Reviews
Great place to buy a New or used Vehicle They strive to get what you want,need and price range your looking for Thanks T and S !!!!
Great place to buy a New or used Vehicle They strive to get what you want,need and price range your looking for Thanks T and S !!!!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We appreciate your recognition of our efforts at Toothman and Sowers Ford.
If you are looking for a friendly, no pressure, transparent buying experience, where the staff is responsive, and professional, then I’d start with T&S Ford. That’s what my experience was. From my first call speaking with Trey, where I got additional videos of the car within minutes of our call, and my back and forth about the details of the car and sale with Talon, to closing up the paperwork with Tonya, everyone was vested in my needs, down to earth nice... and honest. I live 400 miles away. When you’re considering purchasing a used vehicle that far away, those are pretty important qualities. You’re worried about condition and history, and with Talon things felt completely transparent and timely with communication. And each time when I’d move on to the next person it was clear they had all the details about my situation. My father and I made the road trip down to purchase the vehicle and drive it back. Talon helped us get as much ready as possible before the trip. We wanted to be as efficient as possible since it was going to be a long day of driving. Even Logan, who greeted us when we got there, knew who we were and said that he’d get us connected with Talon, who had things set for us… impressive. We looked over the car, took it for a test drive and then met with Tonya to finalize the paperwork. She was so efficient that I was the one slowing the process down by just being social. The team was fantastic, and ready for our arrival and reviewed any little details about the vehicle that I was now seeing in person. I had been searching for a specific SUV for more than a month. In my local market cars were priced above the national average. T&S Ford had a very competitive price for the vehicle I was looking for, and their staff’s professionalism was second to none. Thanks guys! Ian Marshall
If you are looking for a friendly, no pressure, transparent buying experience, where the staff is responsive, and professional, then I’d start with T&S Ford. That’s what my experience was. From my first call speaking with Trey, where I got additional videos of the car within minutes of our call, and my back and forth about the details of the car and sale with Talon, to closing up the paperwork with Tonya, everyone was vested in my needs, down to earth nice... and honest. I live 400 miles away. When you’re considering purchasing a used vehicle that far away, those are pretty important qualities. You’re worried about condition and history, and with Talon things felt completely transparent and timely with communication. And each time when I’d move on to the next person it was clear they had all the details about my situation. My father and I made the road trip down to purchase the vehicle and drive it back. Talon helped us get as much ready as possible before the trip. We wanted to be as efficient as possible since it was going to be a long day of driving. Even Logan, who greeted us when we got there, knew who we were and said that he’d get us connected with Talon, who had things set for us… impressive. We looked over the car, took it for a test drive and then met with Tonya to finalize the paperwork. She was so efficient that I was the one slowing the process down by just being social. The team was fantastic, and ready for our arrival and reviewed any little details about the vehicle that I was now seeing in person. I had been searching for a specific SUV for more than a month. In my local market cars were priced above the national average. T&S Ford had a very competitive price for the vehicle I was looking for, and their staff’s professionalism was second to none. Thanks guys! Ian Marshall
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your detailed experience with Toothman and Sowers Ford. We appreciate your recognition of our team's efforts to provide transparent communication and professionalism throughout the process. Your feedback is valuable to us.
I was informed that the vehicle I was purchasing had been used as a courtesy vehicle and had been involved in an accident resulting in what was described to me as “minor cosmetic” damage. Because I knew the vehicle had an accident history, The requested damage disclosure was not provided until the day I was scheduled to take possession. When I finally received the documentation, it indicated more than $12,000 in reported damage, including damage to the front and rear of the vehicle, sensors, body components, and paint blending on the right hood and right fender. Based on the documentation and opinions I subsequently obtained from outside automotive and insurance professionals, the extent of the documented damage does not appear consistent with the dealership’s repeated characterization of it as “minor cosmetic” damage. When I raised these concerns, the dealership’s proposed solution was simply to reverse the transaction. While I ultimately agreed. I was also extremely disappointed with how my concerns were handled. During my discussions with Jim Drust, I felt I was treated in a condescending and unprofessional manner. Mr. Drust stated that “no one knew” the extent of the damage. Given the documented amount of damage and the involvement of multiple dealership personnel, I find that explanation particularly concerning.
I was informed that the vehicle I was purchasing had been used as a courtesy vehicle and had been involved in an accident resulting in what was described to me as “minor cosmetic” damage. Because I knew the vehicle had an accident history, The requested damage disclosure was not provided until the day I was scheduled to take possession. When I finally received the documentation, it indicated more than $12,000 in reported damage, including damage to the front and rear of the vehicle, sensors, body components, and paint blending on the right hood and right fender. Based on the documentation and opinions I subsequently obtained from outside automotive and insurance professionals, the extent of the documented damage does not appear consistent with the dealership’s repeated characterization of it as “minor cosmetic” damage. When I raised these concerns, the dealership’s proposed solution was simply to reverse the transaction. While I ultimately agreed. I was also extremely disappointed with how my concerns were handled. During my discussions with Jim Drust, I felt I was treated in a condescending and unprofessional manner. Mr. Drust stated that “no one knew” the extent of the damage. Given the documented amount of damage and the involvement of multiple dealership personnel, I find that explanation particularly concerning.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
My sales person Kesha, was very helpful in my vehicle purchase. She made everything very simple. I would definitely recommend her and this dealership
My sales person Kesha, was very helpful in my vehicle purchase. She made everything very simple. I would definitely recommend her and this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Toothman and Sowers Ford. We appreciate your feedback about our team’s assistance during your vehicle purchase.
Excellent people that are very accommodating to the customer! They all made the experience excellent!
Excellent people that are very accommodating to the customer! They all made the experience excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing our team's efforts. We appreciate your feedback about Toothman and Sowers Ford.
Had a great experience no messing around came to an agreement quickly. Probably the best truck buying experience I’ve had.
Had a great experience no messing around came to an agreement quickly. Probably the best truck buying experience I’ve had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We're glad the truck buying process was smooth and efficient at Toothman and Sowers Ford. We appreciate your feedback.
We had an amazing experience and got a the perfect car for us!! Connor was very professional and very knowledgeable. The finance guy made everything easy and fast. Overall a great experience.
We had an amazing experience and got a the perfect car for us!! Connor was very professional and very knowledgeable. The finance guy made everything easy and fast. Overall a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with Toothman and Sowers Ford. We're glad our team could assist you in finding the right car and making the process smooth. We appreciate your feedback.
Loved everything about my visit! Have purchased two vehicles from here in the past month!
Loved everything about my visit! Have purchased two vehicles from here in the past month!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Toothman and Sowers Ford for your vehicle purchases. We appreciate your continued business.
The salesman and the finance employee made the buying of a new car simple and easy
The salesman and the finance employee made the buying of a new car simple and easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We're glad our team made the car buying process simple and easy at Toothman and Sowers Ford. We appreciate your feedback.
Great experience at this dealership. Reggie was very helpful and made the buying process easy. Thanks again. Loving the Bronco!
Great experience at this dealership. Reggie was very helpful and made the buying process easy. Thanks again. Loving the Bronco!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with Toothman and Sowers Ford. We're glad to hear the buying process was smooth and that you're enjoying your Bronco. We appreciate your feedback.