Reviews
We drove 5 hrs to this dealership to come look at a Chevy
We drove 5 hrs to this dealership to come look at a Chevy Traverse. Jenny Jo received us with a friendly attitude. At first, we didn’t make a deal due to the trade on value on our vehicle. Jenny suggested we try to sell our vehicle at a place she recommended. And that’s what we did. We came back and got the deal finalized. They were really patient and answered all our questions.
We drove 5 hrs to this dealership to come look at a Chevy
We drove 5 hrs to this dealership to come look at a Chevy Traverse. Jenny Jo received us with a friendly attitude. At first, we didn’t make a deal due to the trade on value on our vehicle. Jenny suggested we try to sell our vehicle at a place she recommended. And that’s what we did. We came back and got the deal finalized. They were really patient and answered all our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service, good communication.
Good service, good communication. Enjoyed working with John and Chase. Got me in and out before I had time to finish my coffee and check my email!
Good service, good communication.
Good service, good communication. Enjoyed working with John and Chase. Got me in and out before I had time to finish my coffee and check my email!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service advisors and low wait times.
Great service advisors and low wait times. Will have my vehicle serviced here again in the future
Great service advisors and low wait times.
Great service advisors and low wait times. Will have my vehicle serviced here again in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Justin Carr and Jenny Jo were Great!
Justin Carr and Jenny Jo were Great! They offered a Wonderful purchasing experience! I highly recommend these folks and this dealership!
Justin Carr and Jenny Jo were Great!
Justin Carr and Jenny Jo were Great! They offered a Wonderful purchasing experience! I highly recommend these folks and this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drove up from central Texas to look at/buy a car.
Drove up from central Texas to look at/buy a car. Great guys, very personable. Great process for buying the car.
Drove up from central Texas to look at/buy a car.
Drove up from central Texas to look at/buy a car. Great guys, very personable. Great process for buying the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katlin Copp is the best the work with.
Katlin Copp is the best the work with. Best car buying experience in 81 years.
Katlin Copp is the best the work with.
Katlin Copp is the best the work with. Best car buying experience in 81 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m an older man who has purchased nearly 2 dozen
I’m an older man who has purchased nearly 2 dozen vehicles 'retail" in my life so far. Several of which were through dealers of many types. We came across Glenn Polk Chevrolet by chance while shopping for a late model used F350. After shopping hard all over the Metroplex, there were 3 trucks that met all our needs. Of course, they all were at different dealerships. In a leap of faith and to make sure that we shopped all of them, we made the long journey LOL out to Sanger Texas. Keep in mind that we live in Southeast Arlington. It’s approximately a 3 hour round trip with traffic. (Arrg) No matter as it turned out, these folks were very straightforward and kept their word throughout our deal without ANY EXTRA xx.. My sales person CYNTHIA was top notch. As well as her manager, who didn’t waste our time. In all, I strongly recommend this dealership and CYNTHIA in particular. It was definitely worth the drive for us."
I’m an older man who has purchased nearly 2 dozen
I’m an older man who has purchased nearly 2 dozen vehicles 'retail" in my life so far. Several of which were through dealers of many types. We came across Glenn Polk Chevrolet by chance while shopping for a late model used F350. After shopping hard all over the Metroplex, there were 3 trucks that met all our needs. Of course, they all were at different dealerships. In a leap of faith and to make sure that we shopped all of them, we made the long journey LOL out to Sanger Texas. Keep in mind that we live in Southeast Arlington. It’s approximately a 3 hour round trip with traffic. (Arrg) No matter as it turned out, these folks were very straightforward and kept their word throughout our deal without ANY EXTRA xx.. My sales person CYNTHIA was top notch. As well as her manager, who didn’t waste our time. In all, I strongly recommend this dealership and CYNTHIA in particular. It was definitely worth the drive for us."
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When I submitted my information I also included the trade
When I submitted my information I also included the trade in information as it was asked. Unfortunately I didn't get any pricing information just a canned "when can you come see the car" email. I'm not driving 2 hours to see a car without some kind of ballpark idea on the total deal's numbers.
When I submitted my information I also included the trade
When I submitted my information I also included the trade in information as it was asked. Unfortunately I didn't get any pricing information just a canned "when can you come see the car" email. I'm not driving 2 hours to see a car without some kind of ballpark idea on the total deal's numbers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Retired Army
Thanks for not making have to deal with an automated operator. Johnny made sure I had a direct line to him. Thanks Johnny and Brett. Shawn, give these guys a pay raise!!!
Retired Army
Thanks for not making have to deal with an automated operator. Johnny made sure I had a direct line to him. Thanks Johnny and Brett. Shawn, give these guys a pay raise!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We do everything we can to avoid "automated"::)) Personal touch is SUPER important the Glenn Polk. Thank you. - Trent Polk
Administrative Assistant
Charlie Pickett helped me find just what I needed - he listened, was very courteous and was not pushy at all - a great car purchase experience for me! Duane in Finance was very helpful too and most courteous!
Administrative Assistant
Charlie Pickett helped me find just what I needed - he listened, was very courteous and was not pushy at all - a great car purchase experience for me! Duane in Finance was very helpful too and most courteous!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love Charlie too:) Thank you for your business. - Trent Polk