in Google.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We're thrilled to hear that Alexis Williams made your experience smooth, honest, and pressure-free. It's great to know her helpful approach and genuine care helped you find the perfect 2025 4Runner—even if you were just window shopping! We’ll be sure to share your kind words with Alexis and the rest of the team here at Jim Ellis Toyota of McDonough. Enjoy your new 4Runner, and we’re always here if you need anything!

Amari Holland was exceptional to work with and was very

Amari Holland was exceptional to work with and was very quick and efficient with my time and paperwork Thank you Amari! Look forward to doing business in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We're thrilled to hear that Amari Holland provided you with exceptional service and made the process quick and efficient. We truly appreciate your business and look forward to serving you again in the future.

Dealer response

Thank you for the wonderful review. We're thrilled to hear that Amari Holland provided you with exceptional service and made the process quick and efficient. We truly appreciate your business and look forward to serving you again in the future.

Amari and Syn Harris were kind and helpful.

Amari and Syn Harris were kind and helpful. Will be back to purchase again! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback. We're happy to hear that Amari and Syn Harris were kind and helpful during your visit. We appreciate your support and look forward to helping you with your next purchase at Jim Ellis Toyota of McDonough.

Dealer response

Thank you for the great feedback. We're happy to hear that Amari and Syn Harris were kind and helpful during your visit. We appreciate your support and look forward to helping you with your next purchase at Jim Ellis Toyota of McDonough.

Dani made buying a car easy, without any pressure we will

Dani made buying a car easy, without any pressure we will use him again.Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad Dani made your car-buying experience easy and pressure-free. We appreciate your trust and look forward to assisting you again at Jim Ellis Toyota of McDonough.

Dealer response

Thank you for your feedback! We're glad Dani made your car-buying experience easy and pressure-free. We appreciate your trust and look forward to assisting you again at Jim Ellis Toyota of McDonough.

Dani made buying a car fun and stress free.

Dani made buying a car fun and stress free. He has a wonderful personality that was easy to get along with. We will use him again for our car buying needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so happy to hear that Dani made your car-buying experience fun and stress-free. His friendly personality and dedication to our customers truly make a difference. We look forward to working with you again for your future vehicle needs!

Great service Amari was very helpful and patient will be

Great service Amari was very helpful and patient will be returning in the future highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re happy to hear that Amari was helpful and patient throughout your visit. We look forward to welcoming you back to Jim Ellis Toyota of McDonough in the future. Your recommendation means a lot to us!

Carlos Dias provided optimal customer service and helped

Carlos Dias provided optimal customer service and helped us greatly while purchasing our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We’re thrilled to hear that Carlos Dias provided you with exceptional customer service and made your vehicle purchase a smooth one. We look forward to assisting you again at Jim Ellis Toyota of McDonough!

From our very first meeting, Mr.

From our very first meeting, Mr. Neil greeted me kindly and helped me find a car with the exact options I wanted. He is truly a professional with extensive knowledge about cars, which was incredibly helpful in making my final decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re delighted to hear that Mr. Neil provided you with such professional and knowledgeable service, helping you find the perfect car with all the options you wanted. We appreciate your trust in Jim Ellis Toyota of McDonough and look forward to serving you again!

Carlos was excellent in locating us the perfect Camry and

Carlos was excellent in locating us the perfect Camry and working out an amazing deal, not once, but twice in the last month! I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're thrilled to hear Carlos helped you find the perfect Camry and secure amazing deals—twice! Your happiness means a lot to us at Jim Ellis Toyota of McDonough. Looking forward to assisting you again!