Reviews
My son sent me to his salesman, Logan Willbanks for the
My son sent me to his salesman, Logan Willbanks for the purchase. "The Wizard" was great to work with! I also liked the idea that when Mr. Ralph Shaheen saw me, he stopped by Logan's desk to say "HI" and thanked us for coming in. Ralph & Logan, I LOVE my car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Nancy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Logan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Shaheen Cadillac Team
Great Service
I have purchased and leased many Cadillacs over the years, and Shaheens has continued the great customer service that I have always received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business, William. Sincerely, The Shaheen Cadillac Team
Great service, great facilities
Ben was great to work with, I am in sales and like the way he handles himself.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
To say thank you is not enough, Thomas! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Shaheen Cadillac again! Sincerely, The Shaheen Cadillac Team
Dealership is very clean, neat and nice and the cars are
Dealership is very clean, neat and nice and the cars are beautiful! Best dealer experience I’ve had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joel, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that our team here at Shaheen Cadillac provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Shaheen Cadillac Team
Great service, very helpful
The salesperson was very helpful. He provided very useful information via email and text messaging. He effectively answered questions and made the buying experience easier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Bobby! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Shaheen Cadillac Team
Great service
Very friendly, welcoming, customer service and atmosphere. I had a great experience with Derrick and the Shaheen team. They guided me through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcus, thank you for writing this amazing review for our team! At Shaheen Cadillac, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Shaheen Cadillac Team
I bought Cadillac 20 days ago.
I bought Cadillac 20 days ago.I paid the dealer price. It has floor mats Included in price. I still did not received it. Agent is not following the order. I paid for specific license plate for car too. Today I received wrong cheaper version. I am not against the dealer.people who is working there is doing fir commission only. So after sale they don’t care about any compliants from customer.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Poonam, we take your guest experience very seriously here at Shaheen Cadillac. Hayden Weigel, our new car sales Director will be reaching out to you regarding your car mats and license plate. We apologize if there was any misunderstanding.
We traveled 3 hours for purchase of the vehicle and they
We traveled 3 hours for purchase of the vehicle and they waited for us and stayed open an hour after their scheduled closing time. I didn't quite get my trade in value they had quoted but the amount was acceptable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review and for traveling to Shaheen Cadillac from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Shaheen Cadillac Team
From the time you walk in the door the customer service
From the time you walk in the door the customer service is amazing. Absolutely best car buying experience we have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience with Sierra on the purchase of
We had a great experience with Sierra on the purchase of our Escalade! I highly recommend her and Shaheen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car