Reviews
Great place to purchase a vehicle.
Great place to purchase a vehicle. Friendly, personable staff. They were very professional, polite, and not aggressive.
Great place to purchase a vehicle.
Great place to purchase a vehicle. Friendly, personable staff. They were very professional, polite, and not aggressive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
I enjoyed dealing with Blake.
I enjoyed dealing with Blake. Very personable and easy to ask questions. He was able to answer All questions and if necessary, find my answers. Blake also continued to keep me updated during the purchase process. Great Job Blake!
I enjoyed dealing with Blake.
I enjoyed dealing with Blake. Very personable and easy to ask questions. He was able to answer All questions and if necessary, find my answers. Blake also continued to keep me updated during the purchase process. Great Job Blake!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Blake was the nicest guy to help me buy my pick up truck
Blake was the nicest guy to help me buy my pick up truck answered all my questions showed me the truck. I bought it and was very pleased with it.
Blake was the nicest guy to help me buy my pick up truck
Blake was the nicest guy to help me buy my pick up truck answered all my questions showed me the truck. I bought it and was very pleased with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
It was OK.
It was OK. Had the Car I wanted at a fair price. Always high pressure to buy add ons. I hate buying a new Car because it's such a hassle.
It was OK.
It was OK. Had the Car I wanted at a fair price. Always high pressure to buy add ons. I hate buying a new Car because it's such a hassle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I feel that the dealership was upfront and wasnt trying
I feel that the dealership was upfront and wasnt trying to sell me on anything.
I feel that the dealership was upfront and wasnt trying
I feel that the dealership was upfront and wasnt trying to sell me on anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
During the purchase of a used vehicle for my daughter, I
During the purchase of a used vehicle for my daughter, I was pressured into an extended warranty by the finance manager and reluctantly agreed. Fast forward 6 months and 5,900 miles driven, the engine went out on the vehicle. Upon initial inspection by the warranty company, they denied the claim for a new engine. After further discussion with the Jay Wolfe Acura and some back and forth, the warranty company agreed to replace the engine with a used one, BUT it would not cover the full cost of replacement and I would have no warranty remaining for any other parts of the vehicle. I paid $2,500 for the extended warranty that, as it turns out, is capped at $4,300. That's only $1,800 in additional coverage. This was never disclosed to me by the finance manager (as he claims) during the sale of the vehicle. BUYER BEWARE, If you decide to purchase a vehicle from Jay Wolfe Acura I highly suggest getting a full contract print out of your warranty and going through all of the exclusions and limits before you sign anything. I only received a 1 page print out that doesn't disclose anything. Jay Wolfe Acura told me there's nothing else they can do to make this right, and that the warranty did what it was supposed to, (What a Joke). Needless to say I'll never purchase another vehicle from them. I'd rather trade this piece of junk in to another dealer that will stand behind their customers, unlike Jay Wolfe Acura, who offered nothing to help make this right, no warranty upgrade, no offer to cover the difference in repair costs, no offer to trade me out of the vehicle for something else. We went there when the used car market was bare and found what we thought was a nice vehicle. The used car market is coming back around so I'd avoid this dealer at all costs, there are plenty of other reputable dealerships out there!
During the purchase of a used vehicle for my daughter, I
During the purchase of a used vehicle for my daughter, I was pressured into an extended warranty by the finance manager and reluctantly agreed. Fast forward 6 months and 5,900 miles driven, the engine went out on the vehicle. Upon initial inspection by the warranty company, they denied the claim for a new engine. After further discussion with the Jay Wolfe Acura and some back and forth, the warranty company agreed to replace the engine with a used one, BUT it would not cover the full cost of replacement and I would have no warranty remaining for any other parts of the vehicle. I paid $2,500 for the extended warranty that, as it turns out, is capped at $4,300. That's only $1,800 in additional coverage. This was never disclosed to me by the finance manager (as he claims) during the sale of the vehicle. BUYER BEWARE, If you decide to purchase a vehicle from Jay Wolfe Acura I highly suggest getting a full contract print out of your warranty and going through all of the exclusions and limits before you sign anything. I only received a 1 page print out that doesn't disclose anything. Jay Wolfe Acura told me there's nothing else they can do to make this right, and that the warranty did what it was supposed to, (What a Joke). Needless to say I'll never purchase another vehicle from them. I'd rather trade this piece of junk in to another dealer that will stand behind their customers, unlike Jay Wolfe Acura, who offered nothing to help make this right, no warranty upgrade, no offer to cover the difference in repair costs, no offer to trade me out of the vehicle for something else. We went there when the used car market was bare and found what we thought was a nice vehicle. The used car market is coming back around so I'd avoid this dealer at all costs, there are plenty of other reputable dealerships out there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Service
Amir Moradi did a great job of helping me buy my first Acura . He answered all my questions; explained the benefits of taking the car in to the dealer for oil changes and any other services. I would recommend contacting him if you are interested in purchasing a car with Jay Wolfe !
Great Service
Amir Moradi did a great job of helping me buy my first Acura . He answered all my questions; explained the benefits of taking the car in to the dealer for oil changes and any other services. I would recommend contacting him if you are interested in purchasing a car with Jay Wolfe !
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
They made the whole process very easy, and I did not feel pressured at all. Amir was very accommodating to scheduling test drives and made sure the whole process went smoothly. He even filled my 30 gallon tank prior to me picking up the vehicle!
Great Experience
They made the whole process very easy, and I did not feel pressured at all. Amir was very accommodating to scheduling test drives and made sure the whole process went smoothly. He even filled my 30 gallon tank prior to me picking up the vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amir was awesome. So helpful in showing us many...
Amir was awesome. So helpful in showing us many different cars until we found the one we wanted. Love my new car. Thanks to Acura
Amir was awesome. So helpful in showing us many...
Amir was awesome. So helpful in showing us many different cars until we found the one we wanted. Love my new car. Thanks to Acura
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased the 2022 MDX with Amir Moradi at Jay...
I recently purchased the 2022 MDX with Amir Moradi at Jay Wolf. Had and excellent experience with wonderful customer service. Amir was knowledgeable and prompt.
I recently purchased the 2022 MDX with Amir Moradi at Jay...
I recently purchased the 2022 MDX with Amir Moradi at Jay Wolf. Had and excellent experience with wonderful customer service. Amir was knowledgeable and prompt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car