Reviews
Bought a 2006 Ford Ranger 2 weeks ago and the exhaust
Bought a 2006 Ford Ranger 2 weeks ago and the exhaust came apart. No safety inspection done. Thanks for taking $6000 from my 16 year olds first car.
Bought a 2006 Ford Ranger 2 weeks ago and the exhaust
Bought a 2006 Ford Ranger 2 weeks ago and the exhaust came apart. No safety inspection done. Thanks for taking $6000 from my 16 year olds first car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I wish I had read the reviews before doing business with
I wish I had read the reviews before doing business with this place.Theu make promises they don’t keep,they don’t respond to your calls and texts,your titles never come and the biggest thing they write checks that their bank won’t cash! Take your money elsewhere
I wish I had read the reviews before doing business with
I wish I had read the reviews before doing business with this place.Theu make promises they don’t keep,they don’t respond to your calls and texts,your titles never come and the biggest thing they write checks that their bank won’t cash! Take your money elsewhere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyers Beware!!!
If I could give zero stars, I would. Jordan Shallow had one simple task: to submit the title to the DMV. Unfortunately, his incompetence has landed us in court. Jordan Shallow has consistently deceived us with false assurances regarding the title submission to the DMV. This has persisted for nearly a full year. - Before making a purchase from this establishment, I highly recommend conducting thorough research.
Buyers Beware!!!
If I could give zero stars, I would. Jordan Shallow had one simple task: to submit the title to the DMV. Unfortunately, his incompetence has landed us in court. Jordan Shallow has consistently deceived us with false assurances regarding the title submission to the DMV. This has persisted for nearly a full year. - Before making a purchase from this establishment, I highly recommend conducting thorough research.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
TERRIBLE
This is the most disorganized and faulty dealership I’ve ever been to in my life. I bought a used 2014 Ford Escape from here and before I could even leave the parking lot with my new car, the ABS light turned on and I couldn’t drive. We were at the “dealership” for a total of 11 hours and they kept having to leave and come back because the dealership is divided into 3 buildings down the road from each other. Since I’ve had my car for almost 2 months now, it’s been in the shop 4 times, i’ve put over $1,000 into it, and now the turbos have gone and that costs $2,500 alone to fix. Warranties are a joke here too because they’ll tell you you have one, then change their minds on the spot. Also, the prices are not definite and they fluctuate with whatever feels right to them. Don’t recommend coming here and don’t let them try to talk you into anything because it’s all xxxxxxxx.
TERRIBLE
This is the most disorganized and faulty dealership I’ve ever been to in my life. I bought a used 2014 Ford Escape from here and before I could even leave the parking lot with my new car, the ABS light turned on and I couldn’t drive. We were at the “dealership” for a total of 11 hours and they kept having to leave and come back because the dealership is divided into 3 buildings down the road from each other. Since I’ve had my car for almost 2 months now, it’s been in the shop 4 times, i’ve put over $1,000 into it, and now the turbos have gone and that costs $2,500 alone to fix. Warranties are a joke here too because they’ll tell you you have one, then change their minds on the spot. Also, the prices are not definite and they fluctuate with whatever feels right to them. Don’t recommend coming here and don’t let them try to talk you into anything because it’s all xxxxxxxx.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't do it!
This place is awful. They're hard to reach, they don't return calls or messages, they're rude and their customer service is terrible. If you're going to make the mistake of buying from them, make sure you have a mechanic take a good look first!
Don't do it!
This place is awful. They're hard to reach, they don't return calls or messages, they're rude and their customer service is terrible. If you're going to make the mistake of buying from them, make sure you have a mechanic take a good look first!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
HORRIBLE
Unprofessional. Inconsistent with phone contact. They do the absolute minimum. I was interested in a truck and told them it had to be inspected. That was supposed to take "a day" I gave them five days, called back and Greg Saud he'd be in for a few hours on Sunday. I drove over an hour and the truck wasn't even there and Neither Greg or Richard answered the phone. As I'm writing this I still haven't heard back. As crapoy as it was wasting all my time and gas money(and they pulled my credit only to ignore my business) I believe I dodged a bullet. Shop at your own risk.
