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Fields Mazda of Asheville

(663 reviews)
Visit Fields Mazda of Asheville
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Mazda of Asheville from DealerRater.

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Everyone was helpful and really nice to deal with,

Everyone was helpful and really nice to deal with, friendly, welcoming with whole process of leasing a vehicle

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robgaudreau, we're delighted to hear that our team at Fields Mazda made your leasing experience friendly and welcoming. Thank you for the kind words!

Everyone was very nice and courteous.

Everyone was very nice and courteous. My car was fixed and seems fine now. Love the service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear from you. Thank you for the great review of Fields Mazda!

Quick and efficient service.

Quick and efficient service. Zachary was professional and gave me a detailed review of how my car is doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Charles, we're delighted to hear that Zachary provided you with quick and efficient service at Fields Mazda. Thanks for sharing your experience!

I recently purchased a 2025 Mazda CX-5 from Fields Mazda

I recently purchased a 2025 Mazda CX-5 from Fields Mazda and love my new car! It has the same great handling I enjoyed with my 2015 CX-5 and lots of improved driver features that Mazda has added over the past ten years. I traded in my old CX-5 and had hoped to drive home with the new CX-5 I had just test driven and purchased. The car needed final preparation from the dealership before it was ready to be picked up though, so the Sales Manager offered me the use of a loaner car at no charge and other compensation for the delay, which I appreciated. I received excellent service from everyone at Fields Mazda, especially: • Nathanael, the Sales Consultant who oversaw the purchase of my new CX-5 and twice went to my old CX-5 on the lot to retrieve items I forgot, and • Brittney, the Sales Consultant who managed everything when I went back to the dealership to pick up the new car on Nathanael’s day off and did an excellent job explaining everything I needed to know about the car! Hugh McCollum Asheville, NC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hugh, we're delighted to hear you had such a positive experience with Nathanael and Brittney at Fields Mazda! It's great that they went above and beyond to ensure your satisfaction. Enjoy all the new features of your 2025 Mazda CX-5!

The salesperson, Tyler Donfrio, was top-notch and John

The salesperson, Tyler Donfrio, was top-notch and John was great at explaining the various warranties. Bought my Miata the day I walked in. Very highly recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Tyler and John provided top-notch service during your visit at Fields Mazda. Enjoy your new Miata, and we appreciate the recommendation!

Friendly, knowledgeable staff.

Friendly, knowledgeable staff. Excellent service on our 2019.CX5. I like the Mazda smaller showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Fields Mazda. We are glad to hear that our team provided friendly service for our 2019 CX5.

So friendly.

So friendly. Very knowledgeable!! The whole team worked together to make my experience awesome! Brittany was as excited as I was about my new car! Love them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brittany and the Fields Mazda team made your car-buying experience so enjoyable! Thank you for sharing this wonderful feedback, and we hope you're loving your new ride!

My experience with Fields Mazda was excellent from my

My experience with Fields Mazda was excellent from my first meeting with Gage, my salesperson, to leaving the dealership with my new car. I did have contact with several employees who were all friendly and helpful. If you need a new or used vehicle, I would highly recommend this dealership and ask for Gage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Gage and the team at Fields Mazda provided you with an excellent experience! Thank you for recommending us, and we hope you're enjoying your new car. If there's anything else we can do for you, just let us know!

Excellent service from everyone there from salesman

Excellent service from everyone there from salesman Nathanial to the finance girl very professional no high pressure sales I like that!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Nathanial and the rest of our Fields Mazda team provided you with excellent service! It's great to know you appreciated the professional, no-pressure approach. Thanks for choosing us!

The woman who schedules appointments and loaner cars is

The woman who schedules appointments and loaner cars is rude and unprofessional. Have yet to have a pleasant phone experience there

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.