Century Automotive

Went back and forth for two days over a 650i coupe. I felt so bad for my salesperson, Joseph, who did everything he could to help me. The finance manager, however, lowballed me on my car, couldn't articulate why the deal wouldn't work, and ran my credit through multiple companies after I had requested them not to. I had my own pre- approval through another bank. I think I dodged a bullet anyhow. Who wants a wrecked 108K car? Not me. Never ever again will I deal with these people. Joseph if you're reading this, find a better place to work, you have way too much integrity for these clowns. Can't wait to drive my new, unwrecked, fully loaded 650i home next week!

This place is a sham. They do not accept any financing outside of their network of banks the dealership works with. A cash buy means any buyer who does NOT finance through the dealership therefore is treated as a cash buyer. They lose money big time on cash buyers and therefore has instituted a requirement that no outside financing can occur. Please avoid this dealership at all cost. I ended up flying east and ordering my brand new 2022 direct from the factory. Lastly, their Doc fees are atrocious in addition to their mandated financing requirements. My beacon score is 830+ and I DO not negotiate with dealership banks.

Kind and courteous, always transparent and a smooth transaction. Love my new BMW X3 it’s a gorgeous car and drives well. Staff was professional and answered all my questions

Had been calling about a mustang they had for sale for 2 weeks. They said it was at the ford dealership getting sone warranty work done and they would let me know the minute that they get the car back. I talk to 2 different salesman and no one let me know that the car was back and it got sold out from under me. Saleman acted like I was bothering him. If I could give 0 stars I would.

They refused to work with us because we wanted to use our credit union for the loan and they would only allow us to use lenders they are partnered with.

Pathetic excuse for an “honest business”. Cheating people with substandard cars such as flood damaged is really low. Drive by and go elsewhere. Not honest nor reliable.

We had a very difficult experience with Century Automotive. I traveled to Huntsville to purchase a 2011 Sequoia, a purchase that I had hoped would cover me and my family of six for 8-10 years. The salesman assured my wife over the phone that it passed a 100 point inspection. He assured the same thing to me on my test drive. I paid $27,500 for the vehicle. The air went out four days later; the mechanic tipped me off to the rust damage beneath the vehicle. The freon lasted three more days. It all leaked out. The car hasn't had air since.(It's been a little hot in Mississippi the last month and a half!) Customer service? Century Automotive offered to buy it back three weeks later for a mere $20,000. They said the market was crazy. In reality, they misrepresented the vehicle and were not going to stand behind it. Rust! The car had been driven in New York for a while. These guys bought it at auction and passed it off as a great purchase. The last two mechanics have refused to change the oil. The bolts have completely rusted; the ones that still remain that is. Rust has invaded the wheel base, the air condition lines, the engine, etc.. Century's response? Crickets. Their response is heartless. 100 point inspection? Oh my. My wife and four little girls and I are left with a car that isn't trustworthy. And we are also out of a lot of money! Please be very very careful with these guys. They are very dishonest!

I have attempted to purchase multiple cars from Century, but wound up flying out of state to buy better equipped, lower mileage, CPO options for thousands less. Even after showing them their prices were unreasonably high for a lesser vehicle, they’d barely budge $500. Not only that, but you basically have to chase someone down to help you. Honestly, I can’t help but shake my head every time I see someone driving around with a Century sticker on the back of their car because I know they could’ve done so much better going somewhere else.

I greatly appreciate the loaner I get during my service appointments at no extra cost and service rep's helpfulness in getting me in and out quickly.

Worst most disorganized, unprofessional, unethical and dishonest with absolutely NO integrity and NO accountability dealership! 1-star is way more than you deserve for BREACH OF CONTRACT! Fellow customers BEWARE and be forewarned! Even if you put a deposit on a vehicle along with signing a commitment to purchase, after calling multiple times with confirmation that everything was all set for purchase, with all that is needed is to sign final documents, they will sell a car from out underneath customers without even a pause . Their words are simply empty... I am out of state buyer; shouldn’t matter. And if does, why? Makes you wonder about how they even treat locals. Multiple times it was communicated the vehicle was mine especially after I made a deposit and set up financing the day before by providing my SOC Security #’s- they didn’t even run the CC after the numbers were provided even though they said they did, including the day, just before it was sold to someone else; obviously that didn’t matter whatsoever! Adds a layer of opportunity for ID theft by their practices, putting ALL CUSTOMERS at risk! Nice loophole guys to avoid being accountable when you are legally in BREACH OF CONTRACT by only a technicality ; just a technical loop hole that they will use when convenient and basically blame the customer for their failure to do what they said they would do! Customer carries the risk thru every step of the way - If you want them to care about people’s credit scores, good luck! They represent entirely the stereotype of scummy and unethical car sales people that have no problem screwing people over. Severe lack of integrity across the board from Dan Kennedy to their entire sales staff! Tip of the iceberg. Probability is highly likely that their products and services are grossly misrepresented as are their words, commitments, delivery options - total joke there charging $600 bucks! I was going to pay this too... Congrats Dan for your terrible reputation! You have earned it! It’s obvious you are very much in control of your dealership business culture of deception, lack of integrity, and unprofessionalism !! It shows and realize you just lost a potential long term customer!! I hope this review makes you lose even more good customers who are tired of the xxxxxxxx that seems to be perfectly acceptable to your dealership! Better business bureau filling is next for you guys , then your commerce department and ANY website that allows reviews. You’re welcome!