Reviews
Write a reviewService Department
My first experience with the Service Dept. was excellent ! Service Dept went above and beyond to make sure that I had transportation for the day, and that I was happy with my car's service. They also detailed my Kia Optima inside and out, back to showroom condition.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review and for choosing Julio Jones Kia! We are glad that our service team delivered you such a wonderful experience and we look forward to working with you again soon, take care!
Julio Jones Kia
Great dealer! Just my 3rd car from them! Chevy really knows his stuff! Great guy!! Julio Jones KIA is the only car dealership that I do business with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this excellent review, Ken! We appreciate you as a valued customer of us here at Julio Jones Kia and we look forward to being here for you for years to come, take care!
Great help!
Everyone was super nice and informative. I didn’t feel cheated, and my nearly 10-year-old Kia is running like new. The guy who set up the repair job (Dylan) was super nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your positive feedback. Our reputation is incredibly important to us so reviews like yours are always the goal. We look forward to working with you again next time, take care!
Great Experience
Salesman did a really good job! If you want a good deal and great buying experience go see Tanner a Julio Jones Kia today he is honest and transparent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for your 5-star review. We are so honored that we earned your business at Julio Jones Kia. Our team always strives to provide top-notch service and it is great to know that this was the case during your visit with us. We hope to see you again soon, take care!
Owner
Very please with the services received. Mr A. Glenn (The Car Doctor) was very helpful in transacting the deal for me making the whole process work favorable at the closing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Samuel, your satisfaction is incredibly important to us so we are so happy to read about your recent positive experience. Thank you for your feedback and if you need anything, feel free to reach out.
Awesome
I bought my car over a year ago. The service is excellent. Great customer service the salesman were knowledgeable and not pushy. Which is good for me don’t like pushy salesman.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kathleen, thank you so much for your kind review. We are glad to know that you had such a positive experience with our team and we look forward to working with you again soon!
My experience
The service was horrible I tried to ask questions I received nothing but attitude the entire time and I was told the person was going through some personal things which is understandable but you don’t bring your problems to work especially when working with customers definitely wouldn’t recommend it
- Customer service 1.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jasmine, I wanted to take the opportunity to apologize on behalf of Julio Jones Kia on your unpleasant service experience. We train all our employees to always act professionally and we appreciate you bringing this to our attention because it is unacceptable. We have contacted you and completely understand your frustration. If there is anything more that we can do at this point, please reach out to us.
Loyal Julio Jones customers
We have purchased two Kia optima’s and one Mazda CX-9 From the Julio Jones dealerships. We are and have been very satisfied from the date of purchase and each time we get our vehicle serviced. The staff is so helpful and always willing to go above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shannon, thank you for letting us know about your recent experiences with us. We are truly grateful to have you as a continued customer of ours and are happy that you are always pleased with the level of service your receive. We look forward to working with you again soon, take care!
Great Customer Service
Each time I've visited here everyone is always so welcoming from the moment I walk through the door. Service is always quick and the lounge area is relaxing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback. We are thrilled that you are consistently pleased with the service you received at our dealership and we will do our very best to provide you with the same great service on all of your visits. See you next time, take care!
It was an easy pleasurable experience.
VERY happy with experience, couldn't have been better. Mario was patient and extremely knowledgeable. James in finance explained paperwork with detail. Larry was great, also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
R.R., we are grateful to read your review about your car buying experience and working with Mario. We will always be happy to assist you and we are thrilled to have been able to help you find a vehicle that was perfect for you. Thank you for coming by and shopping with us!