Reviews
The person that responded promised someone else would
The person that responded promised someone else would contact me, it never happened. That does seem on brand for the whole dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback about MotorWorld Hyundai and take every review seriously. Our Service Manager, Mike Gyory, has been in contact with you regarding your concerns. If you would like to discuss further, please continue to contact Mike, at 570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.
With teamwork of salesman Ernie Urganus and Sales Manager
With teamwork of salesman Ernie Urganus and Sales Manager Dan Coslett deal was unbelievably awesome I couldn’t ask for anything better. They would have my recommendation anytime. Thanks to them I came home a very happy man
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I've dealt with Mike Gyory with Service on my 2020
I've dealt with Mike Gyory with Service on my 2020 Hyundai Palisade I recently traded in at another dealership. During the time I had it serviced there, with record keeping with the Platinum Service Contract I was sold, if it weren't for a direct line into Mike I don't know where I'd turn to. Nobody at Motorworld but Mike was willing to help sort out this service contract. I can't thank Mike enough for his patience with me, professional attitude to put the customer first, I consider him a person that will go above and beyond to help. Now for the Motorworld in general, I will never buy another vehicle there because once you buy it, your forgotten. Thankfully Mike didn't forget me and tried his best to make things right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback about MotorWorld Hyundai and are sorry to hear you were disappointed after your visit to our Service Department. Thank you for speaking to our Service Manager, Mike Gyory and we are glad he was able to help you and address your concerns. We ask that you please continue to contact Mike, at 570.821.3758 or Mgyory@MotorWorldGroup.com for any additional questions or concerns you may have. Thank you.
After dealing with the arrogance of the service manager,
After dealing with the arrogance of the service manager, I will never buy another car from them ever again!! Car was never fixed! Came in with problems. Left with the same problems, I could write more. But I would run out of virtual ink!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback about MotorWorld Hyundai. We always strive to provide efficient service and communication to all of our customers. While we understand your frustrations, you were informed during your last service appointment about the loaner policy, and your loaner car was not returned when it should have been therefore, you are no longer eligible for a loaner car. These policies are put in place by the manufacturer and need to be followed in order to be eligible for a loaner vehicle. If you would like to discuss this further, please feel free to contact our Service Manager, Mike Gyory, at 570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.
I would like to thank Mike Gyory the Service Manager for
I would like to thank Mike Gyory the Service Manager for his excellent service. I had an issue with my brand new 2022 Hyundai Palisade from the factory and he took the time to explain to me how he would resolve it. He could tell I was very nervous, impatient, and anxious. So he called every day and provided me with updates. This was my first time purchasing and servicing at Motorworld Hyundai. Lucas from the sales department made the process smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
THE ENTIRE STAFF IS VERY PROFESSIONAL AS WELL AS...
THE ENTIRE STAFF IS VERY PROFESSIONAL AS WELL AS EFFICIENT. ALWAYS GO OUT OF THEIR WAY TO MAKE MY VISIT GO WELL.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing MotorWorld Hyundai!
Do expect a call or any kind of caring.
Had an issue with some lights on my dash didn't have an appointment for a check engine light for almost a month and when they say they can send it to an advisor and they will call you back I was ignored..... Twice pushing out available appointments even further. Poor customer service. after using motor world service I will not go back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Weiss, we appreciate your feedback about MotorWorld Hyundai and take every review seriously. Our Service Manager, Mike Gyory, recently tried contacting you regarding your experience. At your earliest convenience, please contact Mike at 570.821.3758 or Mgyory@MotorWorldGroup.com, so that he may address your concerns. Thank you.
Service has been unable to provide a fix after visiting...
Service has been unable to provide a fix after visiting 5+ times. All solutions have been inaccurate. They did not call me and let me know a part was delivered so that I can schedule service.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mr. Becker, we appreciate your feedback about MotorWorld Hyundai and take every review seriously. A fantastic customer experience is very important to us and we have tried to be as accommodating as possible. If you would like to discuss further, please contact our Service Manager, Mike Gyroy,570.821.3758 or Mgyory@MotorWorldGroup.com. Thank you.
Pleasant and always helpful. Knowledgeable with high...
Pleasant and always helpful. Knowledgeable with high initiative to correct problems. Makes customer satisfaction a priority. Initially bought my 2017 Tucson for safety reasons but found the service department an added benefit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Hyundai The Best
Have dealt with Dan and Bill for years and they are the best. Always there to help in any way- honest and caring people. And I totally love my Hyundai Elantra GT! Best car ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!