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Used Car Genius

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We were very pleased with our experience. Our salesperson Addys Figuero wasn’t pushy and kept in contact with us to help us find what we were looking for . We drove a few cars and they weren’t exactly what we were looking but Addys paid attention and did her homework and found the right fit for us . I would recommend buying a car with Used Car Genius.

We were very pleased with our experience. Our salesperson Addys Figuero wasn’t pushy and kept in contact with us to help us find what we were looking for . We drove a few cars and they weren’t exactly what we were looking but Addys paid attention and did her homework and found the right fit for us . I would recommend buying a car with Used Car Genius.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great work by everyone. Made me feel comfortable, they weren’t pushy. Glad we were able to work with each other and get something done quickly.

Great work by everyone. Made me feel comfortable, they weren’t pushy. Glad we were able to work with each other and get something done quickly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I knew what I wanted and found it at Car genius. Great car and a reasonable price . Aaron was helpful and knowledgeable - and made sure that upon delivery, it was perfectly detailed. Thank you Aaron!

I knew what I wanted and found it at Car genius. Great car and a reasonable price . Aaron was helpful and knowledgeable - and made sure that upon delivery, it was perfectly detailed. Thank you Aaron!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I came in looking to replace my wives vehicle. I was greeted by a young guy named aaron who informed me he was very new to this business. for someone so new he was terrific for audi knowledge he explained everything in our new Q3 like he was driving one himself. for a new place I will certainly refer friends and family thanks so much!

I came in looking to replace my wives vehicle. I was greeted by a young guy named aaron who informed me he was very new to this business. for someone so new he was terrific for audi knowledge he explained everything in our new Q3 like he was driving one himself. for a new place I will certainly refer friends and family thanks so much!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went to look at a 2015 Chevy equinox (I did end up purchasing the same vehicle from another dealer) The guy that helped me seemed to know nothing about the vehicle. Every question I had he just referred to the app from answers which I could’ve just done myself. The front tires were flat so he filled them for a test drive. After test driving I asked if the tires could be changed before purchasing. He then told me that the tires would not be replaced as they were fine and just needed air. He told me that he had filled them less than a week ago and the change in weather must’ve flattened them. I left and bought an identical car from another dealer

I went to look at a 2015 Chevy equinox (I did end up purchasing the same vehicle from another dealer) The guy that helped me seemed to know nothing about the vehicle. Every question I had he just referred to the app from answers which I could’ve just done myself. The front tires were flat so he filled them for a test drive. After test driving I asked if the tires could be changed before purchasing. He then told me that the tires would not be replaced as they were fine and just needed air. He told me that he had filled them less than a week ago and the change in weather must’ve flattened them. I left and bought an identical car from another dealer

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Arianna did a great job and was knowledgeable about the cars discussed. The facility was also very nice. The selection of vehicles was impressive. I would recommend this dealership.

Arianna did a great job and was knowledgeable about the cars discussed. The facility was also very nice. The selection of vehicles was impressive. I would recommend this dealership.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I made an appointment with Arianna, after reading great reviews about her, and she far exceeded my expectations! She was friendly and very knowledgeable. I would definitely recommend Arianna at Used Car Genius for an easy and transparent car buying experience.

I made an appointment with Arianna, after reading great reviews about her, and she far exceeded my expectations! She was friendly and very knowledgeable. I would definitely recommend Arianna at Used Car Genius for an easy and transparent car buying experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service. Arianna assisted us today. She was very easy to work with — very friendly, professional and knowledgeable. Overall had a great experience.

Great customer service. Arianna assisted us today. She was very easy to work with — very friendly, professional and knowledgeable. Overall had a great experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I plan to go here every time I am buying a car. The knowledgeable staff was extremely helpful. Arianna answered every question we had, listened to what we wanted, and respected any decision we made. Thank you, Arianna!

I plan to go here every time I am buying a car. The knowledgeable staff was extremely helpful. Arianna answered every question we had, listened to what we wanted, and respected any decision we made. Thank you, Arianna!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service, every employee went the full 9 yards to complete a satisfying purchase! They even filled the tank and are having the rear ligh and side mirror fixed.

Excellent customer service, every employee went the full 9 yards to complete a satisfying purchase! They even filled the tank and are having the rear ligh and side mirror fixed.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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