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BMW of Williamsport

(65 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 8:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–8:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Inventory

  • No photo available
    BMW Certified
    2024 BMW X1
    9,847 mi.
    $39,995
  • No photo available
    BMW Certified
    2024 BMW M240
    5,975 mi.
    $54,595
  • No photo available
    BMW Certified
    2022 BMW X5 PHEV
    32,941 mi.
    $50,000

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Reviews

(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Williamsport from DealerRater.

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My wife and I recently purchased a BMW, and we couldn’t

My wife and I recently purchased a BMW, and we couldn’t be happier with both the vehicle and the outstanding experience we had at the dealership. From start to finish, the entire process was seamless, professional, and enjoyable. Tristan, our salesman, was exceptional. He took the time to truly understand what we were looking for, patiently answered all our questions, and made sure we felt comfortable and confident every step of the way. His knowledge of the BMW lineup and his genuine enthusiasm made the experience exciting and stress-free. Marcus, the General Manager, went out of his way to ensure everything exceeded our expectations. It’s clear he leads a team that values customer satisfaction, and we appreciated his personal attention to making sure we were happy with our purchase. Nicholas, the finance manager, made what is often the most stressful part of buying a car feel easy and straightforward. He was transparent, thorough, and worked hard to secure us the best terms possible. We appreciated his professionalism and efficiency. Overall, this was by far the best car-buying experience we’ve ever had. We absolutely love our BMW, and we’re grateful to Tristan, Marcus, and Nicholas for making it so memorable. Highly recommend!

My wife and I recently purchased a BMW, and we couldn’t

My wife and I recently purchased a BMW, and we couldn’t be happier with both the vehicle and the outstanding experience we had at the dealership. From start to finish, the entire process was seamless, professional, and enjoyable. Tristan, our salesman, was exceptional. He took the time to truly understand what we were looking for, patiently answered all our questions, and made sure we felt comfortable and confident every step of the way. His knowledge of the BMW lineup and his genuine enthusiasm made the experience exciting and stress-free. Marcus, the General Manager, went out of his way to ensure everything exceeded our expectations. It’s clear he leads a team that values customer satisfaction, and we appreciated his personal attention to making sure we were happy with our purchase. Nicholas, the finance manager, made what is often the most stressful part of buying a car feel easy and straightforward. He was transparent, thorough, and worked hard to secure us the best terms possible. We appreciated his professionalism and efficiency. Overall, this was by far the best car-buying experience we’ve ever had. We absolutely love our BMW, and we’re grateful to Tristan, Marcus, and Nicholas for making it so memorable. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the thoughtful and detailed review! We're thrilled to hear that Tristan, Marcus, and Nicholas provided such a seamless and exceptional experience from start to finish. It's always our goal to make car buying enjoyable, transparent, and stress-free, and we're so glad we could deliver that for you and your wife. Enjoy every mile in your new BMW, and thank you for your recommendation and trust in our team!

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This is my first BMW - and will not be my last.

This is my first BMW - and will not be my last. Tristan was great and made the experience very easy. I could not recommend more. Thank you!

This is my first BMW - and will not be my last.

This is my first BMW - and will not be my last. Tristan was great and made the experience very easy. I could not recommend more. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're absolutely thrilled to hear that your first BMW experience was such a positive one, and that it won't be your last! It's fantastic to know Tristan made everything so easy for you. We'll be sure to share your kind words with him. Thanks for the high recommendation and for choosing BMW of Williamsport!

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All the staff did a professional job in helping us buy

All the staff did a professional job in helping us buy our first BMW. Excited to take our journey to BMW plant for our driving experience and pick up our new X3. Thanks Miranda, Nick and Jack

All the staff did a professional job in helping us buy

All the staff did a professional job in helping us buy our first BMW. Excited to take our journey to BMW plant for our driving experience and pick up our new X3. Thanks Miranda, Nick and Jack

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to have been a part of your first BMW purchase and are so excited for you to enjoy the driving experience at the BMW plant and pick up your new X3. Congratulations, and a big thanks to Miranda, Nick, and Jack for making it a memorable experience!

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Miranda and Chase made buying our first NEW BMW a great

Miranda and Chase made buying our first NEW BMW a great experience. And I finally got my car with a big bow!

Miranda and Chase made buying our first NEW BMW a great

Miranda and Chase made buying our first NEW BMW a great experience. And I finally got my car with a big bow!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the delay in our response, but we are so happy to hear that Miranda and Chase made your first new BMW buying experience a 5/5! It was such a pleasure to help, and we hope you are loving your new ride! Please do not hesitate to reach out if we can provide you with any further assistance!

