Reviews
They took great care in checking all the details to be
They took great care in checking all the details to be sure everything was inspected and not just pulling a plug and refilling the oil. I feel my car was taken care of in a way that will extend the life, and give me confidence while driving, that it's safe to drive.
They took great care in checking all the details to be
They took great care in checking all the details to be sure everything was inspected and not just pulling a plug and refilling the oil. I feel my car was taken care of in a way that will extend the life, and give me confidence while driving, that it's safe to drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Zach our sales person did not me.
Zach our sales person did not me. He answered all my questions in a very respectful way. My brother was also very impressed & purchased a car as well.
Zach our sales person did not me.
Zach our sales person did not me. He answered all my questions in a very respectful way. My brother was also very impressed & purchased a car as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very Professional Dealership.
very Professional Dealership....more than just selling an Auto...it's building a Relationship- Ms. Green - supplied me with good information about my vehicle and sold me on the Dealership..Great Job!
very Professional Dealership.
very Professional Dealership....more than just selling an Auto...it's building a Relationship- Ms. Green - supplied me with good information about my vehicle and sold me on the Dealership..Great Job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kept me up to date with vehicle
Kept me up to date with vehicle production/inspection/delivery. No issues with pricing. Sent me pictures of. vehicle and helped with out of state delivery.
Kept me up to date with vehicle
Kept me up to date with vehicle production/inspection/delivery. No issues with pricing. Sent me pictures of. vehicle and helped with out of state delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zack is an excellent salesman!
Zack is an excellent salesman! He is knowledgeable, listens well, and is not pushy. He has and continues to be willing to spend time reviewing the operation of all the accessories on the car.
Zack is an excellent salesman!
Zack is an excellent salesman! He is knowledgeable, listens well, and is not pushy. He has and continues to be willing to spend time reviewing the operation of all the accessories on the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My salesman, Rob Beckwith did a super job, start to
My salesman, Rob Beckwith did a super job, start to finish! He helped me get the vehicle I wanted and made sure I was all connected and set up to drive the car before I left. Also, Mr Mendoza handled the financing and explained everything. Clearly, Shaheen's has a winning team in my book!
My salesman, Rob Beckwith did a super job, start to
My salesman, Rob Beckwith did a super job, start to finish! He helped me get the vehicle I wanted and made sure I was all connected and set up to drive the car before I left. Also, Mr Mendoza handled the financing and explained everything. Clearly, Shaheen's has a winning team in my book!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On 5-2-25 I contacted Cody Moore regarding the potential
On 5-2-25 I contacted Cody Moore regarding the potential purchase of a late model XT-5. Within 40 minutes of my contact Mr. Moore advised the vehicle we were interested in was becoming available at your dealership. He advised the vehicle would be available on Monday or Tuesday of the following week. On Tuesday we contacted your dealership and was advised Mr. Moore had the day off. I left a message and was advised the vehicle might be available on Wednesday. We were not contacted on Wednesday, called and were advised Mr. Moore was in a meeting until 2:30pm. We never received a call or any form of follow-up. Obviously we are not pleased and moved forward with another dealership. If this is how poorly you attend to perspective clients I can only imagine how bad you treat actual buyers.
On 5-2-25 I contacted Cody Moore regarding the potential
On 5-2-25 I contacted Cody Moore regarding the potential purchase of a late model XT-5. Within 40 minutes of my contact Mr. Moore advised the vehicle we were interested in was becoming available at your dealership. He advised the vehicle would be available on Monday or Tuesday of the following week. On Tuesday we contacted your dealership and was advised Mr. Moore had the day off. I left a message and was advised the vehicle might be available on Wednesday. We were not contacted on Wednesday, called and were advised Mr. Moore was in a meeting until 2:30pm. We never received a call or any form of follow-up. Obviously we are not pleased and moved forward with another dealership. If this is how poorly you attend to perspective clients I can only imagine how bad you treat actual buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Holden was excellent.
Holden was excellent. He listened and was pleasant to work with. I like the waiting room at Shaheen Cadillac.
Holden was excellent.
Holden was excellent. He listened and was pleasant to work with. I like the waiting room at Shaheen Cadillac.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Every where else I've been i just feel like a number ,
Every where else I've been i just feel like a number , get them in and get them out. Not here , we had a great experience. So glad we have joined the Cadillac family .
Every where else I've been i just feel like a number ,
Every where else I've been i just feel like a number , get them in and get them out. Not here , we had a great experience. So glad we have joined the Cadillac family .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tobbie was the most knowledgeable sales person I have
Tobbie was the most knowledgeable sales person I have ever experienced. He bent over backward to make sure I got exactly what I wanted, and I felt he worked hard to find the best deal for me. Everyone at Shaheen made me feel welcome.
Tobbie was the most knowledgeable sales person I have
Tobbie was the most knowledgeable sales person I have ever experienced. He bent over backward to make sure I got exactly what I wanted, and I felt he worked hard to find the best deal for me. Everyone at Shaheen made me feel welcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase