Reviews
Write a reviewA pleasure to shop for a new car
Premises - clean and inviting Sales force - friendly and courteous Salesman Gerren - great knowledge of his product and a pleasure to work with Management staff - very courteous and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, great sales man went above and beyond!
Wonderful experience great sales man very pleased! I look forward to doing business with you guys again in the near future. Very easy process! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service
Ron was gracious and patient throughout the sale. Both my husband and myself enjoyed working with him. We will certainly return to Hennessey first for any future vehicle purchases, .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Purchase
Justin was great! He is a very knowledge person. He made us feel so welcome ,by the time we were finish with all the paper work I felt like I had knew him all my life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
purchasing a used buick lacross
I went to Hennessey Buick to buy a used Buick La cross. I came home in a 2013 La cross. Omar Cash was my salesman, and he was great! He was very patient and considerate of what I wanted price wise, it was like having a friend there. I didn't feel he was pushy or trying to get me into a deal whatever the costs. Omar also took time to show me how to work every single button in my Buick. If ever in the market for a used or new car again. I will definitely come back here. I would recommend this dealership to all my friends. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service, Prompt, and Worked Around my Budget!
I am thoroughly impressed by the work that Hennessy did to ensure that I had a vehicle .I live in Tallahassee, Florida and they even delivered the car right to my work, signed the papers right there and I was good to go. I have never been more comfortable or satisfied as I have been with this dealership. They worked day and night to make sure that my high demands were met and that I was completely satisfied. I am impressed and will never shop anywhere else, again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Car Find!!!
I recommend Gerren for any professional with a vehicle need. Gerren listened to what we wanted and impressed us with his patience. He found a great car my husband can now use for work and relaxation. And we feel like we made a good friend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!
Gerren was extremely knowledgeable and enthusiastic about the Mazda line. Professional service and atmosphere...very friendly. I would recommend Gerren to anyone that I know who is in the market to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good, great, fast!
My service person, Bob Allen is very thorough and good. I always seem to be in a rush and he makes sure I leave timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and painless
Researched the car I wanted online, went to Truecar, got a price offer (Hennessy of Southlake was the lowest cost), called Mark to confirm price, tax, tag to establish the drive out total cost and avoid any 'misunderstandings'. When I got to the dealership Mark was courteous and efficient. He even identified a different color model which I preferred and imediately told me it would cost $100 LESS than the one already selected (because of a different paint color). This struck me as very honest. Mark organised the paperwork, we paid by check and drove off. Still took about an hour, but I was completely satisfied with the ease of the process, the honest communication, and the best price. NIce Job!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car