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Mullinax Ford of Vero Beach

(228 reviews)
Visit Mullinax Ford of Vero Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm Closed
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (855) 292-6652 (855) 292-6652
Used (877) 634-2177 (877) 634-2177
Service (877) 715-8539 (877) 715-8539

Reviews

(228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Vero Beach from DealerRater.

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Everything was great except you were supposed to have...

Everything was great except you were supposed to have bedliner installed, loose weatherstrips replaced, and deactivate the auto-stop, none of this was done dissapointing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

Consumer response

Tennyson was great. I think you misunderstood my response with the survey. I would not buy a car anywhere but Mullinaxof Vero Beach, and we have purchased 2 vehicles from Tennyson, he has been great both times. You have great crew. I give Tennyson a perfect 5 stars. Im not a computor geek so I may have misunderstood the survey.

Consumer response

Quality of work should be 5 stars too, I must have missed that

Sheena really worked with me to get me the best Best deal...

Sheena really worked with me to get me the best Best deal for my trade in the best deal for the car I wanted and made me feel comfortable with my payments as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dominique. Thanks for the five-star rating. We are happy we could make your experience a positive one! We'll let Sheena know that you enjoyed working with her. Congrats on the new vehicle! Safe travels.

Loved the prices so we bought a second vehicle

Fantastic experience from start to finish. Bill B was a real pleasure to deal with. We appreciated the up front prices and fair trades so much that we bought a second vehicle from Mullinax only two days later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paul, we're glad you had such a wonderful experience with us! If there is anything else we can do to assist you, please let us know! Take care!

Took my truck in for a minor problem and Chris Heffer in...

Took my truck in for a minor problem and Chris Heffer in service took care of it promptly and professionally. Great to have it taken care of …no stress! Promises made Promises kept!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Mullinax Ford of Vero Beach!

The employees at Mullinax are so helpful. Big thanks to...

The employees at Mullinax are so helpful. Big thanks to CJ ! He was very kind, understanding, and knowledgeable. I feel very comfortable getting my vehicle serviced at Mullinax, and I will definitely be using them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mullinax Ford of Vero Beach. At Mullinax Ford of Vero Beach, we value our customers and we look forward to seeing you on your next visit. Take care!

Dennis and the rest of the service team at Mullinax Ford...

Dennis and the rest of the service team at Mullinax Ford are the best! They are all very considerate of your issues and time. They have always treated us like family and I can’t imagine going anywhere else for vehicle maintenance. I feel the service team has a great deal to do with the customer possibly returning to the dealership when the time comes to shop for a new vehicle and these guys nailed it!! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I have been with Mullinax Ford since buying my New Ford...

I have been with Mullinax Ford since buying my New Ford in 2019 and have never taken it to anyone else. I love this Vero Dealership and the people that I meet. Always helpful and very friendly. Today I had made an appointment to get my 40,000 mile check-up and Leah Sewell was more than helpful. Thank you for all your service and for treating me like family. See you next time Margaret Avilea Willis PS My husband Terry also deals with you he owns 2018 Ford Pickup

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Maggi. Thanks for this great recommendation and the five-star ratings! We appreciate our repeat customers! We'll let Leah know that you mentioned her and will also pass along your wonderful comments to the service team. We look forward to seeing you and your husband again in the future. Safe travels!

Great great people to work with. Was not pushed into...

Great great people to work with. Was not pushed into something I didn't want. I would recommend them to anyone. The sale was simple and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tony, thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for your business! Take care!

Great people to deal with and none of the usual issues...

Great people to deal with and none of the usual issues found at dealers. They stood by everything they said they would do and treated us well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Superior customer service in all aspects! Thanks to the...

Superior customer service in all aspects! Thanks to the entire team for making buying my daughters car as easy as possible, we truly appreciate the detail and customer service from start to finish. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.