Maguire Chevrolet of Baldwinsville

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 5, 2019

    Within 2 hrs, I had all the information I needed to make decisions on two vehicles, the staff did all the financials, and I walked out making the appointment... to pick up the vehicles. It was painless, fun and did not take me forever like the previous dealership I bought my Chevys from.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 13, 2019

    5/13/2019 I bought 2014 chevy impala in feb 2019 and paid over 1500. warranty extra to feel confident in used purchase. may 2019 with 4800 miles on car... heater fan goes out, I return the salesman I bought it from says oh don't worry you fine you bought warranty just go to back and they fix you up.The service desk sets up appointment and says well I need you to come in and have it diagnosed then I can go over warranty of car. they call me and say its 411.09 to fix it. I say the warranty I bought? oh that's only powertrain, huh so I go in to see bill and sales rep and service manager and I see they already charged me whether I got it fixed or not 120.00 without ever being told I was going to be charged for estimate if I didn't get work done so I will never buy another car nor will I ever have any service done at this dealer ever again, be careful what service you ask them to do you'll owe them 120 before you start paying for any repairs and without your knowledge till you try to understand the large bill they trying to shove down your throat.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    27 people out of 28 found this review helpful. Did you?