Reviews
Write a reviewThey never took me seriously.
They never took me seriously. They never respond back to my inquiry. Poor customer service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My experience with Merit Partners
If you are looking for a high quality motorcar make Merit Partners your first stop. Burt and Jonathan have always been receptive, helpful and totally informed. You can tell from their personal stables that they are enthusiasts and doing what they love.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Merit Partners is just plain excellent
Jonathan and the whole team at Merit Partners were absolutely wonderful to work with. Buying a car from a distance can be stressful (I'm 2000 miles from their shop), but they take the time to make sure every detail is perfect. They represented the car exactly as it is, prepared it to perfection, and shipped it with care right to my door. Along the way they communicated in a timely and comprehensive way. I have bought and sold many sports/collectable/exotic cars in my life and I can safely say that Merit Partners made this transaction my least stressful and most enjoyable. And I love the Porsche they sold to me. It's perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great team, highly recommend!
I've bought 3 cars from Burt and the Merit team and have recommended them to friends and family, which is the first time ever for a car dealer. They are fantastic to work with - transparent and straightforward. I would highly recommend working with Merit even if they don't have what you are seeking in inventory. They are genuine car guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellence Was Delivered
Excellent experience with Merit Partners. Jonathan and team are true experts in every sense -- professional, knowledgeable, informative, straight forward and prompt. This was my first transaction with Merit Partners, and I look forward to working with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Client Obsessed Concierge Dealership
Merit Partners is the preeminent concierge exotic vehicle service company in the country. They assessed my new Lamborghini Hurucan with precision and sold it within a few short weeks for well above asking price. If you are looking to buy or looking to sell they are personal and client obsessed..regardless of the price of car period.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MERIT PARTNERS: I'm a customer for life
Highly recommend Merit Partners. Many friends have bought quality high end cars (Porsche or Ferrari) from Merit. Plus, the guys at Merit are 100% auto enthusiasts and great guys to boot. When the time came to sell my 19 GT3RS to make room for incoming cars, i thought i'd give them a chance as a Broker, and so glad i did. My schedule is crazy and i really don't have time to deal with all the tire kickers that come out of the wood work in this crazy car market. Long story short, my car sold in less than one week. Merit's reach is obviously large as the buyer flew in from PA. Johnathon went above and beyond and here are just a few examples of how they impressed me. 1) Johnathon sent a flatbed trailer to pick up my car 2) Merit's service manager Michael (former Ferrari service manager) precisely removed my aftermarket accessories (exhaust, paddle shifters, li-on battery, etc.) 3) beautifully detailed the car 4) used an amazing photographer. For anyone looking to buy or sell a high end car, look no further than Merit. The professionalism and communication was beyond anything i've experienced before. I'll definitely be using them again and couldn't recommend enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Perfect Experience!
It's a simple traditional transaction - a dealer has a car, a customer has money, and they trade. However, at Merit Partners it is about an experience that far exceeds the confines of this traditional transaction. Merit Partners pursues client satisfaction, phenomenal vehicles, and above all, developing genuine long-term relationships ... and they achieve their pursuit. If this isn't perfection, it's a close as you can get buying a vehicle. I purchased a 2007 Ferrari F430 from Merit Partners in January of this year. I first flew up to inspect the vehicle at the end of December. It was gorgeous and exactly as described to me by Jonathan and Michael. Merit was having a full service completed on the vehicle and helped me arrange some additional services, of my choosing. All of the vendors with which Merit associates are just as reputable as Merit Partners and take great pride in their work. Micheal helped arrange all of these services and made sure the vehicle was ready for me to pick up on the date of my choosing. Michael kept an open line of communication and made sure I was aware of everything going on. After a few weeks, my wife and I flew back up to Merit Partners with the plan to take the newly acquired vehicle on a road trip. We traveled over to Savannah for a night and then onto Jekyll Island, GA for a few nights. Afterwards we drove the vehicle back home to Ocean Springs, Mississippi. Everyone I encountered at Merit Partners was an incredibly helpful and pleasant person to work with; it is very clear they all take great pride in their work and want nothing but the best for their clients. The level of honestly, transparency, and dedication to my happiness is what has earned them a customer for life. Jonathan, Michael, Evan, Perth, Cody, and Hector - thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best team with the best cars
Amazing team and amazing cars. I had the best experience and the car is in perfect conditions as advertised. Spent a whole day in the facility and met all the team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Purchase from top notch Dealer
I have been buying exotic cars for 10 years and have never had as amazing of an experience as I did with the team at Merit. It was a rather large purchase of a rare car I have been hunting for 5 Years. The guys at Merit helped me feel at ease and took care of the PPI at their local Lamborghini dealer as well as making sure its needed service and shipping were done in a timely and professional manner. Cant wait for them to find my next dream car for my collection!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase