Reviews
Best dealership in Arizona staff and members are the...
Best dealership in Arizona staff and members are the best. Travis is the man if you need any vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We are delighted to hear that Travis was able to help you find the perfect new vehicle! Regards, Courtesy Chrysler Dodge Jeep Ram
Could not be more satisfied with the work done and my...
Could not be more satisfied with the work done and my service sales representative Bill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! Happy to hear you were very satisfied with the work done on your vehicle as well as with your service representative Bill! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
Well, this is the 5th time I've had to purchase a chrome...
Well, this is the 5th time I've had to purchase a chrome piece that goes under the headlight on my Chrysler 300. With tax, 197.00! Ok, so I ask the parts guy, Niko (? spelling), if he could get someone to put it on my car. Now, I'm the kind of person that would slip the person a tip for doing that for me. However, he tells me that it would be 100.00 per hour for the labor....I just want people to know that the service here has gone down the toilet. On another note, the man, Teddy that ordered the part was wonderful and the lady Donna that answered comments on line, was very helpful. I appreciated that very much. No need to call me. I just want people to be aware!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am sorry to see your review and that we left you feeling this way, this is not our intention. I am sorry that you have had product quality issues with the chrome piece on your Chrysler. We are always happy to help obtain a part and have it scheduled to have one of our technicians install the part. It appears Nikko was doing the right thing by quoting the labor rate as our techs are paid by flat rate. If we did something wrong in providing parts and service to you I would like to learn more about this so we can better help our guests. Please feel free to contact me directly at 623-244-3456 or jcorrie@courtesyautomotivegroup.com Best Regards, Jeremy Corrie Customer Relations
We had a great experience with Courtesy dealership. From...
We had a great experience with Courtesy dealership. From beginning to end was a smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! Glad to hear you had a smooth process and great experience here at Courtesy! Looking forward to your next visit! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
Had an issue with mileage reported on website from...
Had an issue with mileage reported on website from Michigan to actual mileage of the vehicle when I got to Arizona. The erroneous mileage was on all the purchase documents and apparently no one verified the actual. Emails sent about this were not answered so I had to go to the dealership to resolve. Not responding was my biggest beef! Erroneous mileage 8604 and actual was just under 15000. Dealership gave me $500 for the difference. I said $1000 would make me happier but settled for the offer. I also canceled maintenance and service contracts as too expensive. I had jet lag and was very tired when signing all the paperwork. Issues were worked out smoothly to everyone's satisfaction and I like the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you Tom for the updated review, we are very happy everything worked out and you are satisfied with the outcome. We look forward to working with you again in the future. Kindly, Courtesy Chrysler, Dodge, Jeep and Ram Superstition Springs.
No appointment in and out under an hour. No hassle,no...
No appointment in and out under an hour. No hassle,no attitude , just good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! Happy to hear you were in and out in no time and experienced good service! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
Dylan is amazing, great worker!! Never have i ever had a...
Dylan is amazing, great worker!! Never have i ever had a great customer experience until today! Truly blessed he was here today to help me out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! Glad to hear Dylan was able to provide the best customer experience for you! Looking forward to your next visit! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
I love the service we get and the staff is so friendly...
I love the service we get and the staff is so friendly and kind! Our #1 dealership for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! Glad you received excellent service and were treated so kindly by our staff! Looking forward to your next visit! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
Great service and very helpful staff, with a very nice...
Great service and very helpful staff, with a very nice selection of cars on the lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! Glad to hear you experienced great service as well as a helpful staff and enjoyed our selection of cars on the lot! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs
Great place & staff
Definitely recommend Francisco at courtesy Jeep ! He made the process so easy in finding the perfect car for me & even if it’s a lengthy process he definitely went above and beyond to make it a good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! Happy to hear Francisco was able to assist you with the purchase of your new vehicle and helped you find the perfect car for you! Pleased he went above and beyond for you and provided you a good experience! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs