Skip to main content

Taz Autogroup

(20 reviews)
Visit Taz Autogroup
Sales hours: 9:00am to 9:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm Closed
Tuesday 9:00am–8:00pm Closed
Wednesday 9:00am–8:00pm Closed
Thursday 9:00am–8:00pm Closed
Friday 9:00am–9:00pm Closed
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–5:00pm 12:00pm–5:00pm

Reviews

(20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

THEY DON'T EVEN DESERVE A STAR!

THEY DON'T EVEN DESERVE A STAR!!!! I bought this vehicle from TAZ Auto Group. Unfortunately, after two weeks of driving it the check engine light came on. It also began to shake, tick and have a knocking noise. After taking it to the Chevrolet Dealership I had a long list of 12,595.82 things that is wrong with it all the way down to the brakes and rotors. When asked to rectify the situation they said to bring it in and have their inspector inspect it.....The same incompetent inspector that said it was fine to begin with?? The engine mounts are literally bad, It needs lifters, the intake manifold is messed up etc. Trash. I wish I would have read these reviews before purchasing. Show less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Maverick, did an outstanding job helping us finding our

Maverick, did an outstanding job helping us finding our new Audi Q7. He was attentive and responsive without being overbearing. He was very helpful while giving us space and time us talk and our decision without feelings pressured. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

jp was amazing helping us, thank you so much for all you

jp was amazing helping us, thank you so much for all you did, from making all easy to talking with us about how to handle the payment thanks JP

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Enjoyed working with JP with getting my Honda Accord.

Enjoyed working with JP with getting my Honda Accord. He was fast, organized, and had all the paper work ready to go. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This review is to praise Janco and to thank him for all

This review is to praise Janco and to thank him for all of his help in the purchase of my truck. He was straightforward and didn't xx. Really appreciate him and his hard work. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love the vehicle, Disliked the sales people

Although I chose to recommend this dealership, there are several things that I want to point out. We do like our vehicle and because we wanted it, we put up with their shenanigans. The most important thing to our sales woman was to give her a good review. We didn't because we weren't going to lie. She was terrible and more interested in looking at her phone than communicating with us. Do not trust anything they say about the vehicle unless you have it in writing. They'll say anything to get you to sign on the dotted line. If you look at their website it looks like every customer was happy. On this site if it's a negative comment, they don't respond however they thank those that gave a positive review. It would have been nice to have copies of everything that we signed but were told that was against the rules! Be careful dealing with them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
8 people out of 8 found this review helpful. Did you?
Yes No

Hate it.

People are nice but can't do their xxxx jobs. Tried returning a car and can't even get my money back without excuses. DO NOT SHOP HERE.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Would like to take this opportunity to thank you for sharing your review with us. Both parties know as to why this occured. However, we did reimburse you. It was a process through patience and perseverance but handled. Respectfully, TAZ Autogroup 3590 Highway 87 South Sanford, NC 27332 (888) 272-1692, option 1

Great people would do business with them again!

I found the car I been looking for it, Taz auto and drove an hour and a half to get there. They were very helpful and did a great job of finance and delivery of the vehicle very pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Would not recommend

Salesman was cool but check engine light came on 2 mins after purchase. (They plan to fix it) but they are horrible at communicating. They didn’t fill the tank or fluids. And I had to fix my side mirror that had fallen off.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No

Worst car buying experience ever!

I honestly wanted to love this dealership as they were so nice initially. However we’ve had nothing but constant issues since purchasing our vehicle. We purchased an suv that upon getting into the finalization stage we noticed the seat had rips. In an urgency to get the sale finalized they made a call to a local upholstery and agreed to pay only the amount quoted by their local upholstery. Upon bringing it to an upholstery shop in the city we reside in they informed us that there were several additional rips that were not placed in the initial quote (as they looked at it in the dark), yet TAZ was unwilling to make the needed accommodations and said they were “not willing to pay a penny more”. We should have known this would not go well as initially they finagled the price on our trade thinking we would not notice. In addition they took a month to pay off our trade and my husband was still making a car payment on a vehicle he no longer even had. This has for a lack of better words been the WORST car buying experience we’ve ever had. Not even mentioning simple things like we got the vehicle completely on E and had to drive straight to the gas station, something we’ve never had to do upon purchasing a vehicle and leaving the car lot. This has been a terrible experience and as much as loved them initially I honestly wish we would have waited and gone with a more honest, accountable dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
Yes No