Lithia Springs Ford

Great service , great service advisor,been going there for close to 20 years now... Keep up the good work

My service tech was great. He communicated with me as needed and they completed the repairs in a speedy manor. I use this dealership a lot with my fleet vehicles and always have a great experience. Thanks team.

My Service Tech, Heather, always goes above and beyond for me. She is very friendly and extremely competent. She gets you in as quickly as she can (usually same or next day), keeps you informed of the progress of repairs, and arranges whatever you may need while your vehicle is being serviced - whether it's a ride to wherever you need to be or arranging a rental. I will not take my vehicle anywhere else while Heather works there...there is no need to go anywhere else. 5-star service!

Always treated with an value customer mindset with the service departmart. Will be calling for wheel lug nuts for my Focus.

The whole team at Lithia Springs Ford was able to make are buying experience very comfortable and easy. Thanks Team Lithia Springs Ford!!

Highly recommend the sales team at Lithia Springs! Very satisfied with my experience. Chase tocks!

I'm very professional. Excellent customer service, very informative, concerning customer need timely work and keeping the customer informed as we wait and go through the process of getting the work done.

The best automotive experience I've ever had! This is my first time to this service center. I had to come because the service center (Alan Vigil) where I bought my car (2) wanted me to leave it for a week. I couldn't do that, I don't have another car. I got an appointment in two days, it was two hours to find out what was wrong and my car was fixed in four hours. While my car was being serviced, they took me home. When my car was ready, they brought the car back to me. I have never had that done before after buying two cars and using another service center for ten years. You can best believe that I will be back next time something goes wrong!

The best automotive buying experience I’ve ever had! I took ownership of a 2018 Dodge Durango SUV on 4-17-25 from Lithia Springs Ford in Lithia Springs, Ga. My experience seamless and effortlessly. I can not think of a single negative, during the entire process. Tom Matthews was the sales Professional who I had the pleasure working with to find my dream Car. I am truly impressed and pleased with Tom Matthews No pressure, very pleasant, helpful and friendly! I cannot say enough good things about Tom Matthews. I’m Forever grateful to you Tom! I actually enjoyed meeting you. I highly recommend asking for Tom Matthews period. Tim Boyett is the business manager who did all the paperwork. Tim Boyett was great at explaining everything to me so I could understand it. His time consuming work, his unseen and behind the scenes work, made it easy for me. He’s very pleasant, knowledgeable and very good at what he does. Thank you Tim! The people I met, made me feel like they truly appreciated my business and I mattered to them. I highly recommend Lithia Springs Ford in Lithia Springs, Ga to anyone looking for a vehicle. The most pleasant experience of buying an automobile I’ve ever had. An A++ rating from me!!! Thank you Tom Matthews, and Tim Boyett, the two of you are true assets to the company. My family and I truly appreciate the both of you wholeheartedly. And to the owner of Lithia Springs, thank you for the dynamic team you have. I appreciate it your dedication Thank you, Tom Matthews of Lithia Springs Ford for changing my life forever going forward respectfully.

Tried to buy a 2024 F350 Platinum. I have worked back and forth on the price. We finalized price. I was going to get the majority of the money wire transferred and pay the rest with a check. Dealer does not accept personal checks or credit cards. I also wanted face time of the vehicle. That seems to be a challenge. Customer focus is not a part of this dealers beliefs. If the dealer does not bend over backwards for you to buy a vehicle, they don't deserve your business. Dont buy from them.