Reviews
Car buying is tedious at best and my wife hates it but we
Car buying is tedious at best and my wife hates it but we had as good as experience as we could have working with both our sales lady Johnna and the sales manager Alec. She was patient as we drove 3 variations of the CX 5 and CX 50. Minimal sales pressure was appreciated. Paper work was a tedious as always but efficient. We have bought a lot of cars over the years and this ranks as one of the more pleasant (less aggravating?) experiences.
Car buying is tedious at best and my wife hates it but we
Car buying is tedious at best and my wife hates it but we had as good as experience as we could have working with both our sales lady Johnna and the sales manager Alec. She was patient as we drove 3 variations of the CX 5 and CX 50. Minimal sales pressure was appreciated. Paper work was a tedious as always but efficient. We have bought a lot of cars over the years and this ranks as one of the more pleasant (less aggravating?) experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Johnna and Alec made your car-buying experience pleasant and smooth at Fields Mazda! Thank you for your trust and support. We hope you and your wife enjoy your new vehicle!
Dealership was great the address, the problems and
Dealership was great the address, the problems and resolve the issues in great speed advisor is great and so is the tech that worked on the car would definitely recommend
Dealership was great the address, the problems and
Dealership was great the address, the problems and resolve the issues in great speed advisor is great and so is the tech that worked on the car would definitely recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rick, thank you so much for sharing your feedback! We are very happy to hear that you had a positive experience with our team here at Fields Mazda. We truly appreciate your recommendation and we hope that you have a fantastic day!
First time having service at this dealership.
First time having service at this dealership. Service was performed with no issues. I suggest that the Service Technicians spend less time on videos of what services they have performed and just focus on getting the job done. Let the Service Writer provide the updates to the customer and provide the summary of what services were accomplished. That might shorten the wait time for the customer. The automated service appointment was convenient.
First time having service at this dealership.
First time having service at this dealership. Service was performed with no issues. I suggest that the Service Technicians spend less time on videos of what services they have performed and just focus on getting the job done. Let the Service Writer provide the updates to the customer and provide the summary of what services were accomplished. That might shorten the wait time for the customer. The automated service appointment was convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and for choosing Fields Mazda for your service needs. We appreciate your suggestions about the video updates and will pass them along to our team. See you next time!
I’ve always been very happy with the service department
I’ve always been very happy with the service department at Fields Mazda! Brent was very helpful this time and I appreciated his counsel. Like Arnold says… I’ll be back!!!!
I’ve always been very happy with the service department
I’ve always been very happy with the service department at Fields Mazda! Brent was very helpful this time and I appreciated his counsel. Like Arnold says… I’ll be back!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled you're consistently pleased with our service team and with Brent's assistance specifically. We look forward to serving you again at Fields Mazda!
Very fast and very friendly was in and out in about
Very fast and very friendly was in and out in about thirty minutes excellent customer service.
Very fast and very friendly was in and out in about
Very fast and very friendly was in and out in about thirty minutes excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the review. We look forward to your next visit to Fields Mazda!
Gage was excellent.
Gage was excellent. Very knowledgeable on all aspects. He was extremely helpful and made our buying experience very nice and stress free. Highly recommend Gage as a salesperson.
Gage was excellent.
Gage was excellent. Very knowledgeable on all aspects. He was extremely helpful and made our buying experience very nice and stress free. Highly recommend Gage as a salesperson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that Gage made your experience so seamless and enjoyable. Thank you for choosing Fields Mazda and for the glowing recommendation! Safe travels in your new car.
Routine oil change.
Routine oil change. Zack Merrill was courteous and timely. Outstandingly explained upcoming service issues ahead
Routine oil change.
Routine oil change. Zack Merrill was courteous and timely. Outstandingly explained upcoming service issues ahead
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad Zack provided you with excellent service and clear explanations. Thank you for choosing Fields Mazda and highlighting his professionalism!
I was very frustrated with many things and sent an email
I was very frustrated with many things and sent an email because that's the only way to get a response from them. Brent did call and we were able to solve some of the problems.
I was very frustrated with many things and sent an email
I was very frustrated with many things and sent an email because that's the only way to get a response from them. Brent did call and we were able to solve some of the problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Brent did a fantastic job being on top of the service of
Brent did a fantastic job being on top of the service of my car. He has a great personality and cares genuinely about customer service!
Brent did a fantastic job being on top of the service of
Brent did a fantastic job being on top of the service of my car. He has a great personality and cares genuinely about customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Brent! We’ll be sure to pass along your kind words. See you next time at Fields Mazda!
Excellent service.
Excellent service. Friendly and capable staff. (Brent is great.) Reasonable price. What’s not to like? Very satisfied.
Excellent service.
Excellent service. Friendly and capable staff. (Brent is great.) Reasonable price. What’s not to like? Very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this glowing review and for your business! We appreciate you highlighting Brent and the team and look forward to seeing you again at Fields Mazda.