Reviews
I wanted to take a moment to express my appreciation for
I wanted to take a moment to express my appreciation for the awesome customer service provided by your team. Every interaction I've had with your staff has been nothing short of excellent
I wanted to take a moment to express my appreciation for
I wanted to take a moment to express my appreciation for the awesome customer service provided by your team. Every interaction I've had with your staff has been nothing short of excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Oscar! We truly appreciate your feedback and are thrilled to hear about your positive experiences with our team at Ettleson Buick GMC. Our staff is dedicated to providing excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager
Rick provided the best experience possible.
Rick provided the best experience possible. He is an elite level salesman. He restored my faith in the car buying process. I will definitely refer him.
Rick provided the best experience possible.
Rick provided the best experience possible. He is an elite level salesman. He restored my faith in the car buying process. I will definitely refer him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that Rick provided you with such an exceptional experience at Ettleson Buick GMC. It's great to know he was able to restore your faith in the car buying process. We appreciate your willingness to refer him to others. We look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager
Very pleasant experience on my purchase, Keith was honest
Very pleasant experience on my purchase, Keith was honest and easy to do business with I’m a happy Customer
Very pleasant experience on my purchase, Keith was honest
Very pleasant experience on my purchase, Keith was honest and easy to do business with I’m a happy Customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Sam! I am thrilled to hear that you had a pleasant experience with us at Ettleson Buick GMC. It's great to know that Keith provided you with honest and straightforward service. We appreciate your business and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Frank Amadeo, General Manager
Really appreciated how Rick Wrobel and Tom Galloway
Really appreciated how Rick Wrobel and Tom Galloway handled everything. Good explanations, flexibility, listening, and overall just how the transaction was administered. Very professional, no pressure approach was right on target. Thank you.
Really appreciated how Rick Wrobel and Tom Galloway
Really appreciated how Rick Wrobel and Tom Galloway handled everything. Good explanations, flexibility, listening, and overall just how the transaction was administered. Very professional, no pressure approach was right on target. Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear how much you appreciated the professionalism and flexibility that Rick and Tom provided during your transaction. At Ettleson Buick GMC, we strive to create a pressure-free environment for our customers. We look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager
Tom, Ray and Louis were amazing.
Tom, Ray and Louis were amazing. We will be returning for our vehicle needs. Thank you!
Tom, Ray and Louis were amazing.
Tom, Ray and Louis were amazing. We will be returning for our vehicle needs. Thank you!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave was great, he was efficient and made the process
Dave was great, he was efficient and made the process fairly simple. Thanks again, Dave
Dave was great, he was efficient and made the process
Dave was great, he was efficient and made the process fairly simple. Thanks again, Dave
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Beau! We're thrilled to hear that Dave provided you with efficient service and made the process simple for you. At Ettleson Buick GMC, we strive to create a great experience for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Frank Amadeo, General Manager
Mike Calemyn treated us like family!
Mike Calemyn treated us like family! We wouldn’t have accessed all our wonders in the new car without Luis! Wonderful team!!
Mike Calemyn treated us like family!
Mike Calemyn treated us like family! We wouldn’t have accessed all our wonders in the new car without Luis! Wonderful team!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback! I'm glad that Mike and Luis provided you with such a great experience at Ettleson Buick GMC. Your satisfaction means a lot to us. We look forward to seeing you again and helping you with all your automotive needs in the future. Sincerely, Frank Amadeo, General Manager
I have been very satisfied.
I have been very satisfied. This is the 3rd vehicle I brought at Ettleson. I must be satisfied.
I have been very satisfied.
I have been very satisfied. This is the 3rd vehicle I brought at Ettleson. I must be satisfied.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I'm thrilled to hear that you've had such a positive experience with us at Ettleson Buick GMC, especially as a loyal customer on your third vehicle purchase. I appreciate your trust in us and look forward to serving you again in the future. Safe travels in your new vehicle! Sincerely, Frank Amadeo, General Manager
I will not punish the whole dealership for my experience
I will not punish the whole dealership for my experience with one person – my salesman!!! I know salesman are supposed to be aggressive and even pushy. It’s their job.!!! I have bought numerous cars in my lifespan and I must say this was probably the most stressful experience!! I only purchased the specific car not because it was the one I had to have, but it was because the dealership certified it!!! if I had taken time to really think about the situation-I would not have made my purchase at that time!! numerous things were not done-things were rushed and skipped over such as the big thing like going on a test drive and thoroughly checking the car out!!! I have driven the same make and model of car, but not this specific one prior to purchase?????? I did not feel respected and should have taken that as my first clue, and either asked for a different salesperson or left the dealership!!! I attempted to leave three different times and was told to sit down!!!! I accept that I have made my choice and now have to live with it!!! I don’t have to like it!!!!
I will not punish the whole dealership for my experience
I will not punish the whole dealership for my experience with one person – my salesman!!! I know salesman are supposed to be aggressive and even pushy. It’s their job.!!! I have bought numerous cars in my lifespan and I must say this was probably the most stressful experience!! I only purchased the specific car not because it was the one I had to have, but it was because the dealership certified it!!! if I had taken time to really think about the situation-I would not have made my purchase at that time!! numerous things were not done-things were rushed and skipped over such as the big thing like going on a test drive and thoroughly checking the car out!!! I have driven the same make and model of car, but not this specific one prior to purchase?????? I did not feel respected and should have taken that as my first clue, and either asked for a different salesperson or left the dealership!!! I attempted to leave three different times and was told to sit down!!!! I accept that I have made my choice and now have to live with it!!! I don’t have to like it!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Jhenley. I appreciate your honesty and understand that not everything went as smoothly as it should have during your visit to Ettleson Buick GMC. It’s important to us that our customers feel respected and comfortable throughout the car buying process. Your feedback regarding your interactions with our staff is valuable. If you have any further concerns or wish to discuss your experience in more detail, please feel free to reach out to me directly. Thank you again for your feedback. Sincerely, Frank Amadeo, General Manager (708) 215-2350
I was treated with high regard as a person, I was asked
I was treated with high regard as a person, I was asked what I wanted and Dan and Tom both worked to help me obtain a vehicle of my choice and budget, I'm absolutely overjoyed!!!
I was treated with high regard as a person, I was asked
I was treated with high regard as a person, I was asked what I wanted and Dan and Tom both worked to help me obtain a vehicle of my choice and budget, I'm absolutely overjoyed!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, John! I'm thrilled to hear that you felt well treated and that Dan and Tom were able to help you find the perfect vehicle within your budget. At Ettleson Buick GMC, we strive to provide excellent service to our customers, and your feedback reflects that. We hope to see you again soon, and enjoy your new vehicle! Sincerely, Frank Amadeo, General Manager