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Legacy GMC of Laurel

(276 reviews)
Visit Legacy GMC of Laurel
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (601) 651-4398 (601) 651-4398
Used (601) 651-4264 (601) 651-4264
Service (601) 804-2011 (601) 804-2011

Reviews

(276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy GMC of Laurel from DealerRater.

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I just purchased a vehicle from John Thompson at Laurel

I just purchased a vehicle from John Thompson at Laurel GMC of Laurel. I'm an out of state buyer. They offered to do everything remotely/electronically, and pick me up at the airport. Cannot recommend this dealer enough. Thanks also to Terry Rasberry in Finance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Helpful and polite quick service knowledgeable I

Very Helpful and polite quick service knowledgeable I will be back to use there service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were awesome.

They were awesome. When I couldn't bring my vehicle in because I was out of town, they picked it up and delivered it back to the office on time. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They were on time servicing my truck and very courteous ,

They were on time servicing my truck and very courteous , highly recommended. Will certainly go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They need to get the problem fixed to first time you come

They need to get the problem fixed to first time you come in to get your car fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, my name is Curtis Adams I am the General Manager of the dealership. If you could give me a call and let me know what happened, I would appreciate it. That way I can address the problem and hopefully keep it from happening again in the future. Curtis Adams 601-651-4141

ms q was the best ever… informative and went the extra

ms q was the best ever… informative and went the extra mile showing us vehicles and answering questions with knowledgeable answers… made it easy to comeback after some thought and buy our new ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good atmosphere, everyone was very helpful and worked

Good atmosphere, everyone was very helpful and worked with me to get the truck I wanted at the price range I needed. Thank you, I love, LOVE MY AT4!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was great done in a timely matter.

The service was great done in a timely matter. Our area was clean, and the employees were courteous. I will plan to return to get work done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The members were friendly with me.

The members were friendly with me.They assisted me up the steps and with my checkout

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Need to install a secure key drop for leaving cars after

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.