HORRIBLE
Unprofessional. Inconsistent with phone contact. They do the absolute minimum. I was interested in a truck and told them it had to be inspected. That was supposed to take "a day" I gave them five days, called back and Greg Saud he'd be in for a few hours on Sunday. I drove over an hour and the truck wasn't even there and Neither Greg or Richard answered the phone. As I'm writing this I still haven't heard back. As crapoy as it was wasting all my time and gas money(and they pulled my credit only to ignore my business) I believe I dodged a bullet. Shop at your own risk.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bad business
Very quick to make a sale. Bought 4 month ago. Mass. sticker good through April. Won't pass inspection. Frame is gone. Put tin metal on and bonds and under coated it very heavily so you could not see the work. Very fast to go through all the paperwork. Take time to read everything.
Bad business
Very quick to make a sale. Bought 4 month ago. Mass. sticker good through April. Won't pass inspection. Frame is gone. Put tin metal on and bonds and under coated it very heavily so you could not see the work. Very fast to go through all the paperwork. Take time to read everything.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyers Beware!!!!!
These guys are liars and thieves. I will update cars.com after litigation. Jordan Shallow nor Chris are to be trusted as I have learned that lesson the hard way. Every negative review is unfortunately spot on with these guys.
Buyers Beware!!!!!
These guys are liars and thieves. I will update cars.com after litigation. Jordan Shallow nor Chris are to be trusted as I have learned that lesson the hard way. Every negative review is unfortunately spot on with these guys.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Do Not Buy Here!!
This is the most dishonest dealer I have ever dealt with. I bought a truck from them with a problem they said they would fix very quickly and deliver the vehicle to me the same day. I received the vehicle two days later at 9:00 at night by trailer. I drove the vehicle for about three miles and it appeared ok. The next morning when I started the problem was back and check engine light /oil pressure lights were on. I have called them over 40 times and talked to the sales manager twice and he said owner would have to call me. I spoke to the owner once and he said he would assume some responsibility and would call me back to let me know what he would cover - no call back. Over the past 6 weeks I have had the vehicle towed to three different vehicle shops and they have all said that the vehicle has severe problems and should never have been sold. To make it operable it needs an engine. Remanned engine and labor $7,000 to $9,000 with warranty. The dealer put on a 60 days inspection sticker, illegal, as well as a NH registration, also illegal on the vehicle dated the day I purchased it. I am now contacting a lawyer and will be contacting NH Motor Vehicle and the NH Attorney General. Definitely “buyer beware”!!
Do Not Buy Here!!
This is the most dishonest dealer I have ever dealt with. I bought a truck from them with a problem they said they would fix very quickly and deliver the vehicle to me the same day. I received the vehicle two days later at 9:00 at night by trailer. I drove the vehicle for about three miles and it appeared ok. The next morning when I started the problem was back and check engine light /oil pressure lights were on. I have called them over 40 times and talked to the sales manager twice and he said owner would have to call me. I spoke to the owner once and he said he would assume some responsibility and would call me back to let me know what he would cover - no call back. Over the past 6 weeks I have had the vehicle towed to three different vehicle shops and they have all said that the vehicle has severe problems and should never have been sold. To make it operable it needs an engine. Remanned engine and labor $7,000 to $9,000 with warranty. The dealer put on a 60 days inspection sticker, illegal, as well as a NH registration, also illegal on the vehicle dated the day I purchased it. I am now contacting a lawyer and will be contacting NH Motor Vehicle and the NH Attorney General. Definitely “buyer beware”!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
RUN AWAY
