Ciocca Toyota of Williamsport

2.0 out of 5 2.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Ciocca Toyota of Williamsport Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2021

Here at Ciocca Toyota of Williamsport, we strive to make your automotive journey far more than just a transaction. We're passionate about helping you find the car of your dreams, and we aim for nothing less than complete customer satisfaction throughout every step of your buying experience. We're also committed to community involvement so that we can make a positive impact both inside and well beyond our showroom doors.

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As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.0 out of 5 2.0
4 lifetime reviews.
  • 4.0 out of 5
    April 11, 2021

    Purchased 2021 RAV. Salesman, Jade and manager, Haykel were knowledgeable and friendly. Phil in finance very thorough. Overall, good experience. My... husband purchased a Tundra last summer from this dealership - also a good experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great review, DoloresC! We're glad to hear our team could provide you with a great experience. Let us know if we can help wi...th anything else!

  • 2.0 out of 5
    August 20, 2020

    We bought our 2012 Sienna used from Fairfield. It’s had around 55k miles. We were taking the family to DC for a vacation and the van stopped running around... Harrisburg. Luckily we were able to coast to the side of the road. When we called the local Toyota dealer they could t get us in until the following week (this was a Thursday) . We had reservations. A schedule. A vacation. We were able to get the van fixed at the Mienke on Jonestown road by Saturday morning. It set us back around 1500. Well, fast forwards two years later and the fuel pump has once again failed us. We had to get a tow this time. We were about an hour from home. Ciocca had the van for a month and a half. Once they finally were able to diagnose the issue, it was a fuel pump. So I push back, obviously, who wouldn’t? Ciocca tells me to contact Toyota directly. Because it’s not under warranty they are unwilling to do anything. Well, I take that back they are willing to stick it to the consumer. Some things are beyond just a ‘this isn’t under warranty’ it’s just the right thing to do. I have heard all the ‘good things’ about Toyota. Well, my experiences are anything but good.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Ben, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please fe...el free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

  • 1.0 out of 5
    February 10, 2020

    After speaking with online saleswoman Anna Brown , Ana appointment was set up to view the vehicle. I was politely asked by Anna to contact them if I could... not make it as they were going to make sure the truck was ready for me when I came. I arrived after a two hour drive with a blank check in hand to purchase the vehicle. I was told by Anna to ask for Nick Cook who would be waiting for me. Upon arrival, Nick was too busy to even speak to me and sent out another salesman who had know knowledge of the vehicle or me coming to see it. After 20 minutes of the Salesman trying to locate the vehicle he found that it was sold. The hustle of trying to sell me a more expensive vehicle began immediately . Classic bait and switch. No courtesy to call and let me know the vehicle I was coming to buy was sold. The con men hustler salesman must think everyone is so dumb that they just need them in the door to rip them off. This dealership should be ashamed. Absolutely terrible.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2019

    Terrible salesmanship. Has a 10am appt. I walked in after a 2 hour drive and was told car was sold. Was i coaxed up to get me to buy a new car. What a... joke

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    34 people out of 39 found this review helpful. Did you?