Reviews
Do not use them for out of town purchases!
Do not use them for out of town purchases!!!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work with. Took two months to finalize a deal and get the truck released to the transporter. Sales manager was NOT good about returning calls or texts, I can only assume that since I wasn’t in person then I wasn’t important enough. The kicker was they didn’t disclose that the truck with a blown transmission. Something I would have known if I had been an in-person shopper because it was obvious within the first mile driving the vehicle for the first time. They really pulled a fast one on this buyer and then all they had to say was “did you buy our ext warranty?”
Do not use them for out of town purchases!
Do not use them for out of town purchases!!!! If you can’t physically go to the dealership then don’t buy from this dealership - find another place - take my advice they are terrible to work with. Took two months to finalize a deal and get the truck released to the transporter. Sales manager was NOT good about returning calls or texts, I can only assume that since I wasn’t in person then I wasn’t important enough. The kicker was they didn’t disclose that the truck with a blown transmission. Something I would have known if I had been an in-person shopper because it was obvious within the first mile driving the vehicle for the first time. They really pulled a fast one on this buyer and then all they had to say was “did you buy our ext warranty?”
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great customer and expedited services.
Great customer and expedited services. The service representative was very attentive and provided constant service updates.
Great customer and expedited services.
Great customer and expedited services. The service representative was very attentive and provided constant service updates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, didn’t waste time or gimmicks
Excellent customer service, didn’t waste time or gimmicks worked out the numbers and finalized the deal. They promised some accessories and mailed them to me directly as promised . I drove 150 miles to purchase the truck I’d do it again.
Excellent customer service, didn’t waste time or gimmicks
Excellent customer service, didn’t waste time or gimmicks worked out the numbers and finalized the deal. They promised some accessories and mailed them to me directly as promised . I drove 150 miles to purchase the truck I’d do it again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Il buy a car supouse to be certified cince i get it i was
Il buy a car supouse to be certified cince i get it i was having troubles with electric and transmission and still have the same issues so i change to another dealer to see if they can fix my problem
Il buy a car supouse to be certified cince i get it i was
Il buy a car supouse to be certified cince i get it i was having troubles with electric and transmission and still have the same issues so i change to another dealer to see if they can fix my problem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (305) 238-9211 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
The best’ Amalia over the top salespeeso knowledge
The best’ Amalia over the top salespeeso knowledge patience profesional understanding and caring to our senior needs no matter how many “change of mind” happened. Under estimated her extensive and ability to explain thoroughly the function and assets of not only the Bronco but of the other brands we looked at. We walked out very satisfied and happy with our new Big Bend. thank you Amalia!!
The best’ Amalia over the top salespeeso knowledge
The best’ Amalia over the top salespeeso knowledge patience profesional understanding and caring to our senior needs no matter how many “change of mind” happened. Under estimated her extensive and ability to explain thoroughly the function and assets of not only the Bronco but of the other brands we looked at. We walked out very satisfied and happy with our new Big Bend. thank you Amalia!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Very pleasant atmosphere Sales person was extremely
Very pleasant atmosphere Sales person was extremely helpful in working with the budget I had in mind
Very pleasant atmosphere Sales person was extremely
Very pleasant atmosphere Sales person was extremely helpful in working with the budget I had in mind
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Everyone is very attentive and knowledgeable of the
Everyone is very attentive and knowledgeable of the problems, service is always very good!! And they do the work as quickly as they can.. always acceptable..
Everyone is very attentive and knowledgeable of the
Everyone is very attentive and knowledgeable of the problems, service is always very good!! And they do the work as quickly as they can.. always acceptable..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had warranty Service done on my Raptor and the service
Had warranty Service done on my Raptor and the service department was very attentive to my needs.
Had warranty Service done on my Raptor and the service
Had warranty Service done on my Raptor and the service department was very attentive to my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
I have bought many cars from this dealership.
I have bought many cars from this dealership. I have been calling to get a copy of my finance papers. I really need this and cant seem to get anyone to help
I have bought many cars from this dealership.
I have bought many cars from this dealership. I have been calling to get a copy of my finance papers. I really need this and cant seem to get anyone to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They fix the problem but when you pick up car it ends up
They fix the problem but when you pick up car it ends up having a different issue.
They fix the problem but when you pick up car it ends up
They fix the problem but when you pick up car it ends up having a different issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car