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Ettleson Buick GMC

(1,498 reviews)
Visit Ettleson Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

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New (708) 384-6005 (708) 384-6005
Used (708) 223-7074 (708) 223-7074
Service (708) 223-7441 (708) 223-7441

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2019.
Since 1968 the Ettleson name has been entrenched in the Hodgkins IL community and we're proud of what our dealership has become. It's grown into a haven for drivers throughout Greater Chicago looking for quality automotive experiences. With stellar sales service parts and financing it's hard to beat what is offered at Ettleson!

Standing for quality and complete satisfaction our GMC and Buick dealership is here to serve you and your needs. We want each and every driver to leave our showroom satisfied and fully informed because there is nothing more valuable to us than a knowledgeable customer!
For over 50 Years..."Where you always save more money!"

Service center

Phone number (708) 223-7441

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ettleson Buick GMC from DealerRater.

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I wanted to take a moment to express my appreciation for

I wanted to take a moment to express my appreciation for the awesome customer service provided by your team. Every interaction I've had with your staff has been nothing short of excellent

I wanted to take a moment to express my appreciation for

I wanted to take a moment to express my appreciation for the awesome customer service provided by your team. Every interaction I've had with your staff has been nothing short of excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Oscar! We truly appreciate your feedback and are thrilled to hear about your positive experiences with our team at Ettleson Buick GMC. Our staff is dedicated to providing excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager

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Rick provided the best experience possible.

Rick provided the best experience possible. He is an elite level salesman. He restored my faith in the car buying process. I will definitely refer him.

Rick provided the best experience possible.

Rick provided the best experience possible. He is an elite level salesman. He restored my faith in the car buying process. I will definitely refer him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that Rick provided you with such an exceptional experience at Ettleson Buick GMC. It's great to know he was able to restore your faith in the car buying process. We appreciate your willingness to refer him to others. We look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager

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Very pleasant experience on my purchase, Keith was honest

Very pleasant experience on my purchase, Keith was honest and easy to do business with I’m a happy Customer

Very pleasant experience on my purchase, Keith was honest

Very pleasant experience on my purchase, Keith was honest and easy to do business with I’m a happy Customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Sam! I am thrilled to hear that you had a pleasant experience with us at Ettleson Buick GMC. It's great to know that Keith provided you with honest and straightforward service. We appreciate your business and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, Frank Amadeo, General Manager

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Really appreciated how Rick Wrobel and Tom Galloway

Really appreciated how Rick Wrobel and Tom Galloway handled everything. Good explanations, flexibility, listening, and overall just how the transaction was administered. Very professional, no pressure approach was right on target. Thank you.

Really appreciated how Rick Wrobel and Tom Galloway

Really appreciated how Rick Wrobel and Tom Galloway handled everything. Good explanations, flexibility, listening, and overall just how the transaction was administered. Very professional, no pressure approach was right on target. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear how much you appreciated the professionalism and flexibility that Rick and Tom provided during your transaction. At Ettleson Buick GMC, we strive to create a pressure-free environment for our customers. We look forward to serving you again in the future! Sincerely, Frank Amadeo, General Manager

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Tom, Ray and Louis were amazing.

Tom, Ray and Louis were amazing. We will be returning for our vehicle needs. Thank you!

Tom, Ray and Louis were amazing.

Tom, Ray and Louis were amazing. We will be returning for our vehicle needs. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Dave was great, he was efficient and made the process

Dave was great, he was efficient and made the process fairly simple. Thanks again, Dave

Dave was great, he was efficient and made the process

Dave was great, he was efficient and made the process fairly simple. Thanks again, Dave

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Beau! We're thrilled to hear that Dave provided you with efficient service and made the process simple for you. At Ettleson Buick GMC, we strive to create a great experience for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Frank Amadeo, General Manager

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Mike Calemyn treated us like family!

Mike Calemyn treated us like family! We wouldn’t have accessed all our wonders in the new car without Luis! Wonderful team!!

Mike Calemyn treated us like family!

Mike Calemyn treated us like family! We wouldn’t have accessed all our wonders in the new car without Luis! Wonderful team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! I'm glad that Mike and Luis provided you with such a great experience at Ettleson Buick GMC. Your satisfaction means a lot to us. We look forward to seeing you again and helping you with all your automotive needs in the future. Sincerely, Frank Amadeo, General Manager

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I have been very satisfied.

I have been very satisfied. This is the 3rd vehicle I brought at Ettleson. I must be satisfied.

I have been very satisfied.

I have been very satisfied. This is the 3rd vehicle I brought at Ettleson. I must be satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you've had such a positive experience with us at Ettleson Buick GMC, especially as a loyal customer on your third vehicle purchase. I appreciate your trust in us and look forward to serving you again in the future. Safe travels in your new vehicle! Sincerely, Frank Amadeo, General Manager

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I will not punish the whole dealership for my experience

I will not punish the whole dealership for my experience with one person – my salesman!!! I know salesman are supposed to be aggressive and even pushy. It’s their job.!!! I have bought numerous cars in my lifespan and I must say this was probably the most stressful experience!! I only purchased the specific car not because it was the one I had to have, but it was because the dealership certified it!!! if I had taken time to really think about the situation-I would not have made my purchase at that time!! numerous things were not done-things were rushed and skipped over such as the big thing like going on a test drive and thoroughly checking the car out!!! I have driven the same make and model of car, but not this specific one prior to purchase?????? I did not feel respected and should have taken that as my first clue, and either asked for a different salesperson or left the dealership!!! I attempted to leave three different times and was told to sit down!!!! I accept that I have made my choice and now have to live with it!!! I don’t have to like it!!!!

I will not punish the whole dealership for my experience

I will not punish the whole dealership for my experience with one person – my salesman!!! I know salesman are supposed to be aggressive and even pushy. It’s their job.!!! I have bought numerous cars in my lifespan and I must say this was probably the most stressful experience!! I only purchased the specific car not because it was the one I had to have, but it was because the dealership certified it!!! if I had taken time to really think about the situation-I would not have made my purchase at that time!! numerous things were not done-things were rushed and skipped over such as the big thing like going on a test drive and thoroughly checking the car out!!! I have driven the same make and model of car, but not this specific one prior to purchase?????? I did not feel respected and should have taken that as my first clue, and either asked for a different salesperson or left the dealership!!! I attempted to leave three different times and was told to sit down!!!! I accept that I have made my choice and now have to live with it!!! I don’t have to like it!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Jhenley. I appreciate your honesty and understand that not everything went as smoothly as it should have during your visit to Ettleson Buick GMC. It’s important to us that our customers feel respected and comfortable throughout the car buying process. Your feedback regarding your interactions with our staff is valuable. If you have any further concerns or wish to discuss your experience in more detail, please feel free to reach out to me directly. Thank you again for your feedback. Sincerely, Frank Amadeo, General Manager (708) 215-2350

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I was treated with high regard as a person, I was asked

I was treated with high regard as a person, I was asked what I wanted and Dan and Tom both worked to help me obtain a vehicle of my choice and budget, I'm absolutely overjoyed!!!

I was treated with high regard as a person, I was asked

I was treated with high regard as a person, I was asked what I wanted and Dan and Tom both worked to help me obtain a vehicle of my choice and budget, I'm absolutely overjoyed!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, John! I'm thrilled to hear that you felt well treated and that Dan and Tom were able to help you find the perfect vehicle within your budget. At Ettleson Buick GMC, we strive to provide excellent service to our customers, and your feedback reflects that. We hope to see you again soon, and enjoy your new vehicle! Sincerely, Frank Amadeo, General Manager

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