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Worst place ever I was sold a cass module under warranty

Worst place ever I was sold a cass module under warranty which they said was covered part failed in there garage and they want me to pay $2000 all over again because now they say the warranty was voided . They ripped me off and now we’re going to court Please don’t go there. Bad business ethics now lawyers and state reps are getting involved . The whole selling part was the warranty I could have bough one online at a specialist dealer but then they told me the warranty wouldn’t count. So I bought warranty and now all of a sudden the warranty don’t apply to me . Floyd Hulsizer sad bmw owner thank bmw of Williamsport PA

Worst place ever I was sold a cass module under warranty

Worst place ever I was sold a cass module under warranty which they said was covered part failed in there garage and they want me to pay $2000 all over again because now they say the warranty was voided . They ripped me off and now we’re going to court Please don’t go there. Bad business ethics now lawyers and state reps are getting involved . The whole selling part was the warranty I could have bough one online at a specialist dealer but then they told me the warranty wouldn’t count. So I bought warranty and now all of a sudden the warranty don’t apply to me . Floyd Hulsizer sad bmw owner thank bmw of Williamsport PA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Floyd, we apologize for your experience with us. Unfortunately, there is no warranty on that part due to outside influence. If you would like to discuss anything further please reach out to our Service Manager at (570) 567-2021.

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The team at BMW of Williamsport was great to deal with.

The team at BMW of Williamsport was great to deal with. Marcus and team worked well together and provided me with a great experience.

The team at BMW of Williamsport was great to deal with.

The team at BMW of Williamsport was great to deal with. Marcus and team worked well together and provided me with a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so excited to hear about your great experience, RD. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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Our first time buying a BMW .

Our first time buying a BMW . We dealt with Miranda and Marcus and they are both very nice people who made the whole buying a new car a good experience.

Our first time buying a BMW .

Our first time buying a BMW . We dealt with Miranda and Marcus and they are both very nice people who made the whole buying a new car a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Sherry! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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The most honest kept their word surpass expectations

The most honest kept their word surpass expectations folks I’ve ever dealt with. I’ve purchased 25 cars in Pennsylvania and hands down never had better service and integrity than Marcus Klees, Kevin Doud and the whole team. They’re 200 miles from my home and I’m a repay customer. I’ll never shop anywhere else. I know the car game pretty well- these folks make the experience 100x better for any buyer and I’m not easy.

The most honest kept their word surpass expectations

The most honest kept their word surpass expectations folks I’ve ever dealt with. I’ve purchased 25 cars in Pennsylvania and hands down never had better service and integrity than Marcus Klees, Kevin Doud and the whole team. They’re 200 miles from my home and I’m a repay customer. I’ll never shop anywhere else. I know the car game pretty well- these folks make the experience 100x better for any buyer and I’m not easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi MJB, we know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

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Gloria is just the best to deal with, beyond awesome!

Gloria is just the best to deal with, beyond awesome! She is very organized, efficient, and helpful! She is also very knowledgeable about cars and always willing to answer my questions! Leo has been excellent to deal with as well, always helpful and friendly. And I met Kevin yesterday who is the "IT guy". Answered all my questions with eagerness about navigation and more! He is a great addition to the group! Everyone is super friendly, greeting me as I come in and welcoming. I look forward to taking my car in, it's like visiting with friends! This group at BMW Muncy Service Dept is a first class, top notch group of people!

Gloria is just the best to deal with, beyond awesome!

Gloria is just the best to deal with, beyond awesome! She is very organized, efficient, and helpful! She is also very knowledgeable about cars and always willing to answer my questions! Leo has been excellent to deal with as well, always helpful and friendly. And I met Kevin yesterday who is the "IT guy". Answered all my questions with eagerness about navigation and more! He is a great addition to the group! Everyone is super friendly, greeting me as I come in and welcoming. I look forward to taking my car in, it's like visiting with friends! This group at BMW Muncy Service Dept is a first class, top notch group of people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Gloria was so helpful and patient reloading my Apple I

Gloria was so helpful and patient reloading my Apple I phone to Car play. Car was finished in a timely manner while I waited.

Gloria was so helpful and patient reloading my Apple I

Gloria was so helpful and patient reloading my Apple I phone to Car play. Car was finished in a timely manner while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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