I SELL TRUX.com is more like I sell Lemons.com Sure the initial contact is great and the descriptions of the cars seem great. Then you buy the vehicle and the check engine light turns on while you drive away ! The first vehicle I bought was a 2008 Jeep Compass ( turns out to be a 2007 ) with the description of no check engine light and ready for a sticker. Check engine light came on 2 miles away. Brought it to my repair shop and not only 1 code but 3 codes also Suspension was completely shot. Needs serious repairs ( over $2,500 Estimated ) of front tie rods and needs a complete new exhaust as somebody welded things halfway into place. My repair people told me they would not even touch this mess and return it ASAP. After weeks of calls and the same response, I’ll get back to you. They did find me another vehicle to swap out ! not the vehicle I wanted the Subaru Outback but a 2005 GMC Envoy. They played a game of oh my boss needs a $1,000 more for the envoy but according the boss he has nothing to do with the vehicles that Richard Sherman ( Manager ) sells and that its entirely up to him. So we settle on $500 and again got 2 miles away before that check engine light came on with 2 more codes. This Envoy was also listed as “ passes inspection “ No No it doesn’t although some work was done to front end it also needed a 4 wheel alignment as the steering wheel was set almost sideways. Brought Envoy to Town fair tire for the ISELL TRUX discount which I paid $41 cash only ( Interesting ) I then brought the Envoy to my guys to have a full look on the codes and also found a front tie rod end that needed to be replaced and that in NO WAY could anyone have done an alignment with that rusted out part and the dangers awaiting. The most aggravating part of this process from the start was I told them I needed a SAFE and Reliable vehicle for my daughter to go back and forth from School out in Keene !! and in no way were either vehicle SAFE or RELIABLE !!! Calls and Texts go unanswered!! This place is a scam, it’s a bait and switch. They buy vehicles from Auction do very little if anything ( FYI They have a reader to check for codes on these check engines but simply just disconnect the battery ) I suggest you stay far away from them. I have been doing reviews for many years on Yelp, google and many travel reviews for trip advisor and 99% are positive Sorry to say I have nothing positive for them. They are based in Plaistow and Hampstead.
RUN AWAY
I SELL TRUX.com is more like I sell Lemons.com Sure the initial contact is great and the descriptions of the cars seem great. Then you buy the vehicle and the check engine light turns on while you drive away ! The first vehicle I bought was a 2008 Jeep Compass ( turns out to be a 2007 ) with the description of no check engine light and ready for a sticker. Check engine light came on 2 miles away. Brought it to my repair shop and not only 1 code but 3 codes also Suspension was completely shot. Needs serious repairs ( over $2,500 Estimated ) of front tie rods and needs a complete new exhaust as somebody welded things halfway into place. My repair people told me they would not even touch this mess and return it ASAP. After weeks of calls and the same response, I’ll get back to you. They did find me another vehicle to swap out ! not the vehicle I wanted the Subaru Outback but a 2005 GMC Envoy. They played a game of oh my boss needs a $1,000 more for the envoy but according the boss he has nothing to do with the vehicles that Richard Sherman ( Manager ) sells and that its entirely up to him. So we settle on $500 and again got 2 miles away before that check engine light came on with 2 more codes. This Envoy was also listed as “ passes inspection “ No No it doesn’t although some work was done to front end it also needed a 4 wheel alignment as the steering wheel was set almost sideways. Brought Envoy to Town fair tire for the ISELL TRUX discount which I paid $41 cash only ( Interesting ) I then brought the Envoy to my guys to have a full look on the codes and also found a front tie rod end that needed to be replaced and that in NO WAY could anyone have done an alignment with that rusted out part and the dangers awaiting. The most aggravating part of this process from the start was I told them I needed a SAFE and Reliable vehicle for my daughter to go back and forth from School out in Keene !! and in no way were either vehicle SAFE or RELIABLE !!! Calls and Texts go unanswered!! This place is a scam, it’s a bait and switch. They buy vehicles from Auction do very little if anything ( FYI They have a reader to check for codes on these check engines but simply just disconnect the battery ) I suggest you stay far away from them. I have been doing reviews for many years on Yelp, google and many travel reviews for trip advisor and 99% are positive Sorry to say I have nothing positive for them. They are based in Plaistow and Hampstead.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase