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Once again my service experience with Octane was top notch. The driving factor behind this great experience was the outstanding performance by my service rep Austin. Austin is courteous, professional and embodies what great customer service should look like.
Dependable, helpful, trustworthy--I recommend Octane highly
It is not often that a business exceeds my expectations, but that's what happened here!! My service experience was so great, that it caused me to order a new truck. It is clear that my service and purchase experience was important to this dealership!!
Great PLACE TO Buy a Car
Just got a Certified Pre-Owned 2020 GMC Acadia. Great experience with AQ Leija. Found the perfect car in my budget. Recently had to get a minor recall taken care and order an accessory from the Service and Parts Dept - great customer service from this team too!
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
I'm an out of state buyer and Octane had the vehicle with the options I was looking for in stock. The salesman, James Robacher and Sales Manager Edward Serrano were very helpful and professional to deal with. I got the vehicle that I wanted at a great price and everything was handled over the phone and via mail. Octane arranged delivery of my new vehicle. Great experience and I will be back!
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Octane Buick GMC Of Santa Fe and we hope to see you again.
Buying a truck during Covid
Salesman was nice and not pushy. . They almost lost me as a customer because I was gonna travel to ABQ to buy a trick and decided to call Octane on my way as I was driving. It took about 20 minutes before anyone answered their phone. If they wouldn?t have answered I would not have stopped. I would have ended up buying in ABQ. All other people there were very friendly as well. They even shared their pizza with my very hungry three year old. The only thing I would have liked would have been that they tint my windows as a courtesy but they denied that request.
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Octane Buick GMC Of Santa Fe
Leased an Encore and had Great service
Love my new Encore, the process was quite easy Everyone was extremely helpful Thank You AQ and Dave